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Content Operations Specialist Jobs (NOW HIRING)

TEKsystems

Content Operations Support

Philadelphia, PA · Remote

$30/hr

A major international software company is seeking a Content Operations Support Specialist to support the content team. We produce high-quality digital marketing content, including web, e-mail, SEO ...

Breezeway

Content & SEO Operations Specialist

We're looking for a Content & SEO Operations Specialist who can sit at the intersection of technical SEO, content strategy, and revenue attribution. You'll be responsible for helping the Breezeway ...

Fora

Conversational AI Operations Specialist

New York, NY · On-site

$60K - $90K/yr

About The Role Fora is seeking a Conversational AI Operations Specialist to maintain, optimize, and ... Own content and knowledge management across Sidekick surfaces, including the Help Center, macros ...

Apex Informatics

Content Specialist III

Content Operations - Content Specialist III Job id: 61676-1 Location: Remote Skills: Fluency in Spanish and English is required. Proficiency in Portuguese is also preferred. Experience working with ...

Motive

Content Marketing Specialist

Austin, TX · On-site

The Content Marketing Specialist executes high-quality content that drives organic search visibility, supports content operations and programs, and brings an open, builder-oriented mindset to ...

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Content Operations Specialist information

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How much do content operations specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for content operations specialist in the United States is $31.28, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.58 per hour, depending on experience, location, and employer.

What is a content operations specialist?

Content Operations Specialists are professionals responsible for managing the processes, tools, and workflows that support the creation, publication, and maintenance of digital content. They work closely with content creators, editors, and technical teams to ensure that content is delivered efficiently and meets quality standards. Their duties often include overseeing content management systems, optimizing workflows, and analyzing content performance to enhance user experience and organizational goals.

What skills and qualifications are needed to thrive as a content operations specialist?

To thrive as a Content Operations Specialist, you need strong organizational skills, attention to detail, and experience in content management or digital publishing, often supported by a relevant degree. Familiarity with content management systems (CMS), workflow tools like Asana or Trello, and analytics platforms is typically required. Strong communication, problem-solving, and collaboration skills help you coordinate with multiple teams and adapt to shifting priorities. These skills ensure efficient content delivery, consistent quality, and smooth operational workflows across digital platforms.

How does a content operations specialist typically interact with other teams within an organization?

A Content Operations Specialist regularly collaborates with cross-functional teams such as marketing, product, design, and IT to ensure content workflows run smoothly and deadlines are met. They often act as a liaison, coordinating between content creators, editors, and technical staff to streamline processes, manage content calendars, and troubleshoot any operational bottlenecks. This role requires strong communication skills and adaptability, as priorities can shift quickly based on campaign needs or business goals. Building strong relationships across teams is essential for driving content projects to successful completion.

What is the difference between Content Operations Specialist vs Content Coordinator?

AspectContent Operations SpecialistContent Coordinator
Primary FocusManaging content workflows, systems, and processes to ensure efficiencyAssisting in content creation, editing, and publishing tasks
Skills & CertificationsKnowledge of content management systems, project management, and organizational skillsWriting, editing, and basic content management skills
Work EnvironmentCollaborates with content teams, IT, and marketing departmentsWorks closely with content creators and editors
Industry UsageCommon in digital media, publishing, and marketing firmsPrevalent in marketing agencies and media companies

The Content Operations Specialist focuses on streamlining content workflows and managing systems, while the Content Coordinator handles content creation and editing tasks. Both roles support content production but differ in scope and responsibilities.

What does a content operations specialist do?

A content operations specialist manages the workflow, organization, and quality of digital content across platforms. They coordinate content creation, editing, publishing, and ensure consistency, often using content management systems and analytics tools to optimize content performance.
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Content Operations Specialist jobs near you
Infographic showing various Content Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,053 per year, or $31.3 per hour.

Managing Editor / Content Operations Lead

Computer Task Group, Inc

Morrisville, NC • On-site

Contractor

Posted 9 days ago

Job description

CTG is seeking to fill a Managing Editor / Content Operations Lead position for our client.
Location: Morrisville, NC (hybrid- 3 days in office)
Duration: contract to perm
Role Summary
The Managing Editor & Content Operations Lead oversees the content production engine for Lenovo's in-house marketing organization. This leader is responsible for establishing and scaling editorial processes, governance frameworks, intake management, workflow orchestration, resource planning, and quality standards across all content outputs.
The role serves as the connective tissue between Content Strategy, Creative & Video, Digital Experience, Campaign Teams, and Marketing Operations, ensuring work moves efficiently from request intake through publication while maintaining brand consistency, editorial excellence, and SLA compliance.
This individual will lead the transformation of content operations through AI-enabled workflows, modular content systems, and data-driven performance management while supporting a global content supply chain.
Content Operations & Workflow Management
Own the end-to-end content operating model across all content production activities.
  • Design, implement, and continuously optimize intake, prioritization, workflow, and approval processes.
  • Manage production capacity planning across copywriters, writers, editors, and external resources.
  • Establish and maintain service level agreements (SLAs), turnaround expectations, and production standards.
  • Drive workload balancing and resource allocation based on business priorities and demand forecasts.
  • Develop scalable operational frameworks that support global content production.

Editorial Governance & Quality
Establish editorial guidelines, standards, and governance processes.
  • Ensure consistency of voice, tone, messaging, accessibility, and brand compliance.
  • Oversee review and approval workflows across stakeholders, legal, product, and partner organizations.
  • Implement quality assurance processes and editorial audits.
  • Drive continuous improvement initiatives based on content quality metrics and stakeholder feedback.

Content Supply Chain Leadership
Lead content production planning across campaigns, always-on programs, launches, and thought leadership initiatives.
  • Partner with Content Strategy to translate messaging frameworks into executable content plans.
  • Collaborate with Creative, Video, UX, and Digital Experience teams to ensure integrated content development.
  • Champion modular content design and content reuse strategies to improve efficiency and scalability.
  • Create operational standards that support omnichannel content delivery.

AI & Process Transformation
Identify opportunities to leverage AI for content creation, editing, tagging, localization, and workflow automation.
  • Establish governance and best practices for AI-assisted content development.
  • Introduce automation and process improvements that reduce manual effort and accelerate throughput.
  • Measure and report productivity gains enabled by AI and automation investments.

Leadership & Team Development
Lead and mentor content creators, writers, editors, and content operations specialists.
  • Establish role expectations, development plans, and editorial competencies.
  • Foster a culture of accountability, collaboration, innovation, and operational excellence.
  • Support hiring, onboarding, and workforce planning activities.

Measurement & Performance Management
Develop dashboards and reporting frameworks for content operations performance.
  • Monitor production volume, quality, utilization, capacity, and SLA attainment.
  • Leverage insights to inform staffing plans, investment decisions, and workflow optimization.
  • Communicate performance and recommendations to executive stakeholders.

Required Qualifications
  • 12+ years of progressive leadership experience.
  • Proven success building and scaling global content operations organizations.
  • Experience leading transformational initiatives involving process redesign and organizational change.
  • Demonstrated capability influencing executive stakeholders and driving enterprise-wide adoption.

Preferred Qualifications
  • Experience leading in-house agency or content studio environments.
  • Knowledge of marketing technology ecosystems, DAM, CMS, AEM, workflow automation, and content platforms.
  • Experience implementing AI-enabled content production methodologies.
  • Familiarity with modular content architecture and content supply chain frameworks.
  • Global marketing experience within large enterprise environments.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link providedKindly forward this to any other interested parties. Thank you!
About CTG
CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.
Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Industry

Professional, scientific, and technical services

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

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