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Concierge Jobs in Reston, VA (NOW HIRING)

Avanath

Concierge

Washington, DC · On-site

$17.25 - $22/hr

As a Concierge, you will be the face of Avanath. The moment new prospects and current residents see you at the front desk, they'll feel welcome and know that they're in good hands. The Concierge ...

Avenue5 Residential, LLC

Concierge

Arlington, VA · On-site

$21 - $22/hr

Concierge Salary : $21 to $22 Per Hour + Bonus Opportunities Schedule : Monday - Thursday + Saturdays 9 AM - 6 PM | Friday and Sundays Off Explore Crystal House Unlock your potential with Avenue5 ...

Avanath

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

As a Concierge, you will be the face of Avanath. The moment new prospects and current residents see you at the front desk, they'll feel welcome and know that they're in good hands. The Concierge ...

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All JobsConcierge JobsConcierge Jobs in Reston, VA

Concierge information

See Reston, VA salary details

$11

$18

$26

How much do concierge jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for concierge in Reston, VA is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

Concierge roles typically do not pay $500,000 annually; such high earnings are usually associated with executive positions, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, or ownership of a business. Most roles with this income level are in executive management, finance, or specialized consulting fields.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or hotel settings.

What qualifications do I need to be a concierge?

To become a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality or customer service is often preferred, and knowledge of local attractions and services can be beneficial.

What is a concierge?

A concierge is a professional who assists guests or clients by providing personalized services, such as making reservations, arranging transportation, recommending local attractions, and handling special requests. Concierges typically work in hotels, luxury residences, or office buildings, acting as a resource for guests to enhance their experience. Their goal is to ensure comfort, convenience, and satisfaction by addressing a wide range of needs efficiently and discreetly.

What is the work of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings, requiring strong communication skills and knowledge of local resources.

What Does a Concierge Do?

As a concierge, you are in charge of greeting people coming and going from the hotel or apartment building where you work and helping them in any way possible. You may be asked to arrange transportation, make reservations, or recommend various activities in your city. You must be committed to excellence in customer service and address any complaints and concerns guests or residents may have. A concierge should be friendly, easy to talk to, and professional at all times.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the key skills and qualifications needed to thrive as a Concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.
More about Concierge jobs
What are the most commonly searched types of Concierge jobs in Reston, VA? The most popular types of Concierge jobs in Reston, VA are:
What job categories do people searching Concierge jobs in Reston, VA look for? The top searched job categories for Concierge jobs in Reston, VA are:
What cities near Reston, VA are hiring for Concierge jobs? Cities near Reston, VA with the most Concierge job openings:
Concierge jobs near you
Infographic showing various Concierge job openings in Reston, VA as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,282 per year, or $18.9 per hour.
Lead Concierge | The Kennedy-Warren

Lead Concierge | The Kennedy-Warren

B.F. Saul Company

Washington, DC • On-site

$20 - $24/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview:
Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), The Milton at Twinbrook Quarter (Rockville, MD) and Hampden House (Bethesda, MD). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction.
Do you have a passion for customer service and networking? Are you friendly with a positive attitude and strong organizational skills?
If so, we have an amazing opportunity for you to utilize those skills and more while offering opportunities for growth as a Lead Concierge with B.F. Saul Company & Affiliates at The Kennedy-Warren.
Under the direction of the General Manager, the Lead Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors. Additionally, the Lead Concierge will be responsible for overseeing the concierge team. This shift is Monday-Friday, 7:00 am - 3:00 pm, Weekend and night shifts as needed.
ABOUT THE OPPORTUNITY
As a Lead Concierge you are responsible for ensuring our residents' needs are met and they feel welcomed and safe when they walk into their home. Responsibilities of this position include:
• Having a gracious approach to all activities.
• Always presenting a professional image.
• Greeting and responding to resident requests and inquires.
• Addressing residents' concerns in accordance with the company's customer service standards.
• Ensuring that only authorized individuals enter the building.
• Managing multiple phone lines and directing them to the appropriate destination.
• Assisting with resident packages and mail.
• Creating monthly Concierge schedule.
• Finding shift coverage when Concierges call out.
WHAT YOU BRING
As a Concierge you will need the following:
• Highschool diploma or GED.
• Related experience as a concierge or a strong customer service background.
• Ability to work under pressure.
• Strong organizational skills, attention to detail, and excellent follow-through skills.
• Strong written, verbal, and computer skills.
• Knowledge of Yardi is a plus.
• Flexible attitude and adapt quickly to various situations.
• A positive attitude and a willingness to help others.
• Flexibility to work evening and weekend shifts.
• Work independently.
PHYSICAL REQUIREMENTS
As a Concierge you must be able to lift 25 lbs. or more, regularly required to talk and hear, able to stand for prolonged periods of time or walk long distances, and occasionally be able to sit, climb stairs, stoop down, and bend down.
CORE COMPANY COMPETENCIES
Excellence: Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance.
Ethics: Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done.
Results: Consistently going above and beyond to deliver exceptional results and value for the team and the organization.
CORE JOB COMPETENCIES
The key areas that are critical to success in this position are:
Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
Planning & Organization: The ability to devise a course of action for themselves and others to accomplish a specific goal while managing time and resources to meet deadlines and expectations.
Process Operation: The ability to identify, implement, follow and complete appropriate procedures for tasks.
Initiative: Spotting opportunities within a circle of influence; anticipating challenges and acting on them; self-starting rather than waiting passively until the situation demands action.
Influence: Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet goals.
Relationship Building: The capacity to comprehend and engage in methods of building effective relationships with colleagues and customers.
EMPLOYEE BENEFITS & PERKS
We offer our Lead Concierge a competitive salary ($20/hr. - $24/hr. based on experience), an incentive program, tuition reimbursement, commuter benefits, PTO, a diverse and inclusive work culture, and much more.
Apply today to join our dynamic team!
The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of The Residential Division's total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, incentive plans and more.
The Residential division is proud to be an equal opportunity workplace. We foster an environment that recognizes employees' unique skillsets and ensure that all employees have an equal opportunity to grow and advance.
If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected] or 301-986-6000.
Equal Opportunity Employer/Veterans/Disabled

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