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Conference Services Manager information

See Georgia salary details

$33.8K

$52.3K

$68.4K

How much do conference services manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for conference services manager in Georgia is $52,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $60,000.00 per year, depending on experience, location, and employer.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

More about Conference Services Manager jobs

What are the most commonly searched types of Conference Services jobs in Georgia?

The most popular types of Conference Services jobs in Georgia are:

What are popular job titles related to Conference Services Manager jobs in Georgia?

For Conference Services Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Conference Services Manager jobs in Georgia look for?

The top searched job categories for Conference Services Manager jobs in Georgia are:

What cities in Georgia are hiring for Conference Services Manager jobs?

Cities in Georgia with the most Conference Services Manager job openings:

Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 15% Part Time, 8% Contract, and 3% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,318 per year, or $25.2 per hour.

Conference Services Manager

Cloudland, GA

Valor Hospitality Partners
Traveler Accommodation • 1 - 5K employees
Learn more about Valor Hospitality Partnersexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

The Conference Services Manager serves as the primary liaison between clients and the hotel, ensuring seamless execution of meetings, conferences, and group events from contract to completion. This role is responsible for planning, organizing, and managing all details related to group room blocks, meeting logistics, catering coordination, billing, and client satisfaction. The Conference Services Manager drives revenue through strategic upselling while delivering a high-touch, professional service experience that strengthens client loyalty and supports the hotel's financial goals. #INDcloud

ESSENTIAL RESPONSIBILITIES

Event Planning & Coordination

  • Partner with meeting planners to design and execute successful events that meet client objectives and align with hotel standards.
  • Coordinate all aspects of assigned groups, including guest room blocks, meeting and banquet space, audiovisual needs, menus, decor, and transportation.
  • Create detailed Banquet Event Orders (BEOs), group resumes, and internal communication tools that clearly outline event specifications for operational teams.
  • Ensure flawless communication of event details across departments - including Banquets, Culinary, Front Office, and Engineering - to guarantee seamless delivery.

Client Relationship Management

  • Serve as the main point of contact for clients from the initial planning phase through post-event follow-up.
  • Conduct pre-conference meetings to review event logistics, introduce key hotel personnel, and confirm all details.
  • Provide on-site support during events as needed to ensure guest satisfaction and immediate resolution of issues.
  • Conduct post-conference evaluations with clients to gather feedback, address concerns, and identify opportunities for future business.

Revenue & Financial Accountability

  • Maximize event profitability through effective upselling of menus, enhancements, and ancillary services.
  • Accurately manage group billing, ensuring timely and complete posting of charges, review of banquet checks, and preparation of final invoices.
  • Track attrition, cancellation fees, and other revenue-impacting items in accordance with contractual terms.
  • Maintain awareness of budget goals and contribute to overall departmental revenue targets.

Communication & Collaboration

  • Prepare and distribute accurate group resumes and BEOs to all departments to ensure consistent delivery of client expectations.
  • Participate in weekly group pick-up meetings, pre-conference briefings, and post-event reviews.
  • Maintain ongoing communication with Sales, Revenue, and Operations teams to ensure smooth transitions from booking to service.
  • Exhibit a collaborative and professional approach when interacting with clients, vendors, and internal teams.

Systems, Organization & Compliance

  • Maintain accurate, organized client information and event documentation in the CRM system (e.g., Delphi, Amadeus).
  • Ensure compliance with all hotel policies, brand standards, and safety procedures.
  • Protect financial assets through proper control measures and oversight of billing and contracts.
  • Stay informed on industry trends and best practices to continuously enhance service delivery.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to perform critical analysis and manage wide-range of information.
  • Extensive knowledge of negotiating, principles and practices within catering sales, food and beverage, and sales procedures associated with the hotel industry.
  • Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively.
  • Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate to both, guests and fellow associates, professionally and positively.

PHYSICAL DEMANDS

  • Outside sales calls, servicing groups, site inspections, attending meetings, travel and community/ industry functions
  • Hotel tours, sales calls, trade shows
BENEFITS PACKAGE

  • Competitive Salary

  • Daily Pay!

  • Team Member Hotel Discount Program

  • Uniforms Provided for most positions

  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

  • Paid PTO

  • 401k with employer match

  • Food and Beverage Discounts

  • Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let's talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!

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