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Concierge Assistant Jobs in Racine, WI (NOW HIRING)

White Lodging Services Corp

Concierge

Milwaukee, WI · On-site

$15.25 - $19.75/hr

The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations. * Assist guests with any special requests including reservations, hotel ...

White Lodging Services Corporation

Concierge

Milwaukee, WI

$15.25 - $19.75/hr

The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations. * Assist guests with any special requests including reservations, hotel ...

White Lodging Careers

Concierge

Milwaukee, WI · On-site

$15.25 - $19.75/hr

The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations. * Assist guests with any special requests including reservations, hotel ...

White Lodging

Concierge

Milwaukee, WI · On-site

$15.25 - $19.75/hr

The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations. * Assist guests with any special requests including reservations, hotel ...

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How much do concierge assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for concierge assistant in Racine, WI is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $24.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by concierge assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

How do you get hired as a concierge assistant?

To get hired as a concierge assistant, candidates typically need customer service experience, strong communication skills, and familiarity with local services and amenities. Many employers prefer candidates with a high school diploma or equivalent and may require background checks or certifications in hospitality or customer service. Applying through hotel or property management companies and demonstrating professionalism during interviews can improve chances of employment.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a concierge assistant?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What is a concierge assistant?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.

What are the most commonly searched types of Concierge jobs in Racine, WI?

The most popular types of Concierge jobs in Racine, WI are:

What job categories do people searching Concierge Assistant jobs in Racine, WI look for?

The top searched job categories for Concierge Assistant jobs in Racine, WI are:

What cities near Racine, WI are hiring for Concierge Assistant jobs?

Cities near Racine, WI with the most Concierge Assistant job openings:

Concierge Assistant jobs near you
Infographic showing various Concierge Assistant job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,187 per year, or $21.7 per hour.

Concierge

White Lodging Services Corp

Milwaukee, WI • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

33rd of 108 rated hotels

Job description

Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
What You'll Do
  • The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
  • Assist guests with any special requests including reservations, hotel information, and arranging transportation.
  • Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
  • Help to resolve any guest complaints or concerns that come your way.
  • Assist guests with food and beverage needs while in the concierge lounge and clean the lounge as needed.
  • Develop and maintain positive working relationships.
  • Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
  • Perform other duties as assigned.

What You'll Bring
  • The concierge will have an outgoing and social personality.
  • Excellent communication and listening skills.
  • A passion for service with a positive, can-do attitude and a team-player mindset.
  • A talent for problem-solving and the ability to adapt to any situation.
  • Ability to stand and walk for long periods of time and to lift at least 10 pounds regularly.

What You Can Look Forward To
  • DailyPay option
  • Day 1 Medical, Dental and Vision insurance
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Hostcare Resources healthcare concierge
  • Leadership development
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

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