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Connectwise Jobs in California (NOW HIRING)

ModernIT

Customer Success Manager (MSP)

La Verne, CA · On-site

$60K - $115K/yr

As a platform-centric MSP partnered with Microsoft and ConnectWise, we serve a global client base with a distributed team. Why This Role Exists Strategy only creates value when it's prepared ...

The Rockridge Group

Helpdesk Technician (L2)

Chico, CA

$20.25 - $27.50/hr

ConnectWise * Dell Server Architecture * RMM agent deployment/understanding * SonicWall Firewalls * Basic Wireless Networks * Ubiquiti/Unifi * TCP/IP protocols and how they work * LAN/WAN ...

The Rockridge Group

Systems Engineer II

Stockton, CA · On-site

Document all work performed as tickets and time entries in our ConnectWise Manage PSA * Field Service Support- Troubleshooting and ongoing hardware support (reliable transportation is required)

Red Cup IT, Inc.

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Familiarity with RMM and PSA platforms used in MSPs (e.g., ConnectWise, Autotask, Nable, Datto, etc.). * Strong troubleshooting skills across servers, networks, and endpoints in heterogeneous ...

Red Cup IT Inc

Senior MSP Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

Familiarity with RMM and PSA platforms used in MSPs (e.g., ConnectWise, Autotask, N-able, Datto, etc.). * Strong troubleshooting skills across servers, networks, and endpoints in heterogeneous ...

Lawgistics Inc

Proactive Services Manager

Carlsbad, CA · On-site

$125K - $155K/yr

ConnectWise or similar PSA/RMM experience preferred * You lead by example -- your team respects you because you've earned it Location Requirement This role is based out of our Carlsbad, CA ...

Lawgistics Inc

Proactive Services Manager

Carlsbad, CA · On-site

$125K - $155K/yr

ConnectWise or similar PSA/RMM experience preferred * You lead by example -- your team respects you because you've earned it Location Requirement This role is based out of our Carlsbad, CA ...

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How much do connectwise jobs pay per year?

As of Sep 3, 2026, the average yearly pay for connectwise in California is $55,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $58,700.00 per year, depending on experience, location, and employer.

What is a ConnectWise?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What does a ConnectWise administrator do?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What are the key skills and qualifications needed for a ConnectWise position?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees generally cite a collaborative environment, opportunities for skill development, and a focus on innovation, though experiences can vary by position and location.

Is ConnectWise difficult to learn?

ConnectWise is a platform used by IT professionals, and learning it involves understanding its tools for remote management, ticketing, and automation. The difficulty depends on prior experience with similar software and technical skills, but training resources and certifications are available to facilitate learning. It generally requires some technical background but can be mastered with dedicated effort.

What can you do with Connectwise?

ConnectWise is a platform used by IT service providers and managed service providers to automate business operations, manage client relationships, and streamline service delivery. It offers tools for ticketing, remote monitoring, billing, and project management, often integrated with other IT management tools. Users typically require technical knowledge and may pursue certifications to maximize its capabilities.

What are the most commonly searched types of Connectwise jobs in California?

The most popular types of Connectwise jobs in California are:

What are popular job titles related to Connectwise jobs in California?

For Connectwise jobs in California, the most frequently searched job titles are:

What job categories do people searching Connectwise jobs in California look for?

The top searched job categories for Connectwise jobs in California are:

What cities in California are hiring for Connectwise jobs?

Cities in California with the most Connectwise job openings:

Connectwise jobs near you
Infographic showing various Connectwise job openings in California as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $55,980 per year, or $26.9 per hour.

Customer Success Manager (MSP)

ModernIT

La Verne, CA • On-site

$60K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

  • Location: Expected to be in the La Verne office 3-4 days per week.
  • Department: Business Alignment
  • Type: Full-time

