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Concierge Manager Jobs in Racine, WI (NOW HIRING)

Woodhouse Spas

Spa Concierge

Mukwonago, WI · On-site

$10 - $15/hr

We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team ... management of this franchisee. All inquiries about employment at this location should be made ...

The Pfister Hotel

Concierge- Full Time

Milwaukee, WI · On-site

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

The Pfister Hotel

Concierge - Part Time

Milwaukee, WI · On-site

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

Hotels

Concierge- Full Time

Milwaukee, WI · On-site

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

Marcus Hotels

Concierge- Full Time

Milwaukee, WI · On-site

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

The Pfister Hotel

Concierge - Part Time

Milwaukee, WI · On-site

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

Pfister Hotel

Concierge- Full Time

Milwaukee, WI

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

Marcus Hotels

Concierge - Part Time

Milwaukee, WI · On-site

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

Pfister Hotel

Concierge - Part Time

Milwaukee, WI

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

The Pfister Hotel

Concierge - Part Time

Milwaukee, WI · On-site

$19 - $21/hr

If so, we invite you to join our team as a Concierge and become part of our legendary legacy. Built ... Manage VIP guest experiences by coordinating special requests, preferences, amenities, and ...

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Concierge Manager information

See Racine, WI salary details

$13

$21

$35

How much do concierge manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for concierge manager in Racine, WI is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.98 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the most commonly searched types of Concierge jobs in Racine, WI?

The most popular types of Concierge jobs in Racine, WI are:

What cities near Racine, WI are hiring for Concierge Manager jobs?

Cities near Racine, WI with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Racine, WI as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Contract, and 3% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $45,720 per year, or $22 per hour.

Service Concierge

Gordie Boucher Ford of Kenosha, Inc

Kenosha, WI • On-site

$15 - $19.50/hr

Full-time

Posted 9 days ago

Job description

Service Concierge
Position Summary
The Service Concierge is responsible for providing an exceptional customer experience throughout the dealership's service process. This position welcomes service customers, coordinates vehicle drop-offs and pick-ups, communicates service updates, and ensures customers receive clear and professional assistance from check-in through completion.
Key Responsibilities
  • Greet and assist customers arriving for vehicle service appointments.
  • Coordinate customer check-in and vehicle drop-off procedures.
  • Verify customer and vehicle information and document service concerns.
  • Communicate customer needs clearly to Service Advisors and technicians..
  • Assist with loaner vehicles, transportation arrangements, and customer waiting areas as needed.
  • Maintain accurate records and ensure all customer information is handled professionally.
  • Help maintain a clean, organized, and welcoming service department.
  • Identify opportunities to improve customer satisfaction and dealership service retention.
  • Perform other duties as assigned by Service Management.
Qualifications
  • Excellent customer service and communication skills.
  • Professional, friendly, and positive attitude.
  • Strong organizational and time-management skills.
  • Ability to multitask in a fast-paced dealership environment.
  • Automotive or dealership experience preferred but not required.
  • Basic computer skills and ability to learn dealership software.
  • Valid driver's license with a good driving record.
Key Performance Expectations
  • Deliver a high level of customer satisfaction.
  • Maintain accurate and timely communication with customers and service staff.
  • Minimize customer wait times and ensure smooth vehicle hand-offs.
  • Support service department efficiency and customer retention.
  • Represent the dealership in a professional manner at all times.
    FAMILY OWNED & OPERATED: Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.
    COMMUNITY: Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.
    Please send resumes to Belal Barakat at belal.barakat@boucher.com
    We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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