Consumer Protection Investigator Jobs (NOW HIRING)

Introduction
The Department of Safety and Professional Services mission is to promote economic growth and stability while protecting the citizens of Wisconsin as designated by statute.
What We Are Looking For: An individual with strong analytical, research, and investigative skills to join our fast-paced Legal Services team to work with prosecutors and investigators on complex real estate appraisal cases and serve as a subject matter expert.
Where We Are Located: This position is headquartered at the Hill Farms State Office Building in Madison, WI and allows the option to work remotely up to 5 days per week after an initial training period. All employees are expected to work within the State of Wisconsin. This position will be required to come into the office for training, meetings and/or operational needs. This topic will be discussed more at the time of the interview.
What We Offer: DSPS is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits ( health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment)
• A casual office atmosphere, flexible work schedules, and telework options depending on the position's requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.
Position Summary
The Consumer Protection Investigator Advanced (CPI Adv), in the Division of Legal Services and Compliance (DLSC), performs the most complex investigations in order to secure testimony and physical evidence to support effective enforcement actions by the DLSC. Emphasis is placed on applying the statutes, administrative code, and minimum standards of a particular profession, to determine if there have been any violations by credential holders. The outcomes of these investigations can result in setting statewide standards of practice in the professions affected. The CPI-Adv works under very general supervision of the Consumer Protection Investigator Supervisor. Other duties include:

• Assist the Consumer Protection Investigator Supervisor by providing consultation and assistance to attorneys, paralegals, and investigators in the investigation of complex, real estate appraisal cases, issues, and investigation skills.
• Plan, organize, and formulate investigative strategies incorporating applicable legal theories, sources of information, and appropriate investigative methodologies for cases involving real estate appraisal, real estate, and home inspection.
• Participate in hearings and work with Division attorneys to reach equitable resolutions of issues and bring licensees into voluntary compliance with the Uniform Standards of Professional Appraisal Practice regulations.
• Serve as a primary resource and expert on appraisal issues.
• Perform legal support work (prepare case files, produce case summaries, etc.)

Salary Information
This position is in schedule-range (05-15) with an hourly rate of $33.33 plus excellent benefits. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.
Job Details
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.
This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Qualifications
Qualified applicants will have experience with all the following:

• Training or experience with Uniform Standards of Professional Appraisal Practice (USPAP).
• Experience developing a variety of written materials including reports, training manuals and/or policies and procedures.
• Experience reviewing appraisals for compliance with state and federal codes and statutes.

In addition to the above qualifications, well qualified applicants will have experience with at least one or more of the following:

• Experience with data collection, data analysis, and providing recommendations from the information gathered.
• Experience in policy development, implementation, monitoring, and evaluation.

How To Apply
Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.
This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Chanda Kaz at chanda.kaz@dot.wi.gov or 608-267-2837.
Deadline to Apply
The deadline to apply is June 22, 2026 at 11:59PM CST.