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Contact Center Associate Jobs in Boca Raton, FL (NOW HIRING)

Center Support Associate Teacher

Lake Worth, FL

$16.50 - $22.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CDA, Associate, or bachelor's degree in early education or related field is preferred Be part of a ... please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com.

Hospitality Associate

Fort Lauderdale, FL · On-site

$14.25 - $19.50/hr

... of contact for every interaction with our members and guests. The Position Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the ...

Hospitality Associate

Weston, FL

$14.25 - $19.50/hr

... of contact for every interaction with our members and guests. The Position Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the ...

Hospitality Associate

Weston, FL · On-site

$14.25 - $19.50/hr

... of contact for every interaction with our members and guests. The Position Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the ...

Hospitality Associate

Weston, FL · On-site

$14.25 - $19.50/hr

... of contact for every interaction with our members and guests. The Position Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the ...

Hospitality Associate

Weston, FL

$14.25 - $19.50/hr

... of contact for every interaction with our members and guests. The Position Midtown believes in putting the customer at the center of every decision that we make. Our Hospitality Associates set the ...

Showing results 41-60

Contact Center Associate information

See Boca Raton, FL salary details

$14

$20

$23

How much do contact center associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for contact center associate in Boca Raton, FL is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.79 per hour, depending on experience, location, and employer.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Boca Raton, FL?

The most popular types of Contact Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Contact Center Associate jobs?

Cities near Boca Raton, FL with the most Contact Center Associate job openings:

Center Support Associate Teacher

Bright Horizons

Lake Worth, FL

$16.50 - $22.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Bright Horizons rating

6.6

Company rating: 6.6 out of 10

Based on 297 frontline employees who took The Breakroom Quiz

108th of 222 rated education and training


Job description

Grow your teaching career with Bright Horizons, where you can make a meaningful impact on children's lives every day. Learn from early education experts while having the opportunity to pursue a CDA or college degree at no cost. Experience this and more as a Bright Horizons Assistant Teacher.

Schedule: 9:00 am to 6:00 pm, M-F

Responsibilities:

  • Assist with hands-on activities to meet the needs and interests of the children

  • Maintain open communication with parents, sharing their child's daily milestones

  • Ensure a safe and clean classroom by following essential procedures and guidelines

Qualifications:

Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements:

  • 18 years of age with a high school diploma or GEDis required

  • 45 DCF Hours required

  • 1 year of experience working in child care, daycare, or preschool settings is preferred

  • CDA, Associate, or bachelor's degree in early education or related field is preferred

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We're changing the world of work and family, and it starts with you. At Bright Horizons, you're the difference.

Physical Requirements:

This position requires the employee to comply with all applicable federal, state, local, Bright Horizons', and client site requirements concerning immunizations, employment physical/screening, and health and safety training.

If hired, you will work in person in an early education/preschool child care center to provide supervision, care, curriculum delivery and services per Bright Horizons' policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Bright Horizons care and the employee.

  • Frequently lift, carry, or hold children with a range of weight from 10 to 40 pounds; occasionally lift, carry, or hold weight more than 40 pounds

  • Demonstrate full range of motion to lift, reach, squat, climb, sit, and otherwise fully participate in activities

  • Respond immediately and appropriately to multiple or unexpected situations or emergencies

  • Maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements

The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions. Bright Horizons complies with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations.

This position requires in-person work in the Military Trail area of Lake Worth, Florida.

Compensation:

The hourly rate for this position is between $16.50 - $22.30 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical, dental, and vision insurance

  • Paid vacation, sick, holiday, and parental bonding leave

  • 401(k) retirement plan

  • Long-term and short-term disability insurance

  • Life insurance

  • Money-saving discounts and financial planning tools

  • Career development opportunities and free college degrees through our Horizons CDA & Degree Program

  • Caregiving support and resources for the children and adults in your family

  • Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Compensation: $16.50 - $22.30 / hr

Life at Bright Horizons:

At Bright Horizons, you're more than your job title -you're the difference. Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact. We're a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future - for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA)and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.


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