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Conflict Mediation Jobs (NOW HIRING)

GARY COMER YOUTH CENTER

Street Outreach Worker

Chicago, IL · On-site

$19.50 - $23.75/hr

Position Summary The Street outreach Specialist is a critical frontline role dedicated to violence prevention, conflict mediation, and community healing within the Greater Grand Crossing area. This ...

American Career College

American Career College

Anaheim, CA · On-site

$83K - $113K/yr

To include but not limited to making phone calls, on-site visits, conflict mediation, sharing specific course and program learning objectives, record attendance, and facilitating clinical ...

Public Equity Llc

CVI Case Manager (Chicago)

Chicago, IL · On-site

$42K - $50K/yr

Providing crisis response, conflict mediation support, and trauma-informed care * Completing accurate and timely documentation, case notes, and data entry * Collaborating with outreach workers ...

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All JobsConflict Mediation Jobs

Conflict Mediation information

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$29K

$87.9K

$132.5K

How much do conflict mediation jobs pay per year?

As of Aug 10, 2026, the average yearly pay for conflict mediation in the United States is $87,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $117,500.00 per year, depending on experience, location, and employer.

What is the difference between Conflict Mediation vs Conflict Resolution Specialist?

AspectConflict MediationConflict Resolution Specialist
CredentialsCertifications in mediation, conflict managementCertifications in conflict resolution, counseling
Work EnvironmentLegal, community, workplace settingsCorporate, organizational, community settings
Employer & IndustryLegal firms, NGOs, HR departmentsBusinesses, government agencies, nonprofits

Conflict Mediation focuses on facilitating dialogue between conflicting parties to reach an agreement, often in legal or community contexts. Conflict Resolution Specialists develop comprehensive strategies to address underlying issues, often involving counseling or training. While both roles aim to resolve disputes, mediation is more about neutral facilitation, whereas specialists may employ broader techniques to resolve conflicts at systemic levels.

What are some common challenges conflict mediators face when working with parties in high-tension situations?

Conflict mediators often encounter difficulties such as managing strong emotions, overcoming communication barriers, and addressing power imbalances between parties. Staying neutral while building trust with both sides can be challenging, especially when the issues are deeply personal or complex. Successful mediators use active listening, empathy, and structured processes to guide participants toward mutually agreeable solutions. Additionally, mediators must remain adaptable and patient, as resolutions can require multiple sessions and creative problem-solving.

How do you become a conflict mediator?

To become a conflict mediator, individuals typically complete training in conflict resolution or mediation, which may be offered through community colleges, universities, or professional organizations. Some roles require certification or licensing, such as the Supreme Court certification in certain regions, and strong communication, negotiation, and problem-solving skills are essential for success in the field.

What is conflict mediation?

Conflict mediation is a structured process in which a neutral third party helps individuals or groups in dispute to communicate more effectively, understand each other's perspectives, and work toward a mutually acceptable resolution. Mediators do not take sides or make decisions for the parties, but instead facilitate dialogue and negotiation. The goal is to resolve conflicts in a way that is voluntary, confidential, and constructive for everyone involved.

What are the key skills and qualifications needed to thrive as a conflict mediator?

To thrive as a Conflict Mediator, you need a solid understanding of negotiation strategies, active listening, and conflict resolution techniques, often supported by a degree in law, psychology, or social work and formal mediation training or certification. Familiarity with mediation case management software and knowledge of legal or organizational protocols are commonly expected. Exceptional interpersonal skills, emotional intelligence, and impartiality help mediators build trust and facilitate open communication between parties. These skills are crucial for achieving fair, lasting resolutions and ensuring that all parties feel heard and respected.
More about Conflict Mediation jobs
What cities are hiring for Conflict Mediation jobs? Cities with the most Conflict Mediation job openings:
What states have the most Conflict Mediation jobs? States with the most job openings for Conflict Mediation jobs include:
What job categories do people searching Conflict Mediation jobs look for? The top searched job categories for Conflict Mediation jobs are:
Conflict Mediation jobs near you
Infographic showing various Conflict Mediation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $87,941 per year, or $42.3 per hour.

Harm Reduction Specialist

Services For The Underserved, Inc.

