Conflict Mediation Jobs (NOW HIRING)

1. SCOPE OF ROLE:

1. ESSENTIAL DUTIES & RESPONSIBILITIES:

• Using the model of harm reduction, assess the needs of program participants for services, including outreach, counseling, education, referral, etc., at program site and plan services accordingly.
• Develop and support strategies to meet the needs of individuals in need of support, including individuals using drugs/alcohol, people living with HIV/AIDS, individuals involved in sex work/survival sex, people with diabetes, individuals at risk for violence, etc.
• Attend and participate in Harm Reduction Committee meetings, as scheduled.
• Contribute to agency-wide projects of the Harm Reduction Committee, to support the infusion of harm reduction throughout the agency.
• Provide training and education on the harm reduction model, including HIV prevention strategies, for staff and program participants.
• Provide service coordination to assigned program participants.
• Provide recovery-oriented support services and outreach to assigned program participants, as defined by program and contractual requirements.
• Develop and assist in implementing person-centered service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed.
• Produce and maintain thorough, accurate and timely documentation, including charts and documentation in service records of interactions with program participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies.
• Assist program participants by advocating for quality care from external service providers, including educating providers on special issues, etc.
• Assist program participants in maintaining apartment free from unsanitary conditions and safety hazards, utilizing individualized strategies, e.g. teaching, feedback, demonstration and other forms of hands-on interventions, as needed.
• Maintain a resources list and provide referrals for treatment for mental health support, substance use, and health problems, as directed by program participants.
• Assist program participants with conflict resolution, as necessary.
• Provide outreach to program participants who are not indicating their goals or who are not engaged, to offer services to them, and to incorporate outreach in their service plans.
• Provide crisis intervention, as necessary.
• Provide support and training on skills-building, including assertiveness, self-advocacy, socialization, and other related issues.
• Maintain quality service by establishing and reinforcing program/agency standards in all interactions with program participants.
• Create or maintain a special project each year with an emphasis on harm reduction.
• Coordinate work orders with operations staff regarding apartment repairs and/or program participant requests.
• Attend and participate in supervision, meetings and training sessions, as required and as scheduled.
• Provide holiday, evening and weekend coverage, as necessary.
• Provide coverage for non-assigned program participants, as needed.
• Perform other duties as assigned.

• REQUIREMENTS:

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in Social Work or a related human services field or CASAC.
• At least two years of experience working within a harm reduction model.
• Experience working with the homeless population preferred.
• Thorough understanding of harm reduction.
• Must be fingerprinted and cleared by the New York State Justice Center.
• Skilled in articulating program goals.
• Skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
• Ability to transfer knowledge and skills in areas such as, but not limited to: engagement, harm reduction, motivational interviewing, conflict mediation
• Demonstrated leadership skills and ability to work as part of a team.
• Excellent oral and written communication skills.
• Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook.
• Be creative and flexible.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in Social Work or a related human services field or CASAC.
• At least two years of experience working within a harm reduction model.
• Experience working with the homeless population preferred.
• Thorough understanding of harm reduction.
• Must be fingerprinted and cleared by the New York State Justice Center.
• Skilled in articulating program goals.
• Skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
• Ability to transfer knowledge and skills in areas such as, but not limited to: engagement, harm reduction, motivational interviewing, conflict mediation
• Demonstrated leadership skills and ability to work as part of a team.
• Excellent oral and written communication skills.
• Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook.
• Be creative and flexible.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.