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Contract Remote Customer Service Rep Jobs in Rochester, NY

Travel Customer Representative

Rochester, NY ยท On-site

$15.75 - $21.50/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... service and helping our clients discover the world in new and exciting ways. As a remote company ...

Patient Service Representative

Rochester, NY ยท On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

Customer Service Associate

Fairport, NY ยท On-site

$13.75 - $19/hr

Due to the competitive nature of the contract, it is imperative ConServe locates experienced ... remote environment. Essential Duties & Responsibilities: * Act as our client's representative by ...

Clm Resolution Rep III

Rochester, NY ยท Remote

$19.62 - $26.49/hr

Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Worker Subtype ... customer service skills * Preferred: Strong working knowledge of the professional billing software ...

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Contract Remote Customer Service Rep information

See Rochester, NY salary details

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How much do contract remote customer service rep jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for contract remote customer service rep in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are the most commonly searched types of Remote Customer Service Rep jobs in Rochester, NY? The most popular types of Remote Customer Service Rep jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Contract Remote Customer Service Rep jobs? Cities near Rochester, NY with the most Contract Remote Customer Service Rep job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Part-time

Posted 21 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.