Operations Manager
Boylston, MA · On-site
Key Responsibilities Operational Leadership Oversee day-to-day operations to ensure productivity ... Process & Performance Management Standardize operational procedures and ensure adherence to company ...
Boylston, MA · On-site
Key Responsibilities Operational Leadership Oversee day-to-day operations to ensure productivity ... Process & Performance Management Standardize operational procedures and ensure adherence to company ...
Boylston, MA · On-site
Key Responsibilities Operational Leadership Oversee day-to-day operations to ensure productivity ... Process & Performance Management Standardize operational procedures and ensure adherence to company ...
Boylston, MA · On-site
Oversee day-to-day operations to ensure productivity, quality, and safety targets are met ... Process & Performance Management * Standardize operational procedures and ensure adherence to ...
Quick apply
Boylston, MA · On-site
Oversee day-to-day operations to ensure productivity, quality, and safety targets are met ... Process & Performance Management * Standardize operational procedures and ensure adherence to ...
Boylston, MA · On-site
Oversee day-to-day operations to ensure productivity, quality, and safety targets are met ... Process & Performance Management * Standardize operational procedures and ensure adherence to ...
Boylston, MA · On-site
Oversee day-to-day operations to ensure productivity, quality, and safety targets are met ... Process & Performance Management * Standardize operational procedures and ensure adherence to ...
Boston, MA · On-site
$135 - $165/hr
The Private Client Department of Day Pitney LLP is seeking an experienced Trust Operations Manager to lead the daily operational, custody, and transaction processing functions of our growing ...
Boston, MA · On-site
$135 - $165/hr
The Private Client Department of Day Pitney LLP is seeking an experienced Trust Operations Manager to lead the daily operational, custody, and transaction processing functions of our growing ...
Wakefield, MA · On-site
$85 - $110/hr
Home Infusion / Patient Services Position Summary The Operations Manager is responsible for overseeing the day-to-day operations of the New England Home Infusion region, including patient services ...
Wakefield, MA · On-site
$85 - $110/hr
Home Infusion / Patient Services Position Summary The Operations Manager is responsible for overseeing the day-to-day operations of the New England Home Infusion region, including patient services ...
Worcester, MA · On-site
$60K - $75K/yr
JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... Provide needed support for departmental staff. - Oversee and assist the Dean on day-to-day fiscal ...
Worcester, MA · On-site
$60K - $75K/yr
JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... Provide needed support for departmental staff. - Oversee and assist the Dean on day-to-day fiscal ...
Worcester, MA · On-site
$60K - $75K/yr
JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... Provide needed support for departmental staff. - Oversee and assist the Dean on day-to-day fiscal ...
Worcester, MA · On-site
$60K - $75K/yr
JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME ... Provide needed support for departmental staff. - Oversee and assist the Dean on day-to-day fiscal ...
Ayer, MA · On-site
Ayer, MA Job Type: Full time * Manage day-to-day operations of the facility's automated production systems and equipment * Direct and coordinate production activities to achieve output, quality, and ...
Quick apply
Ayer, MA · On-site
Ayer, MA Job Type: Full time * Manage day-to-day operations of the facility's automated production systems and equipment * Direct and coordinate production activities to achieve output, quality, and ...
Wakefield, MA · On-site
Home Infusion / Patient Services Position Summary The Operations Manager is responsible for overseeing the day-to-day operations of the New England Home Infusion region, including patient services ...
Quick apply
Wakefield, MA · On-site
Home Infusion / Patient Services Position Summary The Operations Manager is responsible for overseeing the day-to-day operations of the New England Home Infusion region, including patient services ...
Revere, MA · On-site
We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and ...
Revere, MA · On-site
We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and ...
Revere, MA · On-site
We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and ...
Revere, MA · On-site
We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and ...
We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and ...
Quick apply
We are seeking a driven, hands-on Operations Manager to lead day-to-day operations for a high-performing Amazon Delivery Service Partner (DSP). This leader will own the execution, people, and ...
Boston, MA · On-site
Support daily training, match-day, and team operations. * Manage team equipment, inventory, setup, and facilities. * Serve as a key point of contact for players, coaches, staff, vendors, and partners.
Boston, MA · On-site
Support daily training, match-day, and team operations. * Manage team equipment, inventory, setup, and facilities. * Serve as a key point of contact for players, coaches, staff, vendors, and partners.
Lincoln, MA · On-site
$90K - $95K/yr
You will manage the branch's day-to-day operations, ensuring efficiency, employee engagement, and profitability. This role includes hiring, mentoring, and developing field personnel while enforcing ...
Quick apply
Lincoln, MA · On-site
$90K - $95K/yr
You will manage the branch's day-to-day operations, ensuring efficiency, employee engagement, and profitability. This role includes hiring, mentoring, and developing field personnel while enforcing ...
Lincoln, MA · On-site
$90 - $95/hr
You will manage the branch's day-to-day operations, ensuring efficiency, employee engagement, and profitability. This role includes hiring, mentoring, and developing field personnel while enforcing ...
