Redstone Arsenal, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Quick apply
Redstone Arsenal, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Phenix City, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Quick apply
Phenix City, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Montgomery, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Quick apply
Montgomery, AL · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Birmingham, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Birmingham, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Bessemer, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Bessemer, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Madison, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Madison, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Huntsville, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Huntsville, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Dothan, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Dothan, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Phenix City, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Phenix City, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Tuscaloosa, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Tuscaloosa, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Montgomery, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Montgomery, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Athens, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Athens, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Florence, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Florence, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Mobile, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Mobile, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Decatur, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Decatur, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Gadsden, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Gadsden, AL · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Gadsden, AL · Remote
$12.75 - $17/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Gadsden, AL · Remote
$12.75 - $17/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Phenix City, AL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Phenix City, AL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Decatur, AL · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Decatur, AL · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Florence, AL · Remote
$14 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Florence, AL · Remote
$14 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
| Aspect | Contract Remote Customer Service Rep | Part-Time Remote Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer support experience |
| Work Environment | Remote, independent contract basis | Remote, part-time schedule |
| Employer Usage | Typically hired by companies for temporary or project-based support | Employed by companies or agencies for ongoing part-time support |
Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.
$14/hr
Full-time
Posted 10 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
