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Conn'S Customer Service Jobs (NOW HIRING)

NextStep Recruiting

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Customer Service Representative

Elgin, IL · On-site

$20 - $26/hr

Customer Service Specialist(s). Customer Service Representatives. NextStep Recruiting is looking for 2 Customer Service Specialists for a fantastic manufacturing/distribution industry client of ours ...

L&S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this position you may be ...

L and S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Job Type Full-time Description Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service ...

KMTC

Customer Service Representative

Tempe, AZ · On-site

$15.25 - $20.75/hr

Customer Service Representative About Us KMTC USA Corporation is the U ... S. subsidiary of Korea Marine Transport Co., Ltd. (KMTC), a global container carrier headquartered ...

Brookfield

Manager, Customer Service

Omaha, NE

S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Business Title(s): Customer Service Manager Employment Type: Full-Time FLSA Status: Exempt Location: In ...

Oracle

Supervisor, Customer Service

Kansas City, MO · On-site

S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability ... Nashville, TN Supervisor, Customer Service - Global Shared Support Services As a Supervisor ...

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How much do conn's customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for conn's customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Conn's Customer Service representative, and why are they important?

To thrive as a Conn's Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and company-specific databases is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries or concerns. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting the company's reputation and growth.

What are some common challenges faced by Conn's Customer Service representatives and how are they supported in overcoming them?

Conn's Customer Service representatives often handle a high volume of inquiries, including product issues, billing questions, and delivery concerns, which can be challenging during peak periods. To support them, Conn's provides comprehensive training, access to knowledge bases, and ongoing coaching from supervisors. Team members also benefit from collaborative problem-solving, where they can escalate complex issues or seek advice from more experienced colleagues. This structure helps representatives deliver consistent, high-quality service while managing stress and workload effectively.

What is the difference between Conn'S Customer Service vs Conn'S Sales Associate?

AspectConn'S Customer ServiceConn'S Sales Associate
Primary RoleAssist customers with inquiries, returns, and supportEngage customers, promote products, and close sales
Required SkillsCustomer communication, problem-solving, product knowledgeSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer service counters, call centersRetail floor, showroom
CertificationsNone typically requiredNone typically required

Conn'S Customer Service and Conn'S Sales Associate roles both operate within the retail industry, focusing on customer interaction. Customer Service roles emphasize support and problem resolution, while Sales Associate positions focus on sales and product promotion. Both roles require strong communication skills but differ in daily responsibilities and objectives.

What does a Conn's Customer Service representative do?

A Conn's Customer Service Representative assists customers with inquiries about products, orders, deliveries, billing, and service issues. They handle phone calls, emails, and in-person visits to address customer concerns, process returns or exchanges, and resolve complaints. Representatives are also responsible for maintaining customer records and ensuring a positive customer experience. Strong communication and problem-solving skills are essential in this role.

What are Conn'S Customer Service positions?

Conn'S Customer Service positions typically include roles such as Customer Service Associate, Sales Associate, and Customer Support Representative. These roles involve assisting customers, processing transactions, and providing product information, often requiring good communication skills and familiarity with sales or service environments.
More about Conn S Customer Service jobs
What job categories do people searching Conn'S Customer Service jobs look for? The top searched job categories for Conn'S Customer Service jobs are:
Conn S Customer Service jobs near you
Infographic showing various Conn'S Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

NextStep Recruiting

Elgin, IL • On-site

$20 - $26/hr

Full-time

Medical

Posted 4 days ago

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Job description

Customer Service Specialist(s). Customer Service Representatives. NextStep Recruiting is looking for 2 Customer Service Specialists for a fantastic manufacturing/distribution industry client of ours located in Elgin, IL. Candidates must have:


  • 2 + years of high-volume customer service experience
  • Recent experience using SAP software to enter in customer orders is required
  • Customer Service and Order Entry experience in a manufacturing or distribution industry type of environment would be helpful
  • Strong communication skills and enjoying speaking with customers is a must. Fluent bilingual English/Spanish language skills are required

These are onsite roles Monday – Friday at our client’s location in Elgin, IL so a commute to Sunrise must be ok. There are early shifts available if you are an early morning person to help you beat the traffic! These roles are contract-to-hire, with our client hoping to hire you on permanently if everything goes well. Pay rate of $20 - $26/hr. Depending on experience. These roles are targeted to start in early August 2026, so there is an urgency to hire! Please apply today if you have high-volume customer service phone experience, bilingual Spanish/English communication skills, and SAP software experience. Thank you!


NextStep Recruiting provides equal employment opportunities (EEO) to all employees and applicants regardless of race, color, or applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.