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Concierge Associate Jobs in Silver Spring, MD (NOW HIRING)

Playfly Sports

Hospitality Concierge

Baltimore, MD · On-site

$15.50 - $19.75/hr

HOSPITALITY CONCIERGE (MORGAN STATE) Baltimore, Maryland On Site THE RUNDOWN Playfly Sports is ... We support an inclusive workplace where associates excel based on personal merit, qualifications ...

HarborChase LLC

Part-Time Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for ... Greets all visitors, residents, family members and associates in a warm and inviting manner on the ...

HarborChase

Part-Time Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for ... Greets all visitors, residents, family members and associates in a warm and inviting manner on the ...

HarborChase

Part-Time Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for ... Greets all visitors, residents, family members and associates in a warm and inviting manner on the ...

Planned Companies

Full Time Concierge| Bethesda, MD

Bethesda, MD · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Associates and Doormen to ensure the best experience and related services are provided and ... Requirements: * 3+ years of concierge front desk experience. * Desire and passion to provide a warm ...

Planned Companies

Full Time Concierge| Bethesda, MD

Bethesda, MD · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Associates and Doormen to ensure the best experience and related services are provided and ... Requirements: * 3+ years of concierge front desk experience. * Desire and passion to provide a warm ...

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All JobsConcierge Associate JobsConcierge Associate Jobs in Silver Spring, MD

Concierge Associate information

See Silver Spring, MD salary details

$11

$18

$26

How much do concierge associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for concierge associate in Silver Spring, MD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.

How to become a concierge associate with no experience?

To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.

Is a concierge associate a stressful job?

A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.

What are the most commonly searched types of Concierge jobs in Silver Spring, MD?

The most popular types of Concierge jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Concierge Associate jobs?

Cities near Silver Spring, MD with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,962 per year, or $18.7 per hour.

Front Desk Concierge (Floater)

Stratton Amenities

Silver Spring, MD • On-site

$16/hr

Part-time

Re-posted 3 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.
Shifts: Floater
Position Requirements
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills
  • Takes pride and ownership in the position and property
  • Ability to listen and react quickly to residents' and guests' requests in a genuine manner
  • Have at least two years of hospitality experience
  • Possess amazing interpersonal skills and exceptional guest service abilities
  • Be organized, proactive, productive and self-motivated showing a positive attitude
  • Maintain a neat and professionally well-groomed appearance
  • Think clearly, quickly and efficiently and make concise decisions even under pressure

Main Responsibilities
  • Greet and direct residents and visitors with a pleasant attitude
  • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodation
  • Cultivate and retain cohesive relationships with residents, vendors and contractors
  • Professional telephone etiquette and message delivery
  • Accurately log guest packages, ensure timely delivery and perform package inventory audits
  • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  • Assist in the scheduling and completion of all amenities' requests including local transportation, residents' move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
  • Ability to maintain confidentiality
  • Must be able to work flexible schedules including nights, weekends and holidays

Experience Requirements:
  • Experience in hospitality or upscale customer service or retail
  • Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

What Stratton Amenities employees say

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