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Contact Tracing Jobs (NOW HIRING)

Fifth Third

Dividend -Skip Tracing Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

Performs skip tracing activities as needed to locate and contact delinquent customers * Document all customer interactions/account activities with concise and detailed account notes * Adhere to all ...

STI

Case Investigator

Cookeville, TN · On-site

Contact Tracing • Utilize excellent and sensitive interpersonal, cultural sensitivity, and interviewing skills such that you build and maintain trust with patients and contacts as you work with a ...

City of New York

Public Health Advisor

Long Island City, NY · On-site

$60K - $70K/yr

... contact tracing. Connect persons who are not in HIV care with HIV clinical care providers. - Trace and locate HIV-diagnosed persons who are out-of-care and connect them to clinical care; Engage HIV ...

NDC Inc

Human Resources Coordinator

La Vergne, TN

$20 - $26.25/hr

Communicate to agencies any Workers' Compensation/OSHA incidents - first report of incident/injury, policy violations or COVID contact tracing with temp workers * Ensure all NDC application ...

Vassar

On Call Nurse-D, Per Diem

Poughkeepsie, NY

$35.01/hr

Support employees exposed to or diagnosed with an infectious illness and provide clearance when appropriate. Assist with the process of contact tracing infectious diseases. * Assist injured employees ...

Vassar College

On Call Nurse-D, Per Diem

Poughkeepsie, NY · On-site

$35.01/hr

Support employees exposed to or diagnosed with an infectious illness and provide clearance when appropriate. Assist with the process of contact tracing infectious diseases. * Assist injured employees ...

Vassar College

Nurse-D

Poughkeepsie, NY · On-site

$35.01/hr

... contact tracing infectious diseases. • Assist injured employees by triaging, providing first aid care, and initiating an incident report. • Provide travel health counseling for students and ...

Vassar College

Nurse-D

Poughkeepsie, NY

$35.01/hr

... contact tracing infectious diseases. • Assist injured employees by triaging, providing first aid care, and initiating an incident report. • Provide travel health counseling for students and ...

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How much do contact tracing jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for contact tracing in the United States is $26.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $33.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Contact Tracing position, and why are they important?

To excel in Contact Tracing, you need fundamental knowledge of public health, data collection, and an understanding of privacy regulations, often supported by training or relevant certification. Familiarity with case management software, contact tracing apps, and secure communication platforms is typically required. Strong communication skills, attention to detail, and empathy are crucial soft skills for building trust with individuals and handling sensitive information. These qualities are vital to accurately tracking disease exposure, ensuring compliance, and supporting public health efforts.

What are the typical daily responsibilities of a Contact Tracer?

Contact Tracers are responsible for reaching out to individuals who may have been exposed to communicable diseases, interviewing them to gather critical health and exposure information, and providing guidance about quarantine or testing procedures. You’ll document case details using secure databases, maintain accurate records, and follow up with cases as needed. Daily tasks often involve working closely with public health teams and may include educating people on preventive measures and resources available to them. Most positions are remote or office-based, and you’ll be expected to handle confidential information with professionalism and discretion.

What is a Contact Tracing job?

A Contact Tracing job involves identifying and notifying individuals who have been in close contact with someone diagnosed with a contagious disease, like COVID-19. Contact tracers interview patients, provide guidance on isolation and quarantine, and help prevent further spread. They may also connect contacts with medical or community resources. Strong communication, attention to detail, and discretion are essential skills for this role.

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Contact Tracing jobs near you

Dividend -Skip Tracing Specialist

Dividend.com

Cincinnati, OH

Other

Posted 6 days ago

Job description

Skip Tracing Specialist

At Dividend, we question convention, reward creativity, and always welcome new ideas. We are hungry to win, happy to help, and determined to succeed. Every day, we get to see the impact we've had on our customers, our partners, and on the world around us. So, take a look and see if you think you'd be a good fit for Dividend.

This will be a dedicated skip tracing role, where collections calls and activities will still be a part of the role, but extensive skip tracing will be required daily on priority accounts and will leverage approved skip tracing tools to generate customer contact.

We are looking for someone who has 1 -2 years of dedicated Collections Skip Tracing experience or similar function (example: fraud investigations)

GENERAL FUNCTION:

The LSR-III Skip Tracing Specialists work hand-in-hand across multiple departments including legal, compliance, operations, customer support and servicing. Providing the highest quality customer service while working with our customers to identify and remedy any issues that may arise.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. Operating within the bank's risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Communicates with late-stage delinquent customers via outbound collection calls/emails/texts to resolve delinquency and reduce losses; recommends appropriate payment programs where applicable to assist customers experiencing a financial hardship
  • Promptly handles inbound customer calls/emails/texts directly or transferred from third-party sub-servicer related to delinquency, hardship, complaints, system shut-off, or loan assumptions
  • Communicates as necessary to third-party servicer account changes or required adjustments
  • Confers with existing customers by telephone and/or email in an attempt to resolve escalated complaint issues not related to product/contractor performance
  • Performs skip tracing activities as needed to locate and contact delinquent customers
  • Document all customer interactions/account activities with concise and detailed account notes
  • Adhere to all Dividend policies and procedures, including State and Federal collection regulations
  • Other projects and duties as assigned

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE & SKILLS REQUIRED:

  • High School diploma or equivalent
  • 3-4 years of Collections and Customer Service Experience
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • High-level proficiency in Microsoft Suite
  • Ability to multitask, prioritize projects, and report to several managers
  • A high level of enthusiasm, collegial attitude, and a willingness to perform a wide range of tasks
  • Ability to work independently as well as collaboratively
  • Desire to work in an entrepreneurial but highly professional culture
  • Experience with Salesforce preferred
  • Bilingual- Spanish preferred

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