Job Summary:
GHD is a global professional services firm committed to solving the world’s biggest challenges. They are seeking a dynamic Content Library Developer to lead content curation and knowledge asset management, ensuring high-quality responses to RFPs across the Americas.
Responsibilities:
• Develop, maintain, and update the Americas boilerplate Q&A library to ensure accuracy and relevance.
• Coordinate content reviews with enterprise leads and subject matter experts.
• Write, edit, and standardize proposal content for clarity, consistency, and technical accuracy.
• Develop, maintain, and update project description repository.
• Develop technical documentation, training materials, and user guides to support Content Library, Projects, and People.
• Collaborate with global Winning Work and IS teams to improve Content availability and functionality.
• Implement content governance, editorial standards, and quality control processes for technical and proposal content.
• Explore automation opportunities to streamline manual content tasks.
• Through our user support system assist staff to resolve content-related and access issues, ensuring smooth platform usage.
Qualifications:
Required:
• Bachelor’s degree in English, Technical Writing, Communications, Marketing, or related field.
• 1-3+ years of experience in content management, knowledge management, or proposal development.
• Strong technical writing, editing, and document structuring skills with exceptional attention to detail.
• Experience writing and maintaining structured content, procedural documentation, or proposal/RFP responses.
• Excellent communication and stakeholder coordination skills.
• Proficiency in Microsoft 365 tools, especially SharePoint and Word, for managing and publishing documentation.
Preferred:
• Experience in engineering, architecture, or consulting firms.
• Hands-on use of AI tools like Microsoft 365 Copilot.
• Familiarity with content management systems and documentation best practices.
• Experience with CRM tool(s).
• Ability to analyze content usage data and suggest improvements.
Company:
Addressing the world’s biggest challenges in the areas of water, energy and communities. Founded in 1928, the company is headquartered in Sydney, AUS, with a team of 10001+ employees. The company is currently Late Stage.