About Modern IT
Modern IT is a new kind of MSP - more intentional, more informed, more inspired. We put services over servers, training and trust over technology, and heartbeats over hardware, building IT ecosystems that foster calm, spur confidence, and move people forward. As a platform-centric MSP partnered with Microsoft and ConnectWise, we serve a global client base with a distributed team.
Why This Role Exists
Strategy only creates value when it's prepared, documented, tracked, and executed with precision. As our client base grows, our vCIOs can't personally hold every cadence, follow-up, and commitment in their heads. You make sure they don't have to - operationalizing Modern IT's strategic client engagement so every client gets a consistent, data-driven experience and our vCIOs stay focused on strategy.
You are accountable for ensuring every client's strategic engagement is scheduled, prepared, documented, tracked, and executed on cadence - with zero dropped commitments.
What You'll Own
  • QBR cadence: Keep 100% of clients scheduled within their engagement windows on a master QBR calendar.
  • vCIO ticket queue: Triage the ticket queue daily, control aging, and make sure every commitment is captured within one business day.
  • QBR prep & deliverables: Build standardized decks and keep roadmaps and budgets current and on time.
  • Quick quotes: Turn standard and renewal needs into same-day quotes to Procurement; route larger Projects to the architect with a clean handoff.
  • Client health & reporting: Deliver the monthly Client Health Dashboard and weekly KPIs on time, flagging risks to the vCIO.
  • Communications glue: Maintain client and internal follow-ups -closing the loop, and support smooth new-client onboarding.
What Success Looks Like
  • 100% of clients stay scheduled within their engagement windows.
  • QBR decks, roadmaps, and budgets land on time, every time.
  • Zero lost or undocumented strategic commitments.
  • Quick quotes go out same-day; the monthly health dashboard is never late.
Who Thrives Here
  • An operator at heart who takes pride in a tight cadence and a clean queue.
  • A builder who has stood up or standardized a process - and wants to do it again.
  • Detail-oriented and process-driven, with strong executive-level documentation skills.
  • Calm managing many clients, deadlines, and commitments at once.
  • High ownership: an undocumented commitment feels like a personal miss.

This role is probably NOT for you if...
• You'd rather do deep, heads-down technical work than run coordination and cadence.
• You want to do the strategy yourself rather than operationalizing the vCIO's.
• You're uncomfortable chasing down people and owning follow-through to completion.
• You need someone else to keep you organized.
Requirements
Must have
  • 4+ years in an MSP environment or equivalent experience in a relevant field.
  • Customer-service and client-management experience.
  • Strong organizational, communication, and deadline-management skills, with concise executive-level documentation.
  • Strong Excel and PowerPoint proficiency.
  • A founding gate: you can show a cadence, queue, or reporting process you personally built or standardized and ran reliably - not just operated.
  • On-call expectation: the employee is expected to be on a weekend on-call rotation to attend to client emergency incidents over weekends. This responsibility will be rotated across all local/hybrid employees.

Nice to have
  • A bachelor's degree; experience supporting account strategy or vCIO teams.
  • Experience coordinating procurement, vendor quoting, or renewals.
  • Business acumen including familiarity with P&L, ROI, and TCO.

Tools you'll use
The ConnectWise platform (PSA, RMM, CPQ, and more); IT Glue and SharePoint; Microsoft 365 with strong Excel and PowerPoint; Microsoft 365 Copilot and Copilot Studio.
How You'll Use AI
Modern IT is an AI-first company, and this is an AI-first role. You'll use Microsoft 365 Copilot extensively to prepare strategic deliverables faster and more consistently - drafting TBR decks, summarizing benchmarking and service data, and turning notes into clean, tracked action items - and you'll build agents and automations in Copilot Studio to take repetitive work out of the cadence. You validate every output for accuracy before it reaches a vCIO or client.
Benefits
Estimated Market Salary Range: $60,000 - 115,000 annually, with flexibility based on experience and overall qualifications. Final compensation will align with skills, market data, and internal guidelines
Modern IT offers a comprehensive benefits package designed to support employee wellbeing, financial security, and work-life balance. Full-time employees are eligible for the following benefits:
Health & Insurance Benefits
  • Medical insurance (HMO, PPO, Nationwide, and High-Deductible Plan options)
  • Coverage effective Day 1
  • Modern IT contributes toward employee and dependent premiums
  • Basic Life and AD&D insurance (up to $50,000 provided by Modern IT)
  • Optional supplemental Life and AD&D insurance (employee, spouse/domestic partner, children)
  • Long-Term Disability insurance (employer-sponsored; effective after 3 months)
    • 60% of earnings up to $10,000/month
  • Optional Dental and Vision insurance (effective Day 1 if elected)

Health & Wellness Programs
  • Medical Flexible Spending Account (FSA)
  • Health Savings Account (HSA) for HDHP participants
  • Health Advocacy Program (24/7 support for claims, billing, scheduling, coordination)
  • Employee Assistance Program (confidential counseling and resources)

Additional Voluntary Benefits
  • Critical Illness, Accident, and Disability coverage
  • Perks at Work (discounts on travel, electronics, home goods, etc.)
  • Adoption Assistance Program (up to $1,500 reimbursement)
  • Commuter Benefits Program (pre-tax transit/parking)

Time Off & Holidays
  • 80 hours of PTO per anniversary year (for new full-time employees)
  • 6 paid sick days per anniversary year
  • 7 paid company holidays
  • Up to 2 floating holidays per calendar year

Retirement
  • 401(k) plan with employer match
  • Eligibility begins the first day of the month following 3 months of employment

Ready to Build Something That Matters?
If you are a senior technical leader who takes ownership, challenges the status quo, and wants to help reinvent IT for the AI era, we would love to talk.
This role is for someone who wants to build, improve, and create real impact - not just execute tickets.

Apply