Bronx, NY • On-site

$55K - $60K/yr

Full-time

Medical, PTO

Re-posted 15 days ago

Services for the UnderServed rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

MinUSD $55,000.00/Yr.MaxUSD $60,000.00/Yr.Position Overview
  • SCOPE OF ROLE:
    • The Harm Reduction Specialist will provide engagement and support services, particularly to program participants around drug and alcohol use, sexual health and self-harm, using a harm reduction model. The emphasis is on providing non-judgmental, non-coercive services and resources to individuals engaging in risky behaviors.  In addition, the Harm Reduction Specialist will provide consultation, training, and support to program staff in their work with program participants engaging in risky behaviors.   

     

  • ESSENTIAL DUTIES & RESPONSIBILITIES:
    • Using the model of harm reduction, assess the needs of program participants for services, including outreach, counseling, education, referral, etc., at program site and plan services accordingly.
    • Develop and support strategies to meet the needs of individuals in need of support, including individuals using drugs/alcohol, people living with HIV/AIDS, individuals involved in sex work/survival sex, people with diabetes, individuals at risk for violence, etc.
    • Attend and participate in Harm Reduction Committee meetings, as scheduled.
    • Contribute to agency-wide projects of the Harm Reduction Committee, to support the infusion of harm reduction throughout the agency.
    • Provide training and education on the harm reduction model, including HIV prevention strategies, for staff and program participants.
    • Provide service coordination to assigned program participants.
    • Provide recovery-oriented support services and outreach to assigned program participants, as defined by program and contractual requirements.
    • Develop and assist in implementing person-centered service plans determined by goals of program participants, including reviewing service plans with program participants, identifying progress and revising plan as needed.
    • Produce and maintain thorough, accurate and timely documentation, including charts and documentation in service records of interactions with program participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies.
    • Assist program participants by advocating for quality care from external service providers, including educating providers on special issues, etc.
    • Assist program participants in maintaining apartment free from unsanitary conditions and safety hazards, utilizing individualized strategies, e.g. teaching, feedback, demonstration and other forms of hands-on interventions, as needed.
    • Maintain a resources list and provide referrals for treatment for mental health support, substance use, and health problems, as directed by program participants.
    • Assist program participants with conflict resolution, as necessary.
    • Provide outreach to program participants who are not indicating their goals or who are not engaged, to offer services to them, and to incorporate outreach in their service plans.
    • Provide crisis intervention, as necessary.
    • Provide support and training on skills-building, including assertiveness, self-advocacy, socialization, and other related issues.
    • Maintain quality service by establishing and reinforcing program/agency standards in all interactions with program participants.
    • Create or maintain a special project each year with an emphasis on harm reduction.
    • Coordinate work orders with operations staff regarding apartment repairs and/or program participant requests.
    • Attend and participate in supervision, meetings and training sessions, as required and as scheduled.
    • Provide holiday, evening and weekend coverage, as necessary.
    • Provide coverage for non-assigned program participants, as needed.
    • Perform other duties as assigned.
    • REQUIREMENTS:

    REQUIRED EDUCATION AND EXPERIENCE

    • Bachelor's degree in Social Work or a related human services field or CASAC.
    • At least two years of experience working within a harm reduction model.
    • Experience working with the homeless population preferred.
    • Thorough understanding of harm reduction.
    • Must be fingerprinted and cleared by the New York State Justice Center.
    • Skilled in articulating program goals.
    • Skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
    • Ability to transfer knowledge and skills in areas such as, but not limited to: engagement, harm reduction, motivational interviewing, conflict mediation
    • Demonstrated leadership skills and ability to work as part of a team.
    • Excellent oral and written communication skills.
    • Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook.
    • Be creative and flexible.
    • Show initiative and be responsible for follow through.
    • Ability to maintain confidential information, as related to position.
     Qualifications

    REQUIRED EDUCATION AND EXPERIENCE

    • Bachelor's degree in Social Work or a related human services field or CASAC.
    • At least two years of experience working within a harm reduction model.
    • Experience working with the homeless population preferred.
    • Thorough understanding of harm reduction.
    • Must be fingerprinted and cleared by the New York State Justice Center.
    • Skilled in articulating program goals.
    • Skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
    • Ability to transfer knowledge and skills in areas such as, but not limited to: engagement, harm reduction, motivational interviewing, conflict mediation
    • Demonstrated leadership skills and ability to work as part of a team.
    • Excellent oral and written communication skills.
    • Computer literate in Microsoft suite, skill sets in Word, Excel, and Outlook.
    • Be creative and flexible.
    • Show initiative and be responsible for follow through.
    • Ability to maintain confidential information, as related to position.
     Company Overview

    S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

    Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

    We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. 

    All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. 

    ID2026-18208Work LocationIn PersonEmployment Type: FULL_TIME

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