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Contact Center Associate Jobs in Boca Raton, FL (NOW HIRING)

Cano Health

Health Center Manager

Pompano Beach, FL · On-site

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

Cano Health

Health Center Manager

Fort Lauderdale, FL · On-site

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

Cano Health

Health Center Manager

Tamarac, FL · On-site

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

Cano Health

Health Center Manager

Plantation, FL

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

Cano Health

Health Center Manager

Sunrise, FL

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

Cano Health

Health Center Manager

Pembroke Pines, FL · On-site

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

Cano Health

Health Center Manager

Tamarac, FL · On-site

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

Cano Health

Health Center Manager

Deerfield Beach, FL · On-site

Serve as a point of contact for staff regarding timekeeping procedures, PTO requests, and related ... Associate Degree with 3+ years of relevant experience. * Bachelor's Degree in Healthcare, Business ...

MidTown Athletic Club

Hospitality Associate

Weston, FL · On-site

$14.25 - $19.50/hr

... of contact for every interaction with our members and guests. The Position Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the ...

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All JobsContact Center Associate JobsContact Center Associate Jobs in Boca Raton, FL

Contact Center Associate information

See Boca Raton, FL salary details

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How much do contact center associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for contact center associate in Boca Raton, FL is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.79 per hour, depending on experience, location, and employer.

What does a contact center associate do?

A contact center associate handles customer inquiries, provides support, and resolves issues via phone, email, or chat. They use communication skills and may utilize customer service software to assist clients efficiently and professionally.

How does a Contact Center Associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

How can I make 2000 a week working from home?

Contact Center Associates can increase earnings by working full-time, handling high call volumes, and gaining specialized skills or certifications such as in customer service or technical support. Some roles offer overtime or performance bonuses that can help reach higher weekly income targets, but earning $2000 weekly typically requires consistent full-time hours and experience in a high-demand environment.

What is the role of a call center associate?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, and resolve issues related to products or services. They often use customer relationship management (CRM) software and need good communication and problem-solving skills to ensure customer satisfaction.

What are Contact Center Associates?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

What are the key skills and qualifications needed to thrive as a Contact Center Associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What jobs pay 4000 a week without a degree?

Contact Center Associate roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades, but these usually require certifications, licenses, or extensive experience. Most roles offering such high weekly pay are either highly specialized or involve commission-based earnings.
What are the most commonly searched types of Contact Center jobs in Boca Raton, FL? The most popular types of Contact Center jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Contact Center Associate jobs? Cities near Boca Raton, FL with the most Contact Center Associate job openings:
Contact Center Associate jobs near you

Data and Tech Support Specialist

211 Palm Beach

Lantana, FL • On-site

$23 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

Are you a tech-savvy problem solver who enjoys helping others and making systems run smoothly? Do you thrive in a fast-paced environment where your work directly supports critical community services?
211 Palm Beach and Treasure Coast is seeking a Data and Tech Support Specialist to provide operational technology, reporting, and user support across our organization. This position plays an important role in supporting our crisis contact center and community programs by assisting with technology systems, reporting functions, troubleshooting, data quality, and staff support.
This is an excellent opportunity for an individual who enjoys a blend of technology support, data management, and operational problem-solving while contributing to a mission-driven nonprofit organization that helps people in need every day.
What You'll Do
As the Data and Tech Support Specialist, you will:
  • Provide day-to-day desktop and application support to agency staff, including troubleshooting hardware, software, login, connectivity, and user access issues
  • Support staff with operational systems and applications used throughout the organization
  • Generate, maintain, and distribute operational and program reports from multiple databases and software platforms
  • Assist with data quality initiatives through routine review, cleanup, and system updates
  • Coordinate technology support tickets with third-party IT vendors and assist with follow-up and resolution
  • Support employee onboarding and offboarding activities related to technology setup and user access
  • Maintain operational spreadsheets, dashboards, templates, and tracking tools
  • Assist with technology inventory tracking and record maintenance
  • Support testing, implementation, and troubleshooting of agency systems and workflow enhancements
  • Maintain documentation related to reporting procedures, operational systems, and technology support processes
  • Collaborate with staff, leadership, and external vendors to support agency operations
  • Provide operational support during emergency activations, disaster response, and business continuity events as needed

What We're Looking For
The ideal candidate will have:
  • Strong technical troubleshooting and customer service skills
  • Experience supporting desktop applications, users, and operational systems
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving abilities
  • The ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • A commitment to confidentiality and professionalism
  • A willingness to learn new systems, technologies, and workflows

Qualifications
  • High school diploma or equivalent required
  • Associate degree in Information Technology, Business, Computer Applications, Data Management, or a related field preferred
  • Technical certifications such as CompTIA A+, Google IT Support, Microsoft Office Specialist, or similar certifications preferred
  • Minimum one year of experience in technology support, help desk support, desktop support, reporting support, operations support, or a related field preferred
  • Proficiency with Microsoft Office, particularly Excel and Outlook
  • Experience with reporting tools, databases, dashboards, and spreadsheets preferred
  • Experience with NICE CXone, WellSky Community Services, or similar platforms preferred
  • Experience in nonprofit, contact center, healthcare, behavioral health, or crisis service environments is a plus

Location: The position will be based in our temporary Delray Beach location for approximately 12-18 months before relocating back to Lantana in our newly constructed building
Why Join 211 Palm Beach and Treasure Coast?
At 211 Palm Beach and Treasure Coast, your work helps support services that connect individuals and families to critical resources, crisis intervention, and community support. You'll join a mission-driven team dedicated to improving lives throughout our community while gaining valuable experience in technology, data, and operational support.
If you are organized, service-oriented, and passionate about using technology to support meaningful work, we encourage you to apply
The Agency:
211 Palm Beach Treasure Coast is a private nonprofit 501(c)3 agency that was started in 1971 and quickly expanded into crisis counseling and suicide prevention. The agency cultivates a caring and dynamic team to service Palm Beach County and the Treasure Coast (five counties). Additional partners provided funding to support a quality, centralized access point for health, and human services information and crisis services. 2-1-1 was designated nationally by the FCC for information and referral purposes, and it became the telephone number for the agency's helpline.
211 Palm Beach/Treasure Coast's mission is to save lives through crisis intervention and by connecting people to health, mental health, and wellness services 24 hours a day every day.
The position: Full time day shift Monday through Friday. Occasional weekend coverage.
Salary: $23.00- $25.50 per hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Employee assistance program
Life insurance
Paid time off
Local and national background clearance required.

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