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Consumer Protection Jobs in Iowa (NOW HIRING)

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Consumer Protection information

See Iowa salary details

$23K

$43.7K

$66.2K

How much do consumer protection jobs pay per year?

As of Jun 8, 2026, the average yearly pay for consumer protection in Iowa is $43,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $56,800.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Consumer Protection professional?

Consumer Protection professionals typically investigate consumer complaints, analyze potential violations of consumer laws, and communicate with businesses and the public to resolve disputes. Their day often includes reviewing documents, conducting interviews, preparing reports or recommendations, and sometimes providing educational outreach to prevent future issues. Collaboration with legal teams, government agencies, and sometimes advocacy groups is common to ensure thorough investigations and fair outcomes. This role is essential for safeguarding consumer interests and maintaining compliance with applicable regulations.

What are the key skills and qualifications needed to thrive in the Consumer Protection position, and why are they important?

To excel in Consumer Protection, a candidate should have strong analytical skills, knowledge of relevant consumer laws and regulations, and typically a degree in law, public policy, or a related field. Familiarity with case management systems, legal research databases, and reporting tools like Microsoft Office is often required. Excellent communication, negotiation, and problem-solving abilities help professionals advocate effectively for consumers and navigate complex scenarios. These skills are crucial for ensuring that consumer rights are upheld and violations are addressed efficiently within regulatory frameworks.

What is a Consumer Protection job?

A Consumer Protection job involves enforcing laws and regulations to safeguard consumers from unfair, deceptive, or fraudulent business practices. Professionals in this field investigate complaints, educate consumers about their rights, and ensure businesses comply with consumer protection laws. They may work for government agencies, nonprofits, or private organizations. Their goal is to promote fair trade, transparency, and ethical business practices to protect consumers from harm.

What are popular job titles related to Consumer Protection jobs in Iowa? For Consumer Protection jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Consumer Protection jobs in Iowa look for? The top searched job categories for Consumer Protection jobs in Iowa are:
Consumer Protection jobs near you
Consumer Services Rep - Altoona

Consumer Services Rep - Altoona

Bankers Trust Company

Des Moines, IA • On-site

$17.75 - $20.50/hr

Part-time

Posted 18 days ago

Job description

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.

This is a Part-time Casual position, averaging 20 hours per week.

Job Summary:

The Consumer Services Representative (CSR) is a front-line banking professional who interacts with customers, verifying their identification, processing deposits and withdrawals, and facilitating various financial transactions. A CSR informs customers of products and services that may meet their financial needs and of any promotions or events. Additional duties for this position may include answering phones, processing returned mail, issuing debit/gift cards and resolving customer issues. This position must be able to work every other Saturday morning and be flexible regarding hours.

Primary Functions and/or Responsibilities:

  • Processes customer transactions and requests, including but not limited to: deposits, withdrawals, check cashing, payments, safe box entries, address changes, debit and gift card requests
  • Balances cash drawer and abides by established cash limit
  • Opens and secures bank premises at closing according to established procedures
  • Balances branch teller statements
  • Counts and balances vault and cash drawers accurately
  • Processes daily and monthly reconcilements
  • Follows banks policies and procedures as it relates to Audit Controls
  • Assists with the training of new employees
  • Follows the Customer Service Excellence Agreement and Sales Ethics Roadmap
  • Updates customer demographic information on Core System
  • Identifies customer needs and utilizes product knowledge to recommend solutions
  • Answers incoming calls and responds to emails promptly
  • Attends and actively participates in training/committees
  • Performs other duties as assigned

Education and/or Experience:

  • High school diploma or equivalent
  • Previous banking or customer service experience preferred
  • Cash handling experience preferred

Specific Skills, Knowledge & Abilities:

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Strong attention to detail
  • Data entry - speed and accuracy
  • Strong math skills
  • Cash handling experience
  • Strong customer service skills
  • Analytical and problem solving skills
  • Strong organizational and planning skills
  • Ability to multi-task
  • Excellent communication skills (written and/or oral)
  • Excellent listening and interpersonal skills

Part-time Casual: Average 20 hours per week

Work Schedule: This is a Part-time Casual position averaging 20 hours per week. Hours vary between 7:30 a.m. to 5:45 p.m. Monday – Friday and every Saturday from 8:30 a.m. to 12:30 p.m.

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $17.75 - $20.50

Hybrid Eligibility: Position will be onsite.

EQUAL OPPORTUNITY EMPLOYER

“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”

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