Content Rater Jobs in Utah (NOW HIRING)

So, what's the role all about?

The Enablement Content Design Manager is responsible for designing, developing, and scaling high-impact enablement content that drives real performance in the field. This role blends instructional design, content creation, and modern AI-driven approaches to learning. 
You will own the creation of engaging, scalable learning experiences including SCORM-based courses, video content, playbooks, and interactive assets. This role ensures our enablement programs are not just informative, but intuitive, engaging, and built for how people actually learn. 
This is not just content creation. This is experience design. Success is measured by adoption, engagement, and impact on performance. 

How will you make an impact?

Instructional Design & Course Development 

• Design and develop structured learning programs using modern instructional design principles 
  Build SCORM-compliant courses for LMS platforms 
  Create modular, scalable learning paths aligned to onboarding and everboarding programs 
  Apply adult learning theory to ensure content is practical, engaging, and retention-focused 

Content Creation & Design 

• Develop high-quality enablement content including decks, playbooks, guides, and interactive assets 
  Create visually compelling materials aligned to brand and enterprise standards 
  Simplify complex concepts into clear, actionable content for global audiences 

Video & Multimedia Production 

• Produce and edit video content for training, product updates, and internal communications 
  Design short-form and long-form video experiences optimized for engagement 
  Incorporate motion graphics, voiceover, and storytelling techniques to enhance learning 

AI-Driven Content Design 

• Leverage AI tools to accelerate content creation, personalization, and scalability 
  Design adaptive learning experiences using AI-generated content and simulations 
  Continuously explore new tools and approaches to modernize enablement delivery 

Program Support & Collaboration 

• Partner with Sales, Product, Technical Enablement, and Marketing to translate needs into content 
  Support major enablement programs (onboarding, everboarding, certifications) with scalable assets 
  Ensure consistency and quality across all enablement materials globally 

Performance & Optimization 

• Track engagement and effectiveness of content (completion rates, usage, feedback) 
  Continuously refine content based on data and field input 
  Ensure content drives measurable improvements in readiness and performance 

Have you got what it takes?

What Success Looks Like 

• High adoption and completion rates of enablement content 
  Strong engagement across learning programs 
  Improved seller and partner readiness 
  Scalable content that supports global growth 
  Clear connection between content and performance outcomes 

Required Experience 

• 5+ years in instructional design, enablement content, or learning experience design 
  Experience building SCORM-based courses and working within LMS platforms 
  Strong graphic design and content creation skills 
  Experience with video production and editing tools 
  Proven ability to create scalable, high-quality learning experiences 

Preferred Experience 

• Experience in SaaS, AI, or enterprise technology environments 
  Familiarity with tools like Articulate, Rise, Captivate, Figma, Adobe Suite, or similar 
  Experience incorporating AI into content creation workflows 
  Background in enablement or GTM-focused organizations 

Core Skills 

• Instructional design expertise 
  Visual design and storytelling 
  Video editing and multimedia production 
  Ability to translate complex topics into simple learning experiences 
  Strong attention to detail and quality 
  Innovative mindset with a focus on modern learning approaches 

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About Cognigy

NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.

Requisition ID: 10668
Reporting into: Team Lead, Sales Enablement
Role Type: Individual Contributor