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Conference Services Manager Jobs in Atlanta, GA (NOW HIRING)

Alston & Bird's

Catering Manager

Atlanta, GA · On-site

Coach CS managers on food products and trends. * Develop open market vending concepts across ... Oversee all Conference Services department food/beverage budgets. * Work with Administrative ...

Alston

Catering Manager

Atlanta, GA · On-site

Coach CS managers on food products and trends. * Develop open market vending concepts across ... Oversee all Conference Services department food/beverage budgets. * Work with Administrative ...

USA Alston & Bird

Catering Manager

Atlanta, GA · On-site

$60 - $80/hr

Under the direction of the Associate Director of Conference Services you will partner closely with ... You will efficiently manage and coordinate services for the Firm's conference meetings and events.

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Conference Services Manager information

See Atlanta, GA salary details

$38.5K

$59.6K

$77.9K

How much do conference services manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for conference services manager in Atlanta, GA is $59,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

More about Conference Services Manager jobs

What are the most commonly searched types of Conference Services jobs in Atlanta, GA?

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Cities near Atlanta, GA with the most Conference Services Manager job openings:

Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Atlanta, GA as of September 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $59,584 per year, or $28.6 per hour.

Conference Services Manager

Buford, GA • On-site

Islands Management Company LLC
See more jobs at Islands Management Company LLCexternal

Full-time

Posted 19 days ago

Job description

SUMMARY 

 

Nestled on the shores of Lake Lanier lies the Lanier Islands Resort; the resort offers 282 rooms conveniently located throughout the 1,200 acres of the resort. This individual is responsible for coordinating all aspects of Conference Management (meeting space, audio visual, culinary, beverage, activities) as it pertains to a meeting, party or social event, all Food and Beverage requirements, recreational and leisure activities. In addition, they prepare Banquet Event Orders and Group Resumes. This role reports to the Director of Conference Services.

Create the desired conference and meet clients’ needs through active communication, planning, and team leadership. The position has responsibility for the management of group room blocks assigned with a seamless turnover from sales.



ESSENTIAL DUTIES AND RESPONSIBILITIES


* Create an atmosphere in all event management operations areas that meet or exceed guest expectations

* Sets a positive example for guest relations

* Interacts with guests to obtain feedback on product quality and service levels

* Responds to and handles guest problems and complaints

* Strives to improve service performance

* Attends and participates in all pertinent meetings

* Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.

* Participate in the re-booking of repeat business by having a track record of long-term client relationships

* Comfortable with hotel site inspections and client presentations

* Excellent creative skills to provide innovative set-ups, menus, and functions for groups.

* Provide overall direction and coordination for detailed execution of all banquet event orders.

* Excellent knowledge of Delphi / Amadeus / Salesforce. OPERA knowledge a plus.

* Monitor group room blocks and pick up, for the purpose of forecasting and contributing to overall guest room sales efficiency.

* Generate detailed resumes for the operating departments

* Ability to work with outside vendors to ensure client satisfaction for all events/groups.



QUALIFICATIONS

 

  • Quantifiable knowledge of, and prior sales experience is essential.
  • Minimum of 2-4 years’ experience in hotel meetings and planning.
  • Experience working with Delphi/Amadeus system.
  • To perform this job successfully, an individual must be able to perform each Essential Duty and Responsibility satisfactorily.
  • Service orientated demeanor with professional presentation skills.
  • Must exhibit initiative, responsibility, flexibility, ethics and leadership.
  • Ability to maintain organization in a changing environment.
  • Ability to multi-task and establish priorities, leading and directing multiple projects while overseeing day-to-day operations.
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability and ethnic backgrounds.
  • Must be able to communicate clearly and professionally in English with team-members, leadership and ownership, both in written form and verbally.
  • The following strengths would be considered advantageous: high energy, entrepreneurial, encouraging, effective communicator, service driven and a strong business acumen.