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Constituent Service Representative Jobs (NOW HIRING)

Moore

Customer Service Representative

Frederick, MD

$15 - $20.25/hr

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... We're currently seeking a dependable and customer-focused Customer Service Representative to join ...

MassHousing

Legislative Affairs Manager

Boston, MA

$15K/yr

... constituent services activities. Serving as a critical liaison between the Agency, elected ... Represent the Agency at the Massachusetts State House and legislative events Monitor legislative ...

Travis County

Administrative Associate

Austin, TX · On-site

$57K/yr

... performs constituent services. Serves as an advisor to Elected Official or Department Head ... May represent the department head or Elected Official on various committees and at meetings. May ...

CVS Health

Meritain Client Service Director

Atlanta, GA · On-site

$68K - $158K/yr

... to deliver excellent constituent service. * Continually looks for opportunities to increase ... represents the base hourly rate or base annual full-time salary for all positions in the job grade ...

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How much do constituent service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for constituent service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are Constituent Service Representatives?

Constituent Service Representatives are professionals who work for elected officials or government offices to assist constituents—members of the public—with their concerns, requests, or problems related to government services. They act as a bridge between the public and government agencies, helping to resolve issues such as social security, immigration, veterans’ benefits, and more. Their role often involves answering inquiries, providing information, and advocating on behalf of constituents to ensure their needs are addressed. Constituent Service Representatives play a key role in maintaining positive relationships between the community and the government.

What are the key skills and qualifications needed to thrive as a Constituent Service Representative, and why are they important?

To thrive as a Constituent Service Representative, you need strong interpersonal communication skills, problem-solving abilities, and a background in public administration or a related field. Familiarity with case management systems, CRM software, and government databases is commonly required. Exceptional listening skills, patience, and professionalism help you build trust and effectively address constituent concerns. These competencies ensure timely, effective responses to public inquiries and contribute to positive relationships between elected officials and their communities.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain executive positions like CEOs, CFOs, and investment bankers often reach or exceed this level, especially with bonuses and stock options. These roles typically require advanced skills, extensive experience, and often involve high levels of responsibility and long hours.

What does a constituent services representative do?

A constituent services representative assists members of the public by addressing their concerns, providing information, and connecting them with relevant resources or government agencies. They often communicate via phone, email, or in person and need strong communication and problem-solving skills. The role typically involves maintaining records and understanding applicable policies or procedures.

What jobs pay 4000 a week without a degree?

A Constituent Service Representative typically does not earn $4,000 weekly without a degree, as this role usually offers moderate pay. High-paying jobs that can reach this level without a degree include sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience, often requiring specialized training or certifications. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.

What are some common challenges faced by Constituent Service Representatives, and how are they addressed?

Constituent Service Representatives often face the challenge of managing high volumes of inquiries and requests from community members, many of whom may be experiencing urgent or sensitive issues. Balancing empathy and professionalism while providing timely and accurate information is essential. These challenges are typically addressed through strong organizational skills, effective use of case management software, and regular team meetings to share best practices and coordinate responses. Ongoing training and support from supervisors also help representatives stay updated on policies and resources.

Which jobs pay 50 an hour in the USA?

A Constituent Service Representative typically earns less than $50 an hour, but some specialized roles in government or nonprofit sectors may reach or exceed this rate with experience. Higher-paying positions often require advanced skills, certifications, or supervisory responsibilities. Generally, jobs in healthcare, technology, or management tend to pay $50 or more per hour.
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What cities are hiring for Constituent Service Representative jobs? Cities with the most Constituent Service Representative job openings:
What states have the most Constituent Service Representative jobs? States with the most job openings for Constituent Service Representative jobs include:
What job categories do people searching Constituent Service Representative jobs look for? The top searched job categories for Constituent Service Representative jobs are:
Constituent Service Representative jobs near you
Infographic showing various Constituent Service Representative job openings in the United States as of July 2026, with employment types broken down into 52% Full Time, 4% Part Time, 1% Temporary, 41% Nights, and 2% Summer. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Constituent Services Advisor, Part-Time

Constituent Services Advisor, Part-Time

Pennsylvania House Democratic Caucus

Pottstown, PA • On-site

$19.01/hr

Part-time

Life, Retirement

Posted 7 days ago

Job description

Salary: $19.01 Hourly
Location : Chester County PA, PA
Job Type: Part-Time
Job Number: 00817
Department: District Office 026 - Rep. Paul Friel
Opening Date: 07/15/2026
Closing Date: 7/31/2026 4:00 PM Eastern
Description
Assists Member in the District Office by providing a variety of administrative and governmental services for constituents.
This position is 100% onsite and is not eligible for Telework.
Essential Duties & Responsibilities
  • Monitor and respond to Constituent inquires through a variety of mediums from in-person arrival, telephone and email to social media platforms. Response may require a request to call in to the district to further assist in determining the nature of the need and the relevant staff member to provide further assistance.
  • Process PennDOT, property tax, rent-rebate, PACE, birth/death certificates, nursing licenses, fishing and boating forms, and other constituent-related materials. Track Penn DOT work via PennDOT Tracking System.
  • Receive, sort, and route mail; maintain and direct publications. Answer constituent mail, process mailings and prepare written correspondence on behalf of Member. Research, prepare appropriate and thoughtful written responses to constituent inquiries that reflect the Member's wishes, position, or legislative record on various public policy issues. Prepare citations and fax them to the Legislative Reference Bureau for processing. Maintain a constituent contact database and spreadsheet files as required by Member.
  • Cultivate and maintain relationships with local businesses and government officials. Coordinate and attend activities for constituent groups.? Represent the Member at events in the district when the Member is unavailable.
  • Perform clerical duties as needed, such as typing, faxing, filing, photocopying, collating, and bulk mailing preparation. Order, receive, and maintain office supplies. Manage Member's calendar/scheduling in conjunction with Harrisburg office. Review and pay monthly legislative bills, maintain checking account, and process expense vouchers for expense reimbursement. Interact with Harrisburg office staff; coordinating workload accordingly.
  • Performs any other legislative work-related duties as assigned

Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); plus a certificate/degree in office/clerical skills from a college or business/technical school; or one year related experience; or equivalent combination of education and experience.
COMPUTER SKILLS
Ability to complete tasks in MS Office Suite (Word, Excel, Access, Outlook, PowerPoint), Legislative Data Processing Center, and Indigov (constituent tracking system) software applications on a desktop computer system. Prior knowledge of Indigov or the Legislative Data Processing Center system is not required.
LANGUAGE SKILLS
Ability to read, analyze, interpret and compose general business correspondence. Ability to effectively present information and respond to questions from superiors, constituents, and the general public. Ability to effectively communicate with the public. Ability to converse fluently in a secondary language is a plus.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to get along with others and work effectively as a team player; ability to concentrate for extended periods of time.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Part-time employees are eligible for:
  • Paid Holidays
  • Paid Annual, Personal and Sick Leave
  • State Employee Assistance Program (SEAP)
  • Pension/Retirement Plan offered through State Employee Retirement System (SERS)
  • Group Life Insurance
  • Sick Parental and Family Care Absence (SPFCA) (if eligible)

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The approved hourly rate for this 15 hour per week position is $19.01. Does this meet your salary expectations?
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