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Consumer Cellular Jobs in Indiana (NOW HIRING)

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Consumer Cellular information

See Indiana salary details

$8

$23

$58

How much do consumer cellular jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for consumer cellular in Indiana is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $27.04 per hour, depending on experience, location, and employer.

What is Consumer Cellular and what do they do?

Consumer Cellular is a mobile virtual network operator (MVNO) that provides affordable, no-contract cell phone plans primarily aimed at seniors and those seeking simple wireless service. The company offers flexible plans, a selection of phones, and customer support tailored to older adults. Consumer Cellular operates on major nationwide networks, providing wide coverage while allowing customers to customize their plans to fit their usage needs. They are known for their straightforward pricing, AARP discounts, and award-winning customer service.

What skills are needed for Consumer Cellular jobs?

Consumer Cellular jobs typically require strong communication and customer service skills, as many roles involve assisting customers over the phone or in person. Basic technical knowledge, problem-solving abilities, and the ability to work in a team environment are also important. Depending on the position, familiarity with mobile devices, sales techniques, or data entry may be beneficial.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Consumer Cellular, and why are they important?

To thrive as a Customer Service Representative at Consumer Cellular, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer proficiency are essential technical requirements. Patience, active listening, and a customer-focused attitude help representatives resolve concerns effectively and build rapport. These skills ensure positive customer experiences, efficient issue resolution, and support the company's reputation for quality service.

What is the difference between Consumer Cellular vs Customer Service Representative?

AspectConsumer CellularCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer experience in telecommunicationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote call centers, retail storesCall centers, retail locations, or remote
Industry UsageTelecommunications, mobile servicesCustomer service across various industries, including telecom
Common Search/ComparisonCompany overview, plans, servicesJob roles, responsibilities, pay, and career path

Consumer Cellular is a mobile service provider focusing on affordable plans and customer support, while a Customer Service Representative is a role within many industries, including telecom, responsible for assisting customers. The two are related but serve different purposes: one is a company, the other a job role within or outside the company.

What are the primary responsibilities and daily tasks for a Customer Service Representative at Consumer Cellular?

As a Customer Service Representative at Consumer Cellular, you will primarily handle incoming calls from customers, assist with account inquiries, troubleshoot device or service issues, and provide product information. Your day typically involves responding to customer requests, processing orders or changes, and documenting interactions in the system. You'll collaborate closely with team members and supervisors to resolve complex issues and ensure customer satisfaction. This role requires strong communication skills, patience, and the ability to adapt to a fast-paced call center environment.
What are popular job titles related to Consumer Cellular jobs in Indiana? For Consumer Cellular jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Consumer Cellular jobs in Indiana look for? The top searched job categories for Consumer Cellular jobs in Indiana are:
What cities in Indiana are hiring for Consumer Cellular jobs? Cities in Indiana with the most Consumer Cellular job openings:
Consumer Cellular jobs near you
Infographic showing various Consumer Cellular job openings in Indiana as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $48,525 per year, or $23.3 per hour.
Senior Wireless Sales Expert - Fort Wayne, IN

Senior Wireless Sales Expert - Fort Wayne, IN

Consumer Cellular

Fort Wayne, IN • On-site

$19 - $20/hr

Full-time

Posted 21 days ago

Consumer Cellular rating

8.0

Company rating: 8.0 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

19th of 76 rated telecommunications companies

Job description

At Consumer Cellular we are redefining Retail!
At Consumer Cellular, we're on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you're someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you'll fit right in here.
As part of our retail team, you won't just sell phones and plans, you'll build relationships. You'll guide guests through decisions with patience and expertise. You'll create moments that turn first-time visitors into lifelong customers.
We're expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression.
What you will do
At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don't. We're not just here to sell phones. We're here to build real relationships. Honestly? It feels more like friendship. We're transforming the retail experience by doing things differently. When guests walk into our stores, they're greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That's where you come in.
The wage for this position is between $19.00 - $20.00/hour, plus uncapped commission.
This position is classified as modified full-time, with a work schedule ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.
  • Brand Ambassador - You represent our people-first culture every day by creating a welcoming, comfortable store environment. You deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors.
  • Relationship Builder - You connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance. You focus on building loyalty not just completing transactions.
  • Product and Services Expert - You confidently sell devices, plans, and services, consistently meeting or exceeding individual performance goals. You simplify technology into easy, real-world conversations and stay current on promotions and product knowledge.
  • Store Key Support - As a senior team member, you are trusted with opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests. You follow company processes and support a smooth, professional store experience during your shift.

What Consumer Cellular employees say

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