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Concierge Manager Jobs in Racine, WI (NOW HIRING)

Kenosha Toyota

Assistant Service Manager

Kenosha, WI · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Kenosha Toyota

Assistant Service Manager

Kenosha, WI · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Kenosha Toyota

Assistant Service Manager

Kenosha, WI · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Kenosha Toyota

Assistant Service Manager

Kenosha, WI · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Mortenson

Project Manager I

Mount Pleasant, WI

$113K - $170K/yr

This role involves managing project quality, timeliness, and safety, mentoring the project team ... No-Cost mental health tool and concierge with extensive work-life resources * Tuition reimbursement

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Concierge Manager information

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How much do concierge manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for concierge manager in Racine, WI is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.98 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the most commonly searched types of Concierge jobs in Racine, WI?

The most popular types of Concierge jobs in Racine, WI are:

What cities near Racine, WI are hiring for Concierge Manager jobs?

Cities near Racine, WI with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Racine, WI as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Contract, and 3% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $45,720 per year, or $22 per hour.

Automotive Service Manager

Milwaukee Division

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.

WE OFFER:

  • Paid training
  • Paid vacation
  • Flexible work hours
  • Medical, dental, and vision
  • 401K
  • Closed Sundays 

RESPONSIBILITIES:

  • Ensure that customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customer has a positive dealership experience
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Spend quality time building relationships with the customers

REQUIREMENTS:

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred

Apply