Lincoln, MA · On-site
$90 - $95/hr
You will manage the branch's day-to-day operations, ensuring efficiency, employee engagement, and profitability. This role includes hiring, mentoring, and developing field personnel while enforcing ...
Amherst, MA · On-site
Hybrid Job Summary Manages administration and day-to-day operations of the Graduate Student Service Center (GSSC), including scheduling and assignment of classified staff, and ensuring effective ...
Amherst, MA · On-site
Hybrid Job Summary Manages administration and day-to-day operations of the Graduate Student Service Center (GSSC), including scheduling and assignment of classified staff, and ensuring effective ...
Salem, MA · On-site
$100K - $125K/yr
Oversee day-to-day operations across NH locations, ensuring consistency in quality, safety, and processes * Manage daily WIP meetings and ensure efficient and productive scheduling * Manage on-call ...
Quick apply
Salem, MA · On-site
$100K - $125K/yr
Oversee day-to-day operations across NH locations, ensuring consistency in quality, safety, and processes * Manage daily WIP meetings and ensure efficient and productive scheduling * Manage on-call ...
Canton, MA · On-site
$16 - $21.25/hr
We're looking for dependable and enthusiastic Game Day Operations Interns to join us for the 2026 ... Interest in sports, event management, sports management, communications, marketing, or a related ...
Canton, MA · On-site
$16 - $21.25/hr
We're looking for dependable and enthusiastic Game Day Operations Interns to join us for the 2026 ... Interest in sports, event management, sports management, communications, marketing, or a related ...
Manage day-to-day operations including job estimating, costing & documentation; staffing, scheduling, supervising & inspecting jobs; technician training, inventory/supplies tracking & purchasing ...
Quick apply
Manage day-to-day operations including job estimating, costing & documentation; staffing, scheduling, supervising & inspecting jobs; technician training, inventory/supplies tracking & purchasing ...
Manage day-to-day operations including job estimating, costing & documentation; staffing, scheduling, supervising & inspecting jobs; technician training, inventory/supplies tracking & purchasing ...
Quick apply
Manage day-to-day operations including job estimating, costing & documentation; staffing, scheduling, supervising & inspecting jobs; technician training, inventory/supplies tracking & purchasing ...
| Aspect | Day Operations Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees daily operations, manages staff, ensures efficiency | Supervises customer service team, handles escalations, maintains service quality |
| Credentials | Typically requires management experience, relevant certifications | Customer service experience, leadership skills, sometimes certifications |
| Work Environment | Office, retail, or service settings with operational focus | Call centers, retail stores, service departments |
| Industry Usage | Common in retail, hospitality, logistics | Common in retail, hospitality, call centers |
The Day Operations Manager and Customer Service Supervisor roles both involve team oversight and operational responsibilities. The main difference lies in scope: the Day Operations Manager oversees broader daily functions across departments, while the Customer Service Supervisor focuses specifically on customer interactions and service quality. Both roles require leadership skills and relevant experience, but the scope and focus differ based on organizational needs.
The most popular types of Operations Manager jobs in Massachusetts are:
Full-time
Re-posted 6 days ago
Position Summary The Operations Manager is responsible for overseeing daily operational activities while driving continuous improvement, accountability, and operational excellence across the organization. This role ensures processes are efficient, organized, and aligned with company standards, with a strong focus on implementing and sustaining lean principles and fostering a culture of accountability, ownership, integrity, and performance. This position reports to the President.
Key Responsibilities Operational Leadership Oversee day-to-day operations to ensure productivity, quality, and safety targets are met. Develop and implement operational strategies that improve efficiency and reduce waste. Develop and monitor key performance indicators (KPIs) and drive actions to meet or exceed operational goals.
Support the development and achieving of annual operating plans and budgets Coordinate cross-functional teams to ensure alignment between departments. Continuous Improvement Lead continuous improvement initiatives using Lean methodologies and data-driven decision making. Identify operational inefficiencies/bottlenecks and implement sustainable process improvements.
Facilitate problem-solving activities including root cause analysis and corrective action planning. Track and report improvement initiatives and operational performance metrics. Accountability & Team Development Establish clear expectations, performance standards, and accountability across teams.
Conduct regular performance reviews and provide constructive feedback. Oversee time off requests and disciplinary issues. Promote a culture of ownership, responsibility, collaboration and continuous improvement.
Process & Performance Management Standardize operational procedures and ensure adherence to company policies. Implement systems to track workflow, productivity, and operational performance. Drive initiatives that improve safety, quality, delivery, and cost performance.
Ensure operational documentation and reporting remain organized and accurate. Qualifications Bachelors degree in Business, Operations Management, Engineering, or related field preferred. 5+ years of Manager level experience in operations, manufacturing, or process management.
Proven experience implementing Lean, Continuous Improvement, or 5S methodologies. Strong leadership, employee development, organizational, and problem-solving skills. Experience managing teams and driving accountability in a performance-driven environment.
Experience managing manufacturing of low-volume, high mix model Ability to analyze data and translate insights into operational improvements.