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Concierge Front Jobs in Colorado (NOW HIRING)

Cogir Senior Living

Concierge

Denver, CO · On-site

$15.75 - $20.25/hr

POSITION SUMMARY The Concierge is an important part of our brand and has a dynamic role in their ... This position will provide front desk coverage and exceptional customer service by consistently ...

Kisco Senior Living

Concierge

Denver, CO · On-site

$19.50 - $20.50/hr

The Concierge establishes a warm, secure, and friendly atmosphere in the community and provides ... Maintain a neat and clean front desk and entrance area * Respond to emergencies and supply ...

Mbk

Concierge, FT

Colorado Springs, CO · On-site

$16 - $18/hr

Concierge, FT At MBK Senior Living, we're committed to putting people first - our residents and ... appearance keeping the front entrance, lobby, and reception areas clean and organized 20 ...

Sonnenalp Hotel

Concierge - One Willow Bridge

Vail, CO · On-site

$24 - $28/hr

The concierge is to extend the highest level of personalized service to all guests and owners. They ... To be completely familiar with all front desk computer operations and procedures for arrival and ...

Woodhouse

Spa Concierge

Littleton, CO · On-site

$18 - $20/hr

Spa Concierge About Woodhouse Founded in 2001, Woodhouse is a premier spa franchise with a fresh ... Leadership experience in a similar role or front-office operations. * Comfort level with driving ...

Sonnenalp Hotel

Concierge - One Willow Bridge

Vail, CO · On-site

$24 - $28/hr

The concierge is to extend the highest level of personalized service to all guests and owners. They ... To be completely familiar with all front desk computer operations and procedures for arrival and ...

Frenchies LLC

Receptionist/Concierge

Highlands Ranch, CO · On-site

$16 - $18/hr

Training & development Front Desk Concierge - Frenchies Modern Nail Care Part-Time | Clean, Non-Toxic Nail Studio | Colorado Springs, CO Pay: $16+ per hour (depending on experience and schedule ...

Vail Resorts

Concierge

Vail, CO · On-site

$20/hr

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... Front Office

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Concierge Front information

What is a concierge front?

Concierge Front staff are professionals who work at the front desk or lobby area of hotels, apartment buildings, or offices, providing guests and residents with assistance and information. Their duties may include greeting guests, managing reservations, handling luggage, arranging transportation, and offering recommendations for local attractions or services. They play a key role in creating a welcoming and efficient environment, ensuring that guests have a positive experience during their stay. Excellent communication, problem-solving skills, and a strong knowledge of the local area are essential for this role.

What are some common challenges faced by a concierge front and how can they be addressed?

Concierge Front professionals often encounter challenges such as handling high guest volumes during peak times, managing last-minute requests, and ensuring personalized service for each guest. To address these challenges, it's important to develop strong multitasking and communication skills, stay organized, and maintain a calm, friendly demeanor under pressure. Collaborating closely with other hotel departments, such as housekeeping and reservations, also helps streamline guest services and resolve any issues efficiently.

What are the key skills and qualifications needed to thrive as a concierge front, and why are they important?

To thrive as a Concierge Front, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with property management systems, booking software, and communication tools is typically required. Exceptional interpersonal skills, attention to detail, and discretion help set top performers apart in this role. These skills ensure guests receive outstanding service and support, creating positive experiences and reinforcing the property's reputation.

What is the difference between Concierge Front vs Front Desk Agent?

AspectConcierge FrontFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, high-end establishmentsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desks
Primary RoleAssist guests with personalized services, reservations, local infoCheck-in/check-out, guest inquiries, administrative tasks

While both roles involve guest interaction, a Concierge Front focuses on personalized services and guest experience enhancement, often in luxury settings. A Front Desk Agent handles check-in/check-out and administrative duties. The roles overlap in customer service skills but differ in scope and responsibilities.

Do concierge front make good money?

Concierge front positions typically offer hourly wages that can range from minimum wage to higher rates depending on the location and employer. Experienced concierges with strong customer service skills and certifications may earn higher salaries, and some roles include tips or bonuses that increase overall income.

How much do you get paid as a concierge front?

Concierge front desk staff typically earn an average hourly wage ranging from $12 to $20, depending on experience, location, and the employer. Salaries can vary with full-time positions offering annual pay between $25,000 and $45,000. Additional benefits may include tips, bonuses, or shift differentials.

How to become a concierge front?

To become a concierge front, candidates typically need a high school diploma or equivalent and strong customer service skills. Relevant experience in hospitality or customer service, along with knowledge of local area and basic computer skills, can improve job prospects. Some employers may prefer certifications in hospitality or customer service training.

What are popular job titles related to Concierge Front jobs in Colorado?

For Concierge Front jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Concierge Front jobs in Colorado look for?

The top searched job categories for Concierge Front jobs in Colorado are:

Concierge Front jobs near you

Concierge

Cogir Senior Living

Denver, CO • On-site

$15.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Job Type
Full-time, Part-time
Description
Saturday & Sunday 6am - 2pm
Sunday - Thursday 2pm - 10pm
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
  • Competitive wages, training, and growth opportunities.
  • Early access to paycheck.
  • Health, Dental, Vision, and Life Insurance.
  • Paid Vacation, Holidays, and Sick Leave.
  • 401K with company match.
  • Free meals at work.
  • Employee Assistance Program.
  • Generous Employee Referral Program and more.

POSITION SUMMARY
The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and supportive environment. This position plays a key role in creating a positive experience within the senior living community by addressing inquiries, coordinating resident services, and maintaining efficient front desk operations.
KEY RESPONSIBILITIES
  • Answer a multi-line telephone, directing calls and inquiries as needed.
  • Greet all families, residents, guests, and vendors with a smile.
  • Maintain outside visitor logs and monitor access to the community.
  • Assist residents with scheduling transportation, activities, or appointments.
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
  • Order office supplies.
  • Address resident concerns or questions and escalate issues to management when necessary.
  • Complete work order requests.

Requirements
CANDIDATE QUALIFICATIONS
Education:
  • High School Diploma or equivalent.

Experience, Competencies, and Skills:
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required.
  • Working knowledge of various computer systems, including Word, Excel, and Outlook.
  • Patience and willingness to assist our residents, visitors, and team members.
  • Friendly, assertive, professional, outgoing, multitasked, and organized.
  • Excellent communication skills.
  • Availability to work flexible shifts, including weekends and holidays.
  • Ability to maintain confidentiality and adhere to ethical standards.

Apply