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Consumer Directions Jobs (NOW HIRING)

SNIPES Manager, Consumer Insights Bensalem, PA Hybrid We live sneakers, streetwear, and ... direction for our company. Insights are used across all facets of the business such as product ...

Exercise independent discretion in providing meaningfully support and provide directional guidance ... Oversee the management and utilization of consumer data and research tools. * Ensure data accuracy ...

Consumer Insights Manager

Costa Mesa, CA · On-site

$109K - $125K/yr

Exercise independent discretion in providing meaningfully support and provide directional guidance ... Oversee the management and utilization of consumer data and research tools. * Ensure data accuracy ...

Consumer Consultant Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Consumer Consultant ... Able to work independently under general direction/supervision. * Ability to build relationships ...

New

Consumer Loan Officer

Maumee, OH · On-site

$23.37 - $27.75/hr

The Consumer Loan Officer provides a full range of products and services to members with an ... Assists with collection efforts under direction of Branch Manager. Refers members to Collections ...

Consumer Loan Officer

Maumee, OH · On-site

$23.37 - $27.75/hr

The Consumer Loan Officer provides a full range of products and services to members with an ... Assists with collection efforts under direction of Branch Manager. Refers members to Collections ...

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

New

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

Consumer Consultant

Brooklyn, OH · On-site

$80K - $150K/yr

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

Consumer Consultant

Brooklyn, OH · On-site

$80K - $150K/yr

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

New

Consumer Consultant

Buffalo, NY · On-site

$80K - $150K/yr

The Consumer Consultant is also responsible for developing and driving an operational plan based on ... Able to work independently under general direction/supervision. * Ability to build relationships ...

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How much do consumer directions jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for consumer directions in the United States is $12.02, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $12.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Consumer Directions Specialist, and why are they important?

To thrive as a Consumer Directions Specialist, you need a solid understanding of consumer advocacy, case management, and relevant policies or regulations, often supported by a degree in social work, human services, or a related field. Familiarity with case management software, documentation systems, and knowledge of local community resources is typically required. Strong interpersonal communication, cultural competence, and problem-solving abilities are vital soft skills for building trust and effectively supporting clients. These skills ensure that clients receive appropriate guidance, resources, and support to make informed decisions and improve their quality of life.

What are the main challenges someone in a Consumer Directions role might face when helping clients navigate complex healthcare systems?

Professionals in Consumer Directions roles often encounter challenges such as communicating complex healthcare information in an accessible way and coordinating care among multiple providers. They must remain patient and empathetic while advocating for clients, especially when addressing barriers like insurance coverage, language differences, or limited client resources. Building trust and maintaining up-to-date knowledge of available services are key to successfully supporting clients and ensuring they receive appropriate care.

What are Consumer Directions?

Consumer Directions refers to a service or organization that provides support and guidance to individuals with disabilities, helping them live independently and manage their personal care services. These organizations assist consumers in hiring, training, and supervising their own personal care assistants, as well as navigating programs like Consumer Directed Community Supports (CDCS) or Personal Care Assistance (PCA). The goal is to empower people to make choices about their own care and live as independently as possible.

What is the difference between Consumer Directions vs Customer Service Representative?

AspectConsumer DirectionsCustomer Service Representative
CredentialsMay require certification in consumer advocacy or related fieldsTypically requires high school diploma or equivalent; some roles prefer customer service training
Work EnvironmentOften in community centers, government agencies, or nonprofit organizationsCommonly in call centers, retail, or corporate offices
Industry UsageUsed in social services, government programs, and advocacy groupsUsed across retail, telecom, banking, and service industries

Consumer Directions professionals focus on guiding consumers through programs and resources, often within social or government sectors. Customer Service Representatives handle direct customer interactions in various industries. While both roles involve assisting people, Consumer Directions emphasizes advocacy and resource navigation, whereas Customer Service Representatives focus on transactional support and issue resolution.

More about Consumer Directions jobs
What cities are hiring for Consumer Directions jobs? Cities with the most Consumer Directions job openings:
What states have the most Consumer Directions jobs? States with the most job openings for Consumer Directions jobs include:
Infographic showing various Consumer Directions job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $25,000 per year, or $12 per hour.

Manager, Consumer Insights

Snipes

Bensalem, PA • On-site

Full-time

Medical, Retirement, PTO

Posted 16 days ago


SNIPES rating

5.7

Company rating: 5.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

SNIPES Manager, Consumer Insights
Bensalem, PA
Hybrid
We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!
With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.
At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it's sponsorships or developing grassroots projects - we prioritize giving back to the community in everything we do.
SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program "SNIPES serves" and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.
Overview: Reporting to the Chief Marketing Officer, the Manager, Consumer Insights will analyze customer data to understand consumer insights, shopping behaviors and trends to drive sales and customer loyalty to SNIPES. This position will play a critical part in driving customer centricity and ensuring the success of our businesses. Through deep partnership with the business, we aim to develop a customer-focused strategic direction for our company. Insights are used across all facets of the business such as product development, marketing, customer service and more.
Responsibilities
  • Manage the company's consumer research agenda across multiple departments including marketing, stores, digital, etc.
  • Ability to conduct data mining and analysis using customer surveys and competitive intelligence platforms; must understand standard research methodologies and are a trusted thought partner by our stakeholders
  • Manage consumer research projects from initial design and presenting final research with clear actionable steps; must be comfortable with ambiguous questions and creating a business-oriented research plan to answer them
  • Effectively manage and utilize relationships with external partners to achieve insight goals
  • Comfortable with presentations in front of senior leadership to review research results
  • Proactively present actionable insights to drive consumer growth
  • Work closely with cross-functional partners to align consumer insights roadmap, and actionable recommendations resulting from insights projects
  • Comfortable with implementing new processes and procedures in a growing department

Qualifications
  • Bachelor's degree in Marketing or Business or equivalent professional experience
  • 3-5 years of experience in consumer insights in retail
  • Proficiency in MS Outlook, Word, Excel, PowerPoint, and SurveyMonkey/DIY survey and Consumer Insight tools required
  • Project Management software preferably Monday.com
  • Experience in presenting insights findings across a variety of audiences, including executive-level leaders

Cultural Success Factors
  • Enthusiasm for the brand
  • Consumer Obsessed
  • Innovative Mindset
  • Collaborative nature
  • Skillful communicator
  • Data-Driven Decision Making
  • Adaptable and Flexible
  • Disciplined and self-motivated

Benefits with SNIPES
  • Generous Employee Discount
  • Paid Holidays
  • Summer Hours
  • Hybrid work schedule
  • PTO (Paid Time Off)
  • Bonus Plan
  • Affordable Health Insurance
  • Retirement Contributions

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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