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Consumer Affairs Manager Jobs (NOW HIRING)

Consumers Energy

Community Affairs Mgr

Kalamazoo, MI · On-site

General Summary of Job Responsibilities The Community Affairs Manager serves as the face of ... Implement best practices to maximize brand presence and consumer engagement in accordance with ...

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LANXESS

Regulatory Affairs Manager

Pittsburgh, PA · On-site

Ability to work independently with good communication and project management skills. * Working ... and consumer protection products. LANXESS has achieved leading positions in the Dow Jones Best-in ...

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Consumer Affairs Manager information

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$25.5K

$96.4K

$158K

How much do consumer affairs manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for consumer affairs manager in the United States is $96,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $118,500.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Affairs Manager vs Customer Service Supervisor?

AspectConsumer Affairs ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree, experience in consumer relationsHigh school diploma or equivalent, experience in customer service
Work EnvironmentOffice setting, strategic planningCall centers, retail stores, direct customer interaction
Employer & Industry UsageCorporations, government agencies, consumer advocacy groupsRetail, hospitality, service industries
Common Search & ComparisonFocuses on consumer rights, policy, and complaint resolutionFocuses on managing customer service teams and daily operations

The Consumer Affairs Manager typically handles consumer rights, policies, and complaint resolution at a strategic level, often working in office environments. In contrast, a Customer Service Supervisor manages frontline customer interactions and team operations, usually in retail or service settings. Both roles require customer-focused skills but differ in scope and responsibilities.

How does a Consumer Affairs Manager typically collaborate with other departments to address customer concerns?

A Consumer Affairs Manager works closely with various departments such as product development, quality assurance, legal, and marketing to resolve customer issues effectively. When a customer concern is escalated, the manager gathers input from relevant teams to understand the root cause and develop a comprehensive response. Regular cross-departmental meetings and clear communication channels are essential, allowing the Consumer Affairs Manager to advocate for customers while ensuring company policies and standards are upheld. This collaborative approach not only improves customer satisfaction but also helps identify trends and drive continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a Consumer Affairs Manager, and why are they important?

To thrive as a Consumer Affairs Manager, you need expertise in customer relations, conflict resolution, and a bachelor's degree in business, communications, or a related field. Experience with CRM systems, data analytics tools, and knowledge of relevant consumer protection regulations is highly valued. Excellent interpersonal skills, problem-solving abilities, and strong written and verbal communication help you stand out in this role. These competencies are essential for effectively managing consumer inquiries, safeguarding brand reputation, and ensuring regulatory compliance.

What does a Consumer Affairs Manager do?

A Consumer Affairs Manager is responsible for managing a company's relationship with its customers, handling complaints, ensuring customer satisfaction, and maintaining the organization's public image. They develop policies and procedures to address consumer concerns, oversee a team that responds to inquiries, and often work closely with product, legal, and marketing departments to resolve issues effectively. Their role is crucial in building trust and maintaining positive brand reputation through transparent and responsive communication with consumers.
What cities are hiring for Consumer Affairs Manager jobs? Cities with the most Consumer Affairs Manager job openings:
What are the most commonly searched types of Consumer Affairs jobs? The most popular types of Consumer Affairs jobs are:
What states have the most Consumer Affairs Manager jobs? States with the most job openings for Consumer Affairs Manager jobs include:
Consumer Affairs Manager jobs near you
Scientific Affairs/ Food Nutrition Manager - White Plains, NY 10605

Scientific Affairs/ Food Nutrition Manager - White Plains, NY 10605

ALOIS LLC

White Plains, NY • On-site

$34 - $36/hr

Contractor

Re-posted 10 days ago

Job description

Job Details:

Position: Scientific Affairs Manager

Duration: 06+ months Contract (Possibility of extension)

Location: White Plains, NY 10605

Schedule: Hybrid; 2 days onsite in White Plains

Job Description:

  • This position will mainly be responsible for leading the development of scientific health and nutrition dossiers and outreach efforts to healthcare professionals for our U.S. businesses. 

The scope of this position includes:

  • Develop scientific health and nutrition dossiers to substantiate consumer messaging and product claims.
  • Manage nutrition messages and communications tools and events aimed at Key Opinion Leaders (KOLs) and Health Care Professionals (HCPs).
  • Develop category and branded collateral materials targeting HCPs.
  • Build Category, Brand and credibility through Health, Medical and Nutrition stakeholders’ outreach (e.g., Pediatrics, Primary Care, Registered Dietitians).
  • Participate and manage client’s presence at key science, nutrition and medical conferences, including exhibit attendance; interact with HCPs and communicate brand messages.
  • Manage relationships with nutrition agencies and freelancers, as necessary.

The ideal candidate will have:

  • Bachelor of Science (BS) - minimum requirement.
  • Master's in Science (MS) and/ or a degree in Nutrition preferable.
  • Registered Dietitian (RD) preferable.
  • Excellent oral and written communication skills.
  • Strong project management skills - especially organizational and follow-up skills.
  • Detail-oriented.
  • Experience with developing nutrition communication tools (desirable but not essential).