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Configuration Management Analyst Jobs in Raleigh, NC

UnitedHealth Group

Senior DevOps Engineer

Raleigh, NC · Remote

$126K - $162K/yr

Experience with Infrastructure as Code, automation, and configuration management practices * Experience supporting missioncritical data and analytics platforms, including incident management and RCA

UnitedHealth Group

Senior DevOps Engineer

Raleigh, NC · On-site

$126K - $162K/yr

Experience with Infrastructure as Code, automation, and configuration management practices * Experience supporting mission-critical data and analytics platforms, including incident management and RCA

Sonsoft Inc

Guidewire Consultant

Cary, NC

Expertise in requirement analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... * At least 5 years of experience ...

Sonsoft Inc

Guidewire Consultant

Cary, NC

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC · On-site

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC · On-site

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC · On-site

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

Sonsoft Inc

Guidewire Consultant

Cary, NC

... analysis and management, SDLC lifecycle knowledge, Change management, Product management including version, configuration management, etc... At least 5 years of experience in Guidewire product ...

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Showing results 1-20

All JobsConfiguration Management Analyst JobsConfiguration Management Analyst Jobs in Raleigh, NC

Configuration Management Analyst information

See Raleigh, NC salary details

$36K

$81.6K

$121.5K

How much do configuration management analyst jobs pay per year?

As of Jul 10, 2026, the average yearly pay for configuration management analyst in Raleigh, NC is $81,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $98,200.00 per year, depending on experience, location, and employer.

What is the difference between Configuration Management Analyst vs Systems Analyst?

AspectConfiguration Management AnalystSystems Analyst
Primary FocusManaging and controlling system configurations, version control, and documentationAnalyzing and designing IT systems to meet business needs
CertificationsITIL, CompTIA, or similarCBAP, PMI-PBA, or related
Work EnvironmentIT departments, project teams, government agenciesBusiness units, consulting firms, IT departments
Industry UsageTechnology, defense, government, manufacturingFinance, healthcare, technology, consulting

While both roles involve IT and systems, the Configuration Management Analyst primarily focuses on maintaining system integrity through configuration control, whereas the Systems Analyst concentrates on analyzing and designing systems to meet organizational needs. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by Configuration Management Analysts, and how can they be addressed?

Configuration Management Analysts often encounter challenges such as maintaining accurate and up-to-date documentation, ensuring compliance with established processes, and managing changes across multiple teams or systems. These challenges can be addressed by implementing robust version control tools, fostering clear communication between departments, and conducting regular audits of configuration items. Additionally, staying proactive in identifying potential discrepancies and providing training for team members on configuration management best practices can help ensure smooth operations.

What are the key skills and qualifications needed to thrive as a Configuration Management Analyst, and why are they important?

To thrive as a Configuration Management Analyst, you need a solid understanding of configuration management principles, ITIL or similar frameworks, and typically a bachelor’s degree in information technology or a related field. Familiarity with configuration management tools such as ServiceNow, BMC Remedy, or Microsoft SCCM, as well as certifications like ITIL Foundation, are commonly expected. Strong attention to detail, organizational skills, and effective communication are vital soft skills for maintaining accurate records and collaborating across teams. These skills and qualifications are essential for ensuring system integrity, minimizing risks, and supporting efficient IT operations.

What is a Configuration Management Analyst?

A Configuration Management Analyst is a professional responsible for overseeing and maintaining the integrity and consistency of a project's or organization's configuration items, such as hardware, software, documentation, and processes. They develop and implement configuration management policies, procedures, and tools to ensure that all changes are tracked, documented, and authorized. Their work helps prevent unauthorized modifications, reduces errors, and ensures compliance with industry standards. Configuration Management Analysts often work closely with IT, engineering, and project management teams.
What are popular job titles related to Configuration Management Analyst jobs in Raleigh, NC? For Configuration Management Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Configuration Management Analyst jobs in Raleigh, NC look for? The top searched job categories for Configuration Management Analyst jobs in Raleigh, NC are:
Configuration Management Analyst jobs near you
Infographic showing various Configuration Management Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 81% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $81,577 per year, or $39.2 per hour.
Desktop Engineer - macOS

Desktop Engineer - macOS

Computer World Services

Morrisville, NC

Full-time

Re-posted 2 days ago

Job description

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - macOS who is responsible for engineering, configuring, and maintaining Apple macOS-based desktop environments in an enterprise setting. This role performs advanced system administration activities, including system configuration, performance optimization, and capacity planning for macOS endpoints.

