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Conn'S Customer Service Jobs (NOW HIRING)

Conn Selmer, Inc

Quality Manager

Elkhart, IN · On-site

At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality ... Lead problem solving process to address customer complaints, internal process yield improvements ...

Conn Selmer, Inc

Quality Manager

Elkhart, IN

Description At Conn Selmer, we're passionate about music and dedicated to producing the highest ... Lead problem solving process to address customer complaints, internal process yield improvements ...

CONN-SELMER INC

Quality Manager

Elkhart, IN · On-site

At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality ... Lead problem solving process to address customer complaints, internal process yield improvements ...

L&S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Description Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this ...

Jj

Director, US Customer Service

West Chester, PA · On-site

S. Customer Service strategy, aligning service operations with business priorities, growthobjectives, and customer expectations. * Provide direct leadership to managers and senior leaders, fostering ...

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How much do conn's customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for conn's customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Conn's Customer Service Representative, and why are they important?

To thrive as a Conn's Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and company-specific databases is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries or concerns. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting the company's reputation and growth.

What are some common challenges faced by Conn's Customer Service representatives and how are they supported in overcoming them?

Conn's Customer Service representatives often handle a high volume of inquiries, including product issues, billing questions, and delivery concerns, which can be challenging during peak periods. To support them, Conn's provides comprehensive training, access to knowledge bases, and ongoing coaching from supervisors. Team members also benefit from collaborative problem-solving, where they can escalate complex issues or seek advice from more experienced colleagues. This structure helps representatives deliver consistent, high-quality service while managing stress and workload effectively.

What is the difference between Conn'S Customer Service vs Conn'S Sales Associate?

AspectConn'S Customer ServiceConn'S Sales Associate
Primary RoleAssist customers with inquiries, returns, and supportEngage customers, promote products, and close sales
Required SkillsCustomer communication, problem-solving, product knowledgeSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer service counters, call centersRetail floor, showroom
CertificationsNone typically requiredNone typically required

Conn'S Customer Service and Conn'S Sales Associate roles both operate within the retail industry, focusing on customer interaction. Customer Service roles emphasize support and problem resolution, while Sales Associate positions focus on sales and product promotion. Both roles require strong communication skills but differ in daily responsibilities and objectives.

What does a Conn's Customer Service Representative do?

A Conn's Customer Service Representative assists customers with inquiries about products, orders, deliveries, billing, and service issues. They handle phone calls, emails, and in-person visits to address customer concerns, process returns or exchanges, and resolve complaints. Representatives are also responsible for maintaining customer records and ensuring a positive customer experience. Strong communication and problem-solving skills are essential in this role.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree include roles such as sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience. These positions often require strong skills, certifications, or licenses, and may involve long hours or commission-based pay structures.

How much does Conn's pay an hour?

Conn's customer service representatives typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. The role may also include additional benefits such as employee discounts and flexible schedules.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, who can earn six-figure salaries. These positions typically require extensive experience, leadership skills, and sometimes certifications in relevant fields, and they often oversee large teams or complex customer issues.

How can I make 2000 a week working from home?

To earn $2000 a week working from home in a customer service role like Conn'S, you typically need to work full-time hours at a competitive hourly rate, often around $15-$25 per hour, or take on multiple shifts or roles. Developing strong communication skills, familiarity with customer service tools, and possibly obtaining relevant certifications can help increase earning potential. Consistent performance and experience are key to reaching higher income levels in remote customer service jobs.
More about Conn S Customer Service jobs
What job categories do people searching Conn'S Customer Service jobs look for? The top searched job categories for Conn'S Customer Service jobs are:
Conn S Customer Service jobs near you
Customer Service Specialist

Customer Service Specialist

Kiss Products, Inc.

Port Washington, NY • On-site

$18.50 - $24.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

Job Description Summary:
The Customer Service Representative will provide support to the Sales Team with responding to customer inquiries in a professional manner, assisting with sales processes, and assisting with any shipping issues or delays.
Job Description:
Sales Team Support:
Carrying out administrative duties and ensuring seamless sales activities for the Sales Team.
Being the liaison between the customer and Sales team, communicating feedback from the customers to the team.
Customer Service:
Respond efficiently to customer inquiries and maintain high customer satisfaction
Sales Order and Return process:
  • Adjusting orders when inquired by Salesman or Customers.
  • Real time monitoring/processing for sales mobile orders and inputting manual orders received via Email, Fax, or Phone).
  • Canada orders and Grand opening order process.
  • Checking back orders and the status of orders.
  • Sales return order review and billing process.
  • Online (Ivykiss.com) Inquiries/Assistance

Customer Claim Service:
  • Reporting Shortages and Damages, processing credit or replacement orders
  • Carrier Claim and Shipment Tracking:
  • Resolving shipping issues due to UPS or truck deliveries and carrier claims

Reporting:
Monthly pending sales orders and sales return
Benefits
  • Premium Medical Insurance Coverage
  • 401(k) Savings Plan
  • Paid Time Off (PTO) based on seniority
  • Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)
  • Annual Bonus Plan
  • Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
  • Summer Fridays
  • Complimentary Gourmet Breakfast, Lunch, and Dinner
  • Relocation Support for New Hires
  • Work Anniversary Recognitions
  • Congratulatory & Condolence Gifts
  • Employee Referral Bonus Program
  • License/Certification Reimbursements
  • Corporate Employee Discounts
  • Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
  • Commuter Support (Shuttle Bus Program and EZPass Support)
  • Vehicle Perks

Qualification(s):
Education(s):
High School: Business Administration/Management
Work Experience:
Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field
Skill(s):
Customer Inquiries, Customer Satisfaction, Customer Service, Managing Sales Teams, Sales Orders, Sales Support, Shipping
Language(s):
Korean
Certification(s):
Not Applicable
The anticipated compensation range is
21.50 - 39.75 USD Hourly
Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the "Company") is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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