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Constituent Service Representative Jobs (NOW HIRING)

Moore DM Group

Customer Service Representative

Frederick, MD · On-site

$16 - $21.50/hr

Description Moore is a data-driven constituent experience management (CXM) company achieving ... We're currently seeking a dependable and customer-focused Customer Service Representative to join ...

Moore

Customer Service Representative

Frederick, MD · On-site

$15 - $20.25/hr

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... We're currently seeking a dependable and customer-focused Customer Service Representative to join ...

CAS

Senior Customer Service Representative

Columbus, OH · On-site

$24 - $25.50/hr

Senior Customer Service Representative With a global community of more than 260,000 individuals ... constituent refunds, and reconciliation of all batches. In addition, this team serves as subject ...

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How much do constituent service representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for constituent service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are Constituent Service Representatives?

Constituent Service Representatives are professionals who work for elected officials or government offices to assist constituents—members of the public—with their concerns, requests, or problems related to government services. They act as a bridge between the public and government agencies, helping to resolve issues such as social security, immigration, veterans’ benefits, and more. Their role often involves answering inquiries, providing information, and advocating on behalf of constituents to ensure their needs are addressed. Constituent Service Representatives play a key role in maintaining positive relationships between the community and the government.

What are the key skills and qualifications needed to thrive as a Constituent Service Representative, and why are they important?

To thrive as a Constituent Service Representative, you need strong interpersonal communication skills, problem-solving abilities, and a background in public administration or a related field. Familiarity with case management systems, CRM software, and government databases is commonly required. Exceptional listening skills, patience, and professionalism help you build trust and effectively address constituent concerns. These competencies ensure timely, effective responses to public inquiries and contribute to positive relationships between elected officials and their communities.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain executive positions like CEOs, CFOs, and investment bankers often reach or exceed this level, especially with bonuses and stock options. These roles typically require advanced skills, extensive experience, and often involve high levels of responsibility and long hours.

What does a constituent services representative do?

A constituent services representative assists members of the public by addressing their concerns, providing information, and connecting them with relevant resources or government agencies. They often communicate via phone, email, or in person and need strong communication and problem-solving skills. The role typically involves maintaining records and understanding applicable policies or procedures.

What jobs pay 4000 a week without a degree?

A Constituent Service Representative typically does not earn $4,000 weekly without a degree, as this role usually offers moderate pay. High-paying jobs that can reach this level without a degree include sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience, often requiring specialized training or certifications. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.

What are some common challenges faced by Constituent Service Representatives, and how are they addressed?

Constituent Service Representatives often face the challenge of managing high volumes of inquiries and requests from community members, many of whom may be experiencing urgent or sensitive issues. Balancing empathy and professionalism while providing timely and accurate information is essential. These challenges are typically addressed through strong organizational skills, effective use of case management software, and regular team meetings to share best practices and coordinate responses. Ongoing training and support from supervisors also help representatives stay updated on policies and resources.

Which jobs pay 50 an hour in the USA?

A Constituent Service Representative typically earns less than $50 an hour, but some specialized roles in government or nonprofit sectors may reach or exceed this rate with experience. Higher-paying positions often require advanced skills, certifications, or supervisory responsibilities. Generally, jobs in healthcare, technology, or management tend to pay $50 or more per hour.
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What cities are hiring for Constituent Service Representative jobs? Cities with the most Constituent Service Representative job openings:
What states have the most Constituent Service Representative jobs? States with the most job openings for Constituent Service Representative jobs include:
What job categories do people searching Constituent Service Representative jobs look for? The top searched job categories for Constituent Service Representative jobs are:
Constituent Service Representative jobs near you
Infographic showing various Constituent Service Representative job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Intake Specialist (PT)

New York City | Constituent Services & Community Programs

Manhattan, NY • On-site

$19.50 - $26.25/hr

Other

Posted 24 days ago

Key responsibilities

  • Conduct in person intake during walk-in hours.

  • Receive and respond to telephone, email, and written complaints to the Public Advocate's office.

  • Maintain up-to-date and accurate casework records in the database.

Job description

Intake Specialist (PT)

Part-time

Location: Manhattan

No exam required

Department: Support Staff

$23,243.00 – $23,243.00

Job Description

The Public Advocate, an independently elected public official, serves as a direct link between city government and residents, acting as a "watchdog" for New Yorkers. The Public Advocate is a non-voting member of the New York City Council, an ex officio member of all Council committees and introduces and co-sponsors legislation. The Public Advocate serves on various City committees and appoints members to several boards and commissions. The Office of the New York City Public Advocate reviews and investigates residents' complaints about City services and administrative actions, assists people having difficulty receiving City services, assesses whether City agencies are responsive to the public, and recommends legislative or policy proposals to address identified service deficiencies. The Public Advocate's Constituent Services Department assists with complaints or inquiries involving government-related services and regulations. The Constituent Services Department provides information and referrals and works closely with New York City agencies to find solutions to help resolve the situation. As an Intake Specialist the responsibilities are but not limited to:

  • Conducting in person intake during walk-in hours
  • Receiving and responding to telephone, email and written complaints to the Public Advocate's office
  • Monitoring and responding to hotline voicemail messages
  • Obtaining sufficient personal data from the constituent to ensure that Associates are able to contact them in the future by telephone, email, and/or mail
  • Maintaining up-to-date and accurate casework records in our database
  • Conducting follow up as needed
Minimum Qualifications

-Excellent written and communication skills

-Excellent interpersonal skills with the ability to manage sensitive situations with discretion, professionalism, and diplomacy

-Strong attention to detail

-Proficient in Google Workspace or related

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.

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