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Conference Services Manager information

See Silver Spring, MD salary details

$41.4K

$64.1K

$83.7K

How much do conference services manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for conference services manager in Silver Spring, MD is $64,053.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $73,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
More about Conference Services Manager jobs
What are the most commonly searched types of Conference Services jobs in Silver Spring, MD? The most popular types of Conference Services jobs in Silver Spring, MD are:
What are popular job titles related to Conference Services Manager jobs in Silver Spring, MD? For Conference Services Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Conference Services Manager jobs in Silver Spring, MD look for? The top searched job categories for Conference Services Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Conference Services Manager jobs? Cities near Silver Spring, MD with the most Conference Services Manager job openings:
Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,053 per year, or $30.8 per hour.

Conference Services Manager

Kimpton Hotels

Washington, DC • On-site

Full-time

Posted 7 days ago

Kimpton Hotels & Restaurants rating

6.7

Company rating: 6.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

44th of 108 rated hotels

Job description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

The Conference Services Manager (CSM) acts as the liaison between the hotel operations departments and the client. The CSM strives to achieve a balance between executed contracts, service and profitability. Through efficient management, communication and coordination of the conference requirements, the goal is to capture the hotel's fair share of revenue through food, beverage, room rental and auxiliary services, such as audio visual provisions, storage and labor fees.

Some of your responsibilities include:
  • Coordinate meetings, conferences, exhibit shows or other special events and activities with accuracy and detailed communication outlines for the client and hotel departments
  • Ensure that all contracted groups are meeting or exceeding minimum food + beverage revenues, guest room revenues, meeting room rental revenues, and monitoring for potential attrition.
  • Coordinate menu arrangements for conference clients that maximize the revenue potential for the hotel, while serving the client.
  • Obtain Conference rooming lists, monitors cut-off dates, and obtains rooming lists by the due date and sales contract.
  • Assist conference clients with off-premise (hotel) details.
  • Conduct tours for potential and booked clients. (Provide ridiculously personable experiences)!
  • Provide an accurate Conference Profile that documents all aspects of a particular conference, to include menus, meeting set-ups, client profiles, reservation pick-up statistics and other pertinent information as outlined in the current departmental policies and procedures.
  • Prepare a comprehensive Post Conference Report on all conferences.
  • Complete and distribute banquet event orders, reports, and correspondence as may be required. Maintain accurate and current space blocks in the group function room log, observing proper turnovers, releasing unused space as appropriate.
  • Internal Meeting Responsibilities include weekly BEO, group resume, sales, and operations meetings, as well as maintaining a local catering sales goal.
What You Bring
  • 1+ years related experience in hospitality industry with solid knowledge of food + beverage and meeting room sets.
  • Thorough knowledge of property, space, food + beverage offerings and capacities.
  • High level of creativity, enthusiasm and flexibility.
  • Well organized, detail orientated and excellent follow-up skills.
  • Superior writing skills and knowledge of Microsoft Office.
  • Delphi experience preferred, but not required.
  • Ability to be yourself, lead yourself, make it count!

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

What Kimpton Hotels & Restaurants employees say

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