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Consumer Access Specialist Jobs (NOW HIRING)

bhs

Patient Access Specialist- Full Time

Tifton, GA · On-site

$14.25 - $19/hr

The Patient Access Specialist works with consumers throughout the pre-access process to include ... In addition, the Pre Service Coordinator is responsible for informing the consumer of referral ...

Northernlakescmh

Crisis/Access Specialist

Cadillac, MI · On-site

$71K - $81K/yr

Category Access/Crisis Description CRISIS/ACCESS SPECIALIST - CADILLAC Primary duties of this ... Provide new consumer initial orientation to CMH services including Person Centered Planning process.

Northwestern Medicine

Patient Access Specialist

Geneva, IL · On-site

$16.75 - $22.50/hr

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the ... Exceeds all consumer requests and alerts management of issues or concerns that require escalation.

Northwestern Medicine

Patient Access Specialist

Chicago, IL

$17.75 - $23.75/hr

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the ... Exceeds all consumer requests and alerts management of issues or concerns that require escalation.

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Consumer Access Specialist information

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$25.5K

$77.6K

$112.5K

How much do consumer access specialist jobs pay per year?

As of Sep 8, 2026, the average yearly pay for consumer access specialist in the United States is $77,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a consumer access specialist?

Consumer Access Specialists are professionals who assist patients and customers in navigating healthcare systems, primarily at hospitals and clinics. They handle tasks such as patient registration, insurance verification, appointment scheduling, and providing information about services. Their role ensures that the intake process is smooth, efficient, and patient-friendly. By managing administrative procedures and helping patients understand their options, they play a key part in improving the overall healthcare experience.

What are the typical daily responsibilities of a consumer access specialist, and how do they interact with other departments?

A Consumer Access Specialist is primarily responsible for facilitating patient access to healthcare services by handling scheduling, registration, insurance verification, and patient inquiries. On a daily basis, they interact closely with patients, physicians, and insurance providers to ensure accurate and efficient processing of appointments and authorizations. Collaboration with billing, clinical, and administrative teams is frequent, as seamless communication is essential to minimize delays and enhance patient satisfaction. This role requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a consumer access specialist, and why are they important?

To excel as a Consumer Access Specialist, you need strong customer service skills, knowledge of healthcare registration processes, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is important. Excellent communication, attention to detail, and problem-solving abilities help create positive patient experiences and handle sensitive information. These competencies are critical for ensuring accurate patient access, efficient workflows, and high patient satisfaction in healthcare facilities.

What cities are hiring for Consumer Access Specialist jobs?

Cities with the most Consumer Access Specialist job openings:

What states have the most Consumer Access Specialist jobs?

States with the most job openings for Consumer Access Specialist jobs include:

What job categories do people searching Consumer Access Specialist jobs look for?

The top searched job categories for Consumer Access Specialist jobs are:

Consumer Access Specialist jobs near you
Infographic showing various Consumer Access Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,566 per year, or $37.3 per hour.

Patient Access Specialist- Full Time

bhs

Tifton, GA • On-site

$14.25 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Legacy Behavioral Health is hiring individuals with a passion for making a difference in their community! We are seeking a Patient Access Specialist to work in the Tift Mental Health Center. The Patient Access Specialist works with consumers throughout the pre-access process to include: scheduling according to specified appointment protocols, pre-registration of new and established consumers, insurance and eligibility verification of all consumers to include updating registration information on established patients.  In addition, the Pre Service Coordinator is responsible for informing the consumer of referral authorization requirements, co-pays, and/or deductibles due, and assisting in securing payment arrangements.  These tasks will be performed with accuracy and in conjunction with required procedures and work processes to expedite payment for services and avoid authorization penalties.  This role will also include answering and directing calls, working through referrals, running eligibility checks/compliance, and the completion of questionnaires for Medicare, Medicaid, Insurance and Self Pay consumers.

Benefits:

  • Health Insurance- We offer top-quality and affordable State of Georgia insurance benefits to all full-time employees. We have several options are available with Blue Cross Blue Shield and United Healthcare
  • Flexible Benefits- We offer Group Term Life, Dependent Life, Accidental Death, Short, and Long Term Disability, Dental, Vision, Legal Insurance, Long Term Care, Medical/Dependent Care Spending Accounts, and Specified Critical Illness insurance
  • Competitive pay- We offer competitive compensation that is regularly compared to the market and factor in comparable work experience and education
  • 24 days of paid leave in your first year
  • Retirement- 401K and 457B. Automatic 2% employer contribution to your 401(K), plus a 3% match after one year.
  • Employee Assistance Program- We offer EAP services to all full-time and part-time employees. EAP services include legal assistance, financial consultations, access to work-life specialists, and up to 4 counseling sessions

This position requires:

  • A high school diploma or GED.
  • Requires basic computer skill. 
  • Ability to analyze data for improvement opportunities.
  • Utilizes discretion in handling the organization’s confidential information and consumer-protected information.
  • Excellent interpersonal, verbal and written communication skills, and teambuilding.
  • A valid GA driver’s license is required.

Who we are:

Legacy Behavioral Health provides support within 10 counties in South GA, Ben-Hill, Berrien, Brooks, Cook, Echols, Irwin, Lanier, Lowndes, Tift and Turner County. Legacy Behavioral Health Services believes that through individualized care, quality of care and support, your life could be transformed.

Working Conditions:

Physical Demands: Sit, walk, and stand:  may spend up to twenty-five percent of working time standing/walking.  Lift, carry, push, pull:  generally not more than ten pounds of force is needed to lift, carry push, or pull objects.  Bend, stoop, and kneel:  occasional bending and kneeling may be required in troubleshooting equipment/assisting clients.  Manual dexterity/wrist and hand repetitions:  good manual and finger dexterity is needed; up to seventy-five percent of working time may be spent using a computer keyboard.  Vision, hearing, speaking:  must have good visual acuity and depth perception to operate the computer system; speaking and hearing are essential to the communication needs of the position.

Environmental Conditions: Moving mechanical parts are found in the work environment. Work is performed in a well-lighted, temperature-controlled, And humidity-controlled environment.


May be requested on occasion to travel to another work site.  Must be able to make arrangements to attend these as required.

ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION

Position opened to:

ALL QUALIFIED APPLICANTS

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