Contract Operations Manager Jobs in Massachusetts

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Job Description
As a member of Takeda Oncology, your work will contribute to our bold, inspiring vision: We aspire to cure cancer. Here, you'll build a career grounded in purpose and be empowered to deliver your best. The Lead, Contract Management is an experienced professional managing the end-to-end contract lifecycle for Takeda Oncology's Pricing, Value, and Access contracting process. This individual serves as a subject matter expert and key partner to internal stakeholders, ensuring that contracts are executed with precision, in compliance with regulatory requirements and company policies, and in alignment with approved business strategies.
PVA's primary commercial contracting customers include health plans, Pharmacy Benefit Managers (PBMs), specialty pharmacies, group purchasing organizations (GPOs), wholesalers, and distributors. Government contracting encompasses State Medicaid and the VA Federal Supply Schedule. The Lead, Contract Management is comfortable navigating across these customer types, delivering high-quality, timely contract solutions that support access to Takeda's oncology portfolio and ultimately improve patients' lives.
How you will contribute:
Contract Lifecycle Management

• Manage the full contract lifecycle, from initial business case development through negotiation, execution, and ongoing contract administration, escalating complex or high-risk decisions to leadership as appropriate.
• Draft, review, and negotiate Market Access agreements-including health plan, PBM, specialty pharmacy, GPO, wholesaler, distributor, Medicaid, and VA Federal Supply Schedule contracts-in accordance with approved guidelines and strategies.
• Draft term sheets for new contract offers and prepare high-quality customer correspondence and communications.
• Identify and flag high-risk contractual terms and escalate exposure and liability concerns to management and account teams in a timely manner.
• Ensure contract files and supporting documents are accurately tracked, organized, and maintained in accordance with company filing processes.

Stakeholder Partnership & Compliance

• Partner with Market Access account teams during contract negotiations to align on terms, conditions, and commercial strategies.
• Collaborate cross-functionally with Legal, Finance, Government Pricing, and Contract Operations to ensure proposals and contracts are prepared accurately and on schedule.
• Respond to inquiries from customers and field account managers regarding contract program specifics and performance details.
• Provide guidance on contract interpretation to support compliance, with particular focus on payment accuracy, forecasting implications, and reserves.
• Work with Government Pricing and Contract Operations to ensure appropriate price reporting, validation, and payment calculation in the Model N revenue management system.

Policy, Process & Market Intelligence

• Maintain and update contracting policies, procedures, and workflow processes, continuously seeking best practice solutions and embracing new technologies to support an agile operating environment.
• Review and interpret reimbursement strategies, including price protection arrangements, and communicate these effectively to internal teams and customers.
• Remain current on healthcare reform developments, payer landscape dynamics, and regulatory changes that impact contracting across managed care, PBM, specialty pharmacy, government, and exchange channels.
• Support periodic business reviews with internal leadership and customers by preparing relevant contractual background, analysis, and documentation.

Governance Support

• Actively support Pricing Committee and Contract Governance Committee meetings as a prepared subject matter expert, contributing PVA contract insights and supporting the development of meeting materials and documentation.
• Support the Business Case process by providing contract-related analysis and context to inform decision-making.

Minimum Requirements/Qualifications:

• Bachelor's degree with 7+ years of pharmaceutical or biotechnology industry experience, with a background in Market Access, contracting, or a closely related field is required.
• Demonstrated experience in contract drafting, review, and negotiation within a pharmaceutical or managed care context.
• Strong knowledge of the pharmaceutical reimbursement environment, including managed care, PBM, specialty pharmacy, and government contracting channels.
• Experience supporting or participating in U.S. product launch activities is required
• Experience in oncology is highly preferred.
• JD or legal background is a plus.
• Contract Management: Independently applies contract management principles across routine and moderately complex situations; understands legal risk and escalates appropriately.
• Negotiation: Skilled negotiator who can execute contract negotiations and advise account partners on terms and positioning.
• Analytical Thinking: Strong critical thinking and problem-solving skills; able to evaluate complex deal structures, reimbursement strategies, and risk considerations.
• Communication & Influence: Executes clear, professional verbal and written communication; capable of influencing without authority in a matrixed, cross-functional environment.
• Stakeholder Orientation: Demonstrates strong service orientation and the ability to manage multiple internal and external relationships effectively.
• Integrity & Compliance: Upholds ethical standards and conducts all contracting activities in strict accordance with company policy and applicable regulations.
• Adaptability: Comfortable working across diverse customer segments and pivoting among competing priorities

More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Boston, MA
U.S. Base Salary Range:
$154,400.00 - $242,550.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
Boston, MA
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
Yes
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.