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Contract Desktop Support Jobs in Winnipeg, MB (NOW HIRING)

Provide operational and maintenance support for CP140 PCT, TPT, and MVASP training devices ... Contract to meet required availability and reliability targets. * Monitor training devices to ...

Contract Desktop Support information

See Winnipeg, MB salary details

$12

$26

$39

How much do contract desktop support jobs pay per hour?

As of May 27, 2026, the average hourly pay for contract desktop support in Winnipeg, MB is $26.66, according to ZipRecruiter salary data. Most workers in this role earn between $21.17 and $30.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Desktop Support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by Contract Desktop Support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is a Contract Desktop Support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What are the most commonly searched types of Desktop Support jobs in Winnipeg, MB? The most popular types of Desktop Support jobs in Winnipeg, MB are:
What are popular job titles related to Contract Desktop Support jobs in Winnipeg, MB? For Contract Desktop Support jobs in Winnipeg, MB, the most frequently searched job titles are:
What job categories do people searching Contract Desktop Support jobs in Winnipeg, MB look for? The top searched job categories for Contract Desktop Support jobs in Winnipeg, MB are:

Simulator Technician

Caeus

Winnipeg, MB

Full-time

Medical, Retirement

Posted 6 days ago


Job description

Description

Provide operational and maintenance support for the CP140 Procedures Crew Trainer (PCT), Tactical Procedures Trainers (TPT), and MVASP desktop trainers located at 17 Wing Winnipeg. The role ensures training devices are serviceable, reliable, and available to meet operational training requirements

Key responsibilities include:

  • Provide operational and maintenance support for CP140 PCT, TPT, and MVASP training devices.

  • Perform preventive and corrective maintenance (hardware and software) in accordance with the DND Maintenance Contract to meet required availability and reliability targets.

  • Monitor training devices to ensure readiness and serviceability for scheduled training.

  • Analyze, diagnose, and resolve software-related issues.

  • Identify potential system problems and collaborate with technical experts and colleagues to develop solutions using approved processes and procedures.

  • Support internal and external customers with system modifications, updates, testing, maintenance, and repairs.

  • Debug and troubleshoot complex technical issues across multiple technologies, including computer systems, networking, audio/video distribution, avionics systems, and software.

  • Comply with all security, safety, and regulatory requirements associated with Government of Canada programs

Minimum Qualifications

  • Two-year technical diploma or equivalent related training.

  • Minimum of three (3) years of experience supporting complex computer systems

  • Demonstrated ability to troubleshoot complex issues to the sub-system level

  • Proficiency in the use of diagnostic and test equipment

  • Ability to perform preventive maintenance and condition checks on on-site simulators

  • Ability to support refurbishment projects and hardware modifications

  • Basic knowledge of Microsoft Office tools and applications.

  • Fluency in English

  • Legal entitlement to work in Canada

  • Ability to qualify for the required Government of Canada security clearance

Preferred Qualifications

  • Previous experience with aircraft maintenance

  • Experience working with simulating devices

Benefits

  • Company benefits plan

  • Pension plan

  • Employee stock purchase plan

  • Supportive team and collaborative corporate culture

  • Comprehensive health and wellness programs

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position TypeRegularEqual Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available-contact your recruiter or email CAECarrieres-Careers@cae.com if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AIsupported tools to help review applications, with human decisionmaking at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.