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Consumer Directions Jobs (NOW HIRING)

Royal Caribbean Group

AE, Consumer Marketing

Miami, FL · On-site

Under the direction of the Sr. Manager, Global Consumer Marketing, you will work closely with CRM, Creative Services, Omnichannel, Product Marketing, Content, Local International Marketing teams ...

Blue Diamond Growers

Consumer Insights Manager

Sacramento, CA · On-site +1

$114.30K - $148.30K/yr

Synthesize research findings and deliver recommendations that inform design direction and go-to-market decisions. Ad-Hoc Research * Lead custom consumer research studies that inform brand strategy ...

Sirva

Director, Consumer Marketing

Oakbrook Terrace, IL

$120K - $160K/yr

The successful candidate will be a strong strategic enabler and handson operator, with the ability to translate direction and insights into marketready programs that support consumer adoption and ...

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How much do consumer directions jobs pay per hour?

As of May 31, 2026, the average hourly pay for consumer directions in the United States is $12.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $12.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Consumer Directions Specialist, and why are they important?

To thrive as a Consumer Directions Specialist, you need a solid understanding of consumer advocacy, case management, and relevant policies or regulations, often supported by a degree in social work, human services, or a related field. Familiarity with case management software, documentation systems, and knowledge of local community resources is typically required. Strong interpersonal communication, cultural competence, and problem-solving abilities are vital soft skills for building trust and effectively supporting clients. These skills ensure that clients receive appropriate guidance, resources, and support to make informed decisions and improve their quality of life.

What are the main challenges someone in a Consumer Directions role might face when helping clients navigate complex healthcare systems?

Professionals in Consumer Directions roles often encounter challenges such as communicating complex healthcare information in an accessible way and coordinating care among multiple providers. They must remain patient and empathetic while advocating for clients, especially when addressing barriers like insurance coverage, language differences, or limited client resources. Building trust and maintaining up-to-date knowledge of available services are key to successfully supporting clients and ensuring they receive appropriate care.

What are Consumer Directions?

Consumer Directions refers to a service or organization that provides support and guidance to individuals with disabilities, helping them live independently and manage their personal care services. These organizations assist consumers in hiring, training, and supervising their own personal care assistants, as well as navigating programs like Consumer Directed Community Supports (CDCS) or Personal Care Assistance (PCA). The goal is to empower people to make choices about their own care and live as independently as possible.

What is the difference between Consumer Directions vs Customer Service Representative?

AspectConsumer DirectionsCustomer Service Representative
CredentialsMay require certification in consumer advocacy or related fieldsTypically requires high school diploma or equivalent; some roles prefer customer service training
Work EnvironmentOften in community centers, government agencies, or nonprofit organizationsCommonly in call centers, retail, or corporate offices
Industry UsageUsed in social services, government programs, and advocacy groupsUsed across retail, telecom, banking, and service industries

Consumer Directions professionals focus on guiding consumers through programs and resources, often within social or government sectors. Customer Service Representatives handle direct customer interactions in various industries. While both roles involve assisting people, Consumer Directions emphasizes advocacy and resource navigation, whereas Customer Service Representatives focus on transactional support and issue resolution.

More about Consumer Directions jobs
What cities are hiring for Consumer Directions jobs? Cities with the most Consumer Directions job openings:
What states have the most Consumer Directions jobs? States with the most job openings for Consumer Directions jobs include:
What job categories do people searching Consumer Directions jobs look for? The top searched job categories for Consumer Directions jobs are:
Consumer Directions jobs near you
Infographic showing various Consumer Directions job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $25,000 per year, or $12 per hour.
Administrative Client Support

Administrative Client Support

Consumer Directions Inc

Saint Joseph, MN • On-site

$20 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Job description

Administrative Client Support
As our participant numbers grow, so does the need for our support team to grow!
Cor-Vanama Solutions/Consumer Directions Inc. provides the payroll and administrative support to individuals who are part of various Minnesota Department of Human Services programs with the goal of the participant remaining in their home with the paid assistance of their family members and friends. Our passion is to help families navigate their journey through self-directed services.
This in office position is full-time, detail-oriented, and needs someone who will stay positive while navigating new scenarios daily. This is a rewarding career that provides opportunities with a Strengths based, growing company in St. Joseph, MN. We are looking for an individual who is proficient, a self-motivator, adaptable, likes working with numbers, and can provide exceptional customer service every day in an evolving, fast-paced environment. This position could be for you!
Core Responsibilities: The Administrative Client Support position will support a caseload of participants and will be assigned, but not limited to, the following duties:
  • Process time entries and invoices
  • Maintain an accounts receivable/accounts payable system
  • Bill different providers
  • Invoicing participants
  • Assisting participants in managing their budget/plan
  • Communicate regularly with participants and other professionals through phone and email
  • Auditing of budgets and reports
  • Perform general accounting duties in accordance with prescribed procedures
  • Provide exceptional customer service

Ideal candidate should possess:
  • Exceptional customer service and communication skills
  • Compassion for our families
  • Familiarity of Microsoft programs and data entry skills
  • Proficient computer and phone knowledge
  • Strong organizational and time management skills
  • Drive for working with numbers and budgets
  • Curiosity and eagerness to learn
  • Ability to work independently and collaborate with a team
  • Ability to think outside the box and problem-solve
  • Ability to adapt in an ever-changing, cooperative environment

Physical Demands:
  • This position may be completed sitting or standing.
  • This position may infrequently require lifting up to 20 lbs.

Travel:
  • This position may require local travel to our second office location or training venue.

Education and Experience:
  • High School Diploma
  • Preferred: Bookkeeping, MS Excel proficiency, and some accounting experience.

Additional Eligibility Qualifications:
  • Upon hire, all candidates must pass a state-run background check and complete fingerprinting.
  • Upon hire, candidates will be subject to a driving record check and must possess a valid driver's license.

Salary and Benefits:
  • Salary Range: $20-$22/hour; 40 hours a week
  • Work for a company that appreciates you! Cor-Vanama Solutions offers a competitive Holiday and Benefits package:
  • 14 Paid Holidays; Medical Insurance with Company Shared Deductible Contribution into an HSA; Dental Insurance; Short-term disability; Long-term disability; Life Insurance; 401K; Progressive Paid Time Off up to 5 weeks with carryover; Flexible start time; Flex Spending Account for Medical and Dependent Care; Employee Saving Account; Paid company outings.

You matter. We Care.
To learn more about us, visit: www.consumerdirections.info
For inquiries or questions, please contact:
Karla C.
Direct dial: 320. 257.9090
Cor-Vanama Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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