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Concierge Jobs in Reston, VA (NOW HIRING)

Hyatt Hotels Corporation

Event Concierge

Washington, DC · On-site

$23/hr

An Event Concierge is the liaison between the Events team, the on-site meeting contact, and the other operational departments. This position is highly visible and the central point for handling and ...

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All JobsConcierge JobsConcierge Jobs in Reston, VA

Concierge information

See Reston, VA salary details

$11

$18

$26

How much do concierge jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for concierge in Reston, VA is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

Is a concierge a good career?

A concierge is a customer service professional who assists guests or clients with requests, reservations, and information in hotels, resorts, or luxury buildings. The role often requires strong communication skills, knowledge of local services, and the ability to handle diverse tasks, with typical working hours including evenings and weekends. It can be a rewarding career for those interested in hospitality and service industries, with opportunities for advancement into management positions.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or high-end settings.

What is the job of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings and need strong communication and customer service skills.

What qualifications do I need to be a concierge?

To become a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality or customer service is often preferred, and knowledge of local attractions and languages can be advantageous.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What are the key skills and qualifications needed to thrive as a concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.
More about Concierge jobs
What are the most commonly searched types of Concierge jobs in Reston, VA? The most popular types of Concierge jobs in Reston, VA are:
What are popular job titles related to Concierge jobs in Reston, VA? For Concierge jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Concierge jobs in Reston, VA look for? The top searched job categories for Concierge jobs in Reston, VA are:
What cities near Reston, VA are hiring for Concierge jobs? Cities near Reston, VA with the most Concierge job openings:
Concierge jobs near you
Infographic showing various Concierge job openings in Reston, VA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 20% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,282 per year, or $18.9 per hour.

Concierge Full Time Saturday - Wednesday

GUARDIAN SECURITY SERVICES

Washington, DC • On-site

$21/hr

Other

Re-posted 26 days ago

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20011 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.


Pay rate: $21.00 / hr

Schedule and shift: Saturday - Sunday 7:00am - 3:00pm + Monday - Wednesday 3:00pm - 11:00pm


Position Summary

We are seeking a polished, professional Concierge with a strong hospitality and concierge background (hotel, luxury residential, high-end customer service) to join our team at a premium residential community. This role is ideal for someone who thrives in a guest-facing environment, provides white-glove service, and understands how to represent a luxury property with confidence and courtesy.



Key Responsibilities

Provide a warm, professional greeting to all residents, guests, and visitors

Open doors, assist with resident/guest entry, and provide lobby support

Maintain a visible, engaged presence in the lobby (stand-to-serve posture)

Coordinate resident requests and assist with concierge-style services

Manage package delivery flow (log, notify residents, secure packages as needed)

Offer directions, general property information, and support visitor coordination

Monitor lobby activity and report suspicious or unusual behavior per protocol

Communicate effectively with property management, residents, and building staff

Assist with vendor check-ins and ensure access procedures are followed

Maintain cleanliness and presentation standards in lobby/front entrance area

Complete daily shift reports and incident documentation when needed


Required Qualifications

Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.)

Strong customer service skills and professional communication

Excellent appearance and grooming standards

Comfortable engaging with residents daily and building rapport

Ability to stand for extended periods and remain attentive/alert

Dependable, punctual, and able to follow procedures consistently

Strong problem-solving skills and calm under pressure

Must be able to pass a background check and any required screening


Preferred Qualifications

Luxury residential or high-rise building experience

Concierge training or prior guest service leadership exposure

Experience with package systems/logs and resident communication

Security or access control familiarity (not required, but a plus)


What We Offer

Competitive hourly pay with stable schedule

Opportunities for growth within a premier property environment

Professional work culture with strong operational support

Training and clear expectations


A detailed scope-of-work will be discussed during the interview process.


The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.


Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

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