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Conn'S Customer Service Jobs (NOW HIRING)

HELM AG

The Director of Customer Service

Tampa, FL · On-site

S. customer service operations, ensuring end-to-end excellence across the customer lifecycle. This role partners closely with all departments to deliver reliable, scalable service while driving ...

Conn Selmer, Inc

Quality Manager

Elkhart, IN · On-site

At Conn Selmer, we're passionate about music and dedicated to producing the highest-quality ... Lead problem solving process to address customer complaints, internal process yield improvements ...

Conn Selmer, Inc

Quality Manager

Elkhart, IN · On-site

Description At Conn Selmer, we're passionate about music and dedicated to producing the highest ... Lead problem solving process to address customer complaints, internal process yield improvements ...

Hydroflex America, Inc.

Be Seen First

Part Time Customer Service

Grand Prairie, TX · On-site

$20 - $22/hr

S. market. The role supports sales and logistics, by managing customer inquiries, sales orders ... Strong service orientation with attention to detail and accuracy * Clear and professional written ...

L&S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Description Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this ...

KMTC

Customer Service Representative

Tempe, AZ · On-site

$15.25 - $20.75/hr

Customer Service Representative About Us KMTC USA Corporation is the U ... S. subsidiary of Korea Marine Transport Co., Ltd. (KMTC), a global container carrier headquartered ...

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How much do conn's customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for conn's customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Conn's Customer Service Representative, and why are they important?

To thrive as a Conn's Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and company-specific databases is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries or concerns. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting the company's reputation and growth.

What are some common challenges faced by Conn's Customer Service representatives and how are they supported in overcoming them?

Conn's Customer Service representatives often handle a high volume of inquiries, including product issues, billing questions, and delivery concerns, which can be challenging during peak periods. To support them, Conn's provides comprehensive training, access to knowledge bases, and ongoing coaching from supervisors. Team members also benefit from collaborative problem-solving, where they can escalate complex issues or seek advice from more experienced colleagues. This structure helps representatives deliver consistent, high-quality service while managing stress and workload effectively.

What is the difference between Conn'S Customer Service vs Conn'S Sales Associate?

AspectConn'S Customer ServiceConn'S Sales Associate
Primary RoleAssist customers with inquiries, returns, and supportEngage customers, promote products, and close sales
Required SkillsCustomer communication, problem-solving, product knowledgeSales techniques, product knowledge, customer engagement
Work EnvironmentCustomer service counters, call centersRetail floor, showroom
CertificationsNone typically requiredNone typically required

Conn'S Customer Service and Conn'S Sales Associate roles both operate within the retail industry, focusing on customer interaction. Customer Service roles emphasize support and problem resolution, while Sales Associate positions focus on sales and product promotion. Both roles require strong communication skills but differ in daily responsibilities and objectives.

What does a Conn's Customer Service Representative do?

A Conn's Customer Service Representative assists customers with inquiries about products, orders, deliveries, billing, and service issues. They handle phone calls, emails, and in-person visits to address customer concerns, process returns or exchanges, and resolve complaints. Representatives are also responsible for maintaining customer records and ensuring a positive customer experience. Strong communication and problem-solving skills are essential in this role.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree include roles such as sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience. These positions often require strong skills, certifications, or licenses, and may involve long hours or commission-based pay structures.

How much does Conn's pay an hour?

Conn's customer service representatives typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. The role may also include additional benefits such as employee discounts and flexible schedules.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, who can earn six-figure salaries. These positions typically require extensive experience, leadership skills, and sometimes certifications in relevant fields, and they often oversee large teams or complex customer issues.

How can I make 2000 a week working from home?

To earn $2000 a week working from home in a customer service role like Conn'S, you typically need to work full-time hours at a competitive hourly rate, often around $15-$25 per hour, or take on multiple shifts or roles. Developing strong communication skills, familiarity with customer service tools, and possibly obtaining relevant certifications can help increase earning potential. Consistent performance and experience are key to reaching higher income levels in remote customer service jobs.
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What job categories do people searching Conn'S Customer Service jobs look for? The top searched job categories for Conn'S Customer Service jobs are:
Conn S Customer Service jobs near you

The Director of Customer Service

HELM AG

Tampa, FL • On-site

Other

Re-posted 7 days ago

Job description

The Director of Customer Service leads  unifies, and advances HAI's U.S. customer service operations, ensuring  end-to-end excellence across the customer lifecycle. This role partners closely with all departments to deliver reliable, scalable service while driving continuous improvement in a complex environment.

Key Accountabilities


Leadership & Team Management

- Lead and develop a multi-level customer service organization with a focus on accountability, talent development and cross-functional training to achieve business objectives
- Partner cross-functionally with Commercial Teams, Logistics, Finance, IT, and HR 
Customer Operations
- Own end-to-end order-to-cash and purchase to-pay-processes
- Ensure high customer satisfaction and service reliability
- Define, track, and improve KPIs and service metrics
Systems & Process Optimization
- Act as functional co-lead for SAP S/4 operations
- Drive workflow standardization and process improvements with ensured date integrity

Performance Indicators

- Order accuracy and fulfillment performance
- Customer satisfaction,  escalation management, resolution timeliness
- Billing accuracy and dispute reduction
- SAP data integrity and process compliance
- Employee engagement, retention, and succession readiness

Qualifications

Required:- 7+ years of progressive experience in customer service, operations, or order management
- 3+ years of people leadership experience, managing multi-level and/or cross-functions  teams
- Experience with  SAP VIM or similar invoice / document management solutions 
- Hands-on experience with ERP Systems, SAP S/4 experience
- Strong working knowledge of end-to Order-to-Cash and Purchase-to-Pay processes

Preferred:

- Background in distribution 
- Exposure to bulk logistics or complex supply chain operations

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