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Constituent Services Director Jobs (NOW HIRING)

NorthEastern

Administrative Specialist

Boston, MA

$50K - $68K/yr

Primary Point of Contact & Constituent Services * The Department Administrative Specialist is the ... directing them to appropriate resources for registration, petitions, co-op, research opportunities ...

Stockton Unified School District

AVID TUTOR

Stockton, CA · On-site

$16.90/hr

Joanne Castillo Constituent Services Director, Title Ix Coordinator (209) 933-7037 X2195 • Jmcastillo@Stocktonusd.Net Dr. Dwight Rogers Director Of Equity, Diversity & Family Engagement, Equity ...

California State Senate

District Office Intern

Carlsbad, CA · On-site

$15.50 - $20.75/hr

... Director, the ideal candidate will be able to work in a fast-paced, professional environment and assist with constituent services as needed. POSITION QUALIFICATIONS: Strong oral and written ...

JCCGCI

Program Assistant, IPS

Brooklyn, NY · On-site

$27 - $30/hr

... Placement Services program director and facility staff at five NYC sites (Brooklyn, Bronx ... constituent services. * Highly organized and great time management skills. Solutions oriented.

JCCGCI

Program Assistant, IPS

Brooklyn, NY · On-site

$27/hr

... Placement Services program director and facility staff at five NYC sites (Brooklyn, Bronx ... constituent services. * Highly organized and great time management skills. Solutions oriented.

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Constituent Services Director information

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$43.5K

$127.5K

$239K

How much do constituent services director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for constituent services director in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Constituent Services Director?

To thrive as a Constituent Services Director, you need experience in public administration, strong problem-solving abilities, and a deep understanding of government processes, often supported by a bachelor's degree in political science or a related field. Familiarity with case management systems, CRM software, and office productivity tools is typically required. Outstanding interpersonal skills, diplomacy, and the ability to remain calm under pressure help build trust with constituents and stakeholders. These skills ensure effective resolution of constituent concerns and foster positive relationships between the public and government offices.

What is the difference between Constituent Services Director vs Community Outreach Coordinator?

AspectConstituent Services DirectorCommunity Outreach Coordinator
CredentialsBachelor's degree; experience in public service or client relationsBachelor's degree; experience in community engagement or outreach
Work EnvironmentOffice-based, overseeing constituent relations and service programsCommunity settings, events, and outreach activities
Employer & IndustryGovernment agencies, nonprofits, political officesNonprofits, community organizations, government agencies

The Constituent Services Director focuses on managing and improving services for constituents within government or organizations, ensuring their needs are addressed efficiently. In contrast, the Community Outreach Coordinator primarily engages with the community through events and outreach efforts to promote programs and build relationships. Both roles require strong communication skills and a background in public service, but they differ in scope and daily activities.

What are some common challenges a Constituent Services Director faces when managing high volumes of inquiries and requests?

As a Constituent Services Director, one of the main challenges is efficiently handling a large volume of constituent inquiries while ensuring timely and personalized responses. Balancing urgent requests, such as casework for government benefits or crisis situations, with routine communications requires strong organizational and delegation skills. Additionally, coordinating with legislative staff, government agencies, and community organizations demands clear communication and the ability to prioritize competing needs. Utilizing case management systems and fostering a collaborative team environment can help address these challenges effectively.

What does a Constituent Services Director do?

A Constituent Services Director is responsible for managing and addressing the concerns, requests, and needs of constituents—people represented by an elected official or government office. They oversee a team that handles inquiries, assists with casework, and ensures that constituents receive timely and effective responses. Their role is vital in building trust and maintaining positive relationships between the public and the office they serve. They often coordinate outreach efforts, resolve issues with government agencies on behalf of constituents, and ensure that the office stays informed about community needs.
More about Constituent Services Director jobs
What cities are hiring for Constituent Services Director jobs? Cities with the most Constituent Services Director job openings:
What are the most commonly searched types of Constituent Services jobs? The most popular types of Constituent Services jobs are:
What states have the most Constituent Services Director jobs? States with the most job openings for Constituent Services Director jobs include:
What job categories do people searching Constituent Services Director jobs look for? The top searched job categories for Constituent Services Director jobs are:
Constituent Services Director jobs near you
Infographic showing various Constituent Services Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Coach-Basketball Freshman Boys Assistant Coach #558 Franklin High School OPEN UNTIL FILLED

Stockton Unified School District

Stockton, CA • On-site

$2.7K - $4.5K/day

Part-time

Re-posted 27 days ago

Stockton Unified School District rating

6.7

Company rating: 6.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

339th of 628 rated elementary and secondary schools

Job description

About the Employer
Stockton Unified School District (SUSD) began providing services to students in 1852 and is located in the heart of California's Central Valley near the banks of the San Joaquin River. SUSD is the 17th largest school district in California, whereby 38,000 PK-12th grade students come to us to experience an academic journey that leads to high school graduation and success in college, careers, and as actively-engaged community members. The District also serves a number of adults through our Stockton School For Adults. SUSD is made up of thirty-seven Head Start classes, fifty-three state preschool classes, three First 5 preschool classes, forty-one K-8 schools, four comprehensive high schools, three small high schools, an alternative high school, a special education school, a school for adults, and five dependent charter schools. Our district mission is to graduate every single youth college, career, and community ready. Stockton Unified School District is dedicated to providing high-quality first instruction, rigorous curriculum, and supporting academic achievement and social-emotional development supported by Multi-Tiered System of Supports (MTSS). The District's work is guided by three focal goals:
• Every child by the end of third grade will read and comprehend at the proficient level.
• Every child will have access to high quality, rigorous first instruction.
• Every child, by the end of 12th grade, will graduate and be college, career, and community ready.
Requirements / Qualifications
Comments and Other Information
Stockton Unified School District prohibits discrimination, intimidation, harassment (including sexual harassment), and bullying based on a person's actual or perceived ancestry, color, disability, gender, gender identity, gender expression, immigration status, nationality, race or ethnicity, ethnic group identification, age, religion, marital status, pregnancy, parental status, sex, sexual orientation; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics.
El Distrito Escolar Unificado de Stockton prohíbe discriminación, acoso (incluyendo acoso sexual), atormentar o coercionar, e intimidación incluyendo: la discriminación contra un individuo o grupo por motivos de raza, color, ascendencia, nacionalidad, origen nacional, estado migratorio, identificación de grupo étnico, etnicidad, edad, religión, estado civil, embarazo, estado parental, discapacidad física o mental, sexo, orientación sexual, género, identidad de género, expresión de género o información genética; una percepción de una o más de tales características; o asociación con una persona o grupo, con una o más de estas características reales o percibidas.
For inquiries regarding our non-discrimination policies, please refer to the following contacts. Kindly refrain from contacting these individuals regarding the application process.
Para consultas sobre nuestras pólizas de no discriminación, consulte los siguientes contactos. Por favor, absténgase de comunicarse con estas personas con respecto al proceso de solicitud.
Joanne Castillo
Constituent Services Director, Title Ix Coordinator
(209) 933-7037 X2195 • Jmcastillo@Stocktonusd.Net
Dr. Dwight Rogers
Director Of Equity, Diversity & Family Engagement, Equity Compliance Officer
(209) 933-7022 X1387 • Dwightrogers@Stocktonusd.Net
Coordinator, Training Compliance
(209) 933-7040 X2330
Jennifer Robles
School Counselor Program Specialist, Section 504 Coordinator
(209) 933-7130 X2617 • Jrobles@Stocktonusd.Net

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