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Contract Remote Customer Service Rep Jobs (NOW HIRING)

Aidvantage CSR 1

Cedar Rapids, IA · On-site +1

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan ... Federal student aid, financial services, banking, healthcare, or government contract experience.

Aidvantage CSR 1

Tripoli, IA · Remote

$21.45/hr

Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC ... Federal student aid, financial services, banking, healthcare, or government contract experience.

Aidvantage CSR 1

Council Bluffs, IA · On-site +1

$21.45/hr

Job Type Full-time Description Remote Customer Service Representative - Federal Student Loan ... Federal student aid, financial services, banking, healthcare, or government contract experience.

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

Be Seen First

Remote Customer Service Representative Location: Remote - USA Start Date: June/ July 2026 Position Type: Permanent, Full-Time Pay Range: $18.00 - $20.00 USD per hour This is a newly created permanent ...

Remote Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!     Location: Remote   Job Overview As a Customer ...

Remote Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location: Remote Job Overview As a Customer Service ...

Remote Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location: Remote Job Overview As a Customer Service ...

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

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Contract Remote Customer Service Rep information

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$9

$18

$26

How much do contract remote customer service rep jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for contract remote customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

More about Contract Remote Customer Service Rep jobs
What cities are hiring for Contract Remote Customer Service Rep jobs? Cities with the most Contract Remote Customer Service Rep job openings:
What are the most commonly searched types of Remote Customer Service Rep jobs? The most popular types of Remote Customer Service Rep jobs are:
What states have the most Contract Remote Customer Service Rep jobs? States with the most job openings for Contract Remote Customer Service Rep jobs include:
Infographic showing various Contract Remote Customer Service Rep job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Part Time. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Aidvantage CSR 1

PMC Integrity LLC

Cedar Rapids, IA • On-site, Remote

$21.45/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

Job Type
Full-time
Description
Remote Customer Service Representative - Federal Student Loan Support
PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we'd love to meet you!
Compensation
Competitive starting pay of $15.90 per hour, plus an additional $5.55 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $21.45 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.
Job Summary
Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you'll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).
Benefits
Medical, dental, and vision insurance.
401(k) with company match.
Paid training.
Paid holidays.
Paid sick leave.
Career advancement opportunities.
Work-from-home flexibility.
Requirements
Minimum Qualifications
High school diploma or equivalent.
Minimum six months of customer service experience preferred.
Strong verbal and written communication skills.
Basic computer proficiency, including Microsoft Office and web-based applications.
Ability to work independently in a remote environment.
Ability to pass required background screening and employment verification.
Preferred Qualifications
Prior call center experience.
Federal student aid, financial services, banking, healthcare, or government contract experience.
Experience supporting federal or state government programs.
Additional Requirements Per Client
Must reside in the U.S.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must adhere to policies related to protecting personally identifiable information.
Must have the ability to write using proper grammar and punctuation.
May be required to work scheduled holidays, overtime, and Saturdays.
Must be able to navigate Microsoft Excel spreadsheets.
Home Office Requirements
Private and secure workspace from home.
Internet service with sufficient speed for multiple users without latency or lag.
Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).