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Per Diem Onsite It Support Technician Jobs in Winnipeg, MB

Whether you're early in your IT journey or an experienced technician ready for the next step, we'd ... Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety ...

Support all production shifts through shift work and/or on call as required. Training on day shift ... human resources, information technology and beyond. By combining deep expertise with an ...

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Per Diem Onsite It Support Technician information

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Technical Support / IT Field Technician

Saint Laurent Consulting

Winnipeg, MB

Other

Posted 3 days ago


Job description

Technical Support / IT Field Technician


Location: Winnipeg, Manitoba

Employment Type: Full-Time

Employment Type: Contract

Work Style: Hybrid (Office + Client Site Visits)


Overview

Our client is looking for a skilled and reliable IT Support Technician with 2 - 4 years of hands-on experience in IT support and field service work. This role combines Level 1 technical support with on-site installations, networking tasks, and client-facing technical service.

The position is well suited for someone who is comfortable working both in an office environment and in the field, handling a mix of support tickets and physical infrastructure work.


Key Responsibilities

  • Provide Level 1 IT support for end users (hardware, software, and connectivity issues)
  • Troubleshoot and resolve help desk tickets efficiently
  • Perform on-site technical support and installations at client locations
  • Install, configure, and maintain IP camera / CCTV systems
  • Assist with basic network setup and troubleshooting (routers, switches, access points, IP addressing)
  • Set up and support IT equipment including PCs, laptops, printers, and network devices
  • Document all work performed, including configurations and issue resolution
  • Communicate professionally with clients during on-site visits
  • Ensure work is completed safely and according to site requirements


Field Work Requirements

This role involves regular travel to client sites within Winnipeg and surrounding areas.

  • On-Site Service & Dispatches: Traveling to customer sites to manage the installation, commissioning, testing, and routine maintenance of technical systems.
  • Diagnostics & Troubleshooting: Investigating, analyzing, and diagnosing complex mechanical, electrical, or software issues and determining the most efficient solutions.
  • Preventative Maintenance: Conducting scheduled checks and equipment calibrations to minimize future downtime and prevent major equipment failures.
  • Technical Reporting: Documenting all site visits, diagnostic results, parts used, and services rendered into a Field Service Management (FSM) system.


Required Qualifications

  • 2 - 4 years of experience in IT Support, Help Desk, or Technical Support
  • Strong understanding of networking fundamentals (LAN/WAN, Wi-Fi, IP addressing)
  • Hands-on troubleshooting experience with hardware and software issues
  • Valid driver’s license and reliable transportation
  • Ability to work independently in both field and office environments
  • Strong communication and customer service skills


Nice to Have

  • Experience with IP surveillance / CCTV systems
  • Background working with MSP (Managed Service Provider) environments
  • Experience with structured cabling or basic network installations
  • Comfortable working at heights (ladders or scissor lifts)
  • Willingness to travel to the United States on occasion