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Contract Customer Service Representative Jobs in Decatur, GA

Da MaddHouze

Customer Service Representative

Cumberland, GA · On-site

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

ays s.r.o.

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential ...

dbi

Customer Service Representative

Kennesaw, GA

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

SPP Pumps

Customer Service Representative

Norcross, GA · On-site

$20 - $25/hr

Position Summary The Customer Service Representative position will assist the Contracts Manager and Customer Service Lead with general customer service responsibilities including, but not limited to ...

Openwork

Customer Service Representative

Norcross, GA · On-site

$17/hr

Customer Service Representative experience * Previous Call Center/ Data entry experience preferred ... Training provided Monday-Friday 8:00am-5:00pm $17.00/hr Contract to hire Click on Apply Now to be ...

TEKsystems

Customer Service Representative

Mcdonough, GA · On-site

$16 - $18/hr

This a 3-month contract that is very likely to extend or go permanent. The job requires someone who ... Customer Service Representative may be required to work periodically a 4:30 pm to Midnight shift.

TEKsystems

Customer Service Representative

Mcdonough, GA · On-site

$16 - $18/hr

This a 3-month contract that is very likely to extend or go permanent. The job requires someone who ... Customer Service Representative may be required to work periodically a 4:30 pm to Midnight shift.

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All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in Decatur, GA

Contract Customer Service Representative information

See Decatur, GA salary details

$9

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$26

How much do contract customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for contract customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.
What are the most commonly searched types of Customer Service Representative jobs in Decatur, GA? The most popular types of Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Contract Customer Service Representative jobs? Cities near Decatur, GA with the most Contract Customer Service Representative job openings:
Contract Customer Service Representative jobs near you
Infographic showing various Contract Customer Service Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative

Da MaddHouze

Cumberland, GA • On-site

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago

Job description

Company Description

Company Overview: Da MaddHouze is committed 100% in showcasing and shining local artists/bands around the Bay Area and beyond. We offer radio play thru The Bay's KPOO 89.5FM and also thru the free mobile tunein radio app. Besides radio play, we offer promotion thru our website (www.damaddhouze.com) , live on air interviews, event coverage, hosting and independent nation wide tours. Follow us IG: @damaddhouze Twitter: @damaddhouze Facebook: @damaddhouze

Job Description

Job Brief: 

We are looking for a customer-oriented service representative. A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.

Responsibilities :

  • Generate sales leads.

  • Identify and assess customers' needs to achieve satisfaction.

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

  • Provide accurate, valid and complete information by using the right methods/tools.

  • Meet personal/customer service team sales targets and call handling quotas.

  • Follow communication procedures, guidelines and policies.

  • Take the extra mile to engage customers.

Qualifications
  • Proven customer support experience or experience as a client service representative.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • High school degree or Equivalent.
Additional Information

Job Benefits to Staffs:

  • salary.
  • Vacation days.
  • Sick, personal, and parental leave.
  • Child and elder care.
  • Health insurance.
  • Retirement plans.
  • Professional development.

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