The position ensures reliable, secure, and efficient operation of macOS systems, supports enterprise applications, and provides technical expertise to enhance system performance and user experience. The Desktop Engineer serves as a key technical resource supporting end users and IT operations teams.
Key Tasks & Responsibilities

System Administration & Engineering

  • Perform daily configuration, administration, and operation of macOS-based desktop and client/server systems.
  • Engineer, build, and maintain standardized macOS images, configurations, and profiles.
  • Optimize system performance, resource utilization, and endpoint stability.
  • Conduct system capacity analysis and planning for macOS environments.
  • Implement and maintain system configurations in accordance with organizational standards and policies.
  • Provide Tier 3 support for complex macOS system issues.
  • Troubleshoot advanced hardware, software, operating system, and performance issues.
  • Support enterprise applications and integrations within macOS environments.
  • Perform root cause analysis and implement long-term solutions for recurring issues.

Desktop Engineering & Endpoint Management

  • Design, deploy, and manage macOS desktop environments using enterprise tools (e.g., JAMF, Intune, or equivalent).
  • Develop and maintain deployment workflows, automation scripts, and configuration profiles.
  • Manage patching, updates, and compliance baselines for macOS endpoints.
  • Ensure endpoint compliance with security policies and organizational standards.
  • Support application packaging, testing, and deployment for macOS systems.

User Support & System Access

  • Provide assistance to users in accessing and effectively using business systems on macOS devices.
  • Support identity and access management processes (e.g., Active Directory, Azure AD integration).
  • Ensure proper configuration of user environments, permissions, and security settings.
  • Collaborate with support teams to improve user experience and system usability.

System Monitoring & Maintenance

  • Monitor system performance, logs, and alerts to ensure optimal operation.
  • Perform proactive maintenance, including patching, updates, and system health checks.
  • Support backup, recovery, and endpoint security measures as required.
  • Ensure compliance with IT security policies, standards, and regulatory requirements.

Documentation & Reporting

  • Develop and maintain documentation for system configurations, processes, and procedures.
  • Document engineering standards, deployment methods, and troubleshooting guides.
  • Prepare reports related to system performance, utilization, and capacity planning.
  • Ensure adherence to change management and configuration management processes.

Collaboration & Support

  • Work closely with system administrators, network engineers, security teams, and Help Desk staff.
  • Support enterprise deployments, upgrades, and infrastructure initiatives.
  • Provide technical leadership and guidance to Tier 1 and Tier 2 support personnel.
  • Participate in continuous improvement initiatives and technology evaluations.

Required Skills & Competencies

  • Advanced knowledge of macOS operating systems and Apple hardware
  • Experience with endpoint management and mobile device management (MDM) tools
  • Strong understanding of system administration, configuration management, and automation
  • Experience integrating macOS with enterprise services (e.g., Active Directory, Azure AD)
  • Ability to optimize system performance and conduct capacity planning
  • Strong analytical and troubleshooting skills
  • Excellent communication and customer service skills

Preferred Qualifications

  • Experience with scripting (e.g., Bash, Python)
  • Experience in federal or government IT environments

Work Environment

  • Office and/or customer-site environment
  • May require on-call support or after-hours maintenance activities 
  • May involve physical handling of IT equipment 
Education & Experience

Education

  • Bachelor's degree in Information Technology, Computer Science, or related field
    (or equivalent experience)

Experience

  • 5+ years of experience in desktop engineering, system administration, or enterprise IT support
  • Experience supporting macOS in enterprise environments
  • Experience with macOS endpoint management tools (e.g., JAMF, Intune)
Certifications
  • Apple certifications (e.g., Apple Certified Support Professional - ACSP, JAMF certifications)
  • ITIL certification preferred.
Security Clearance
  • Applicants must be able to obtain a Public Trust clearance

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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