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Concierge Associate Jobs in Silver Spring, MD (NOW HIRING)

RR Donnelley

Sr. Concierge Associate

Washington, DC

Qualifications * 5-7 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.

RR Donnelley

Sr. Concierge Associate

Washington, DC

$19.13 - $26.44/hr

Qualifications * 5-7 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.

RR Donnelley

Sr. Concierge Associate

Washington, DC · On-site

$19.13 - $26.44/hr

Qualifications * 5-7 years previous experience working in a Concierge/Host role for a blue-chip company within a high-end Hotel, Country Club, Restaurant, Retail or applicable Commercial environment.

RPM Living

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

RPM Living

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

RPM Living

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

RPM Living

Concierge

Washington, DC

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

RPM Living

Concierge

Washington, DC · On-site

$17.50 - $22.75/hr

The Concierge is the face of the property and promotes a sense of community while organizing ... Weekly pay for all associates working onsite at an apartment community * Comprehensive healthcare ...

Concord Hospitality

Concierge-Breakfast Attn

Linthicum, MD · On-site

$15.50 - $16/hr

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K ...

Stratton Amenities

Front Desk Concierge

Silver Spring, MD · On-site

$16 - $20.75/hr

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk ... Our mission is to create the most hospitable experience for our associates, residents and clients.

Stratton Amenities

Front Desk Concierge

Silver Spring, MD · On-site

$15 - $17/hr

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk ... Our mission is to create the most hospitable experience for our associates, residents and clients.

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Concierge Associate information

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How much do concierge associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for concierge associate in Silver Spring, MD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the most commonly searched types of Concierge jobs in Silver Spring, MD?

The most popular types of Concierge jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Concierge Associate jobs?

Cities near Silver Spring, MD with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,962 per year, or $18.7 per hour.

Concierge Associate

JRK RESIDENTIAL GROUP INC

Washington, DC • On-site

$22 - $24/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

As a Concierge Associate, you are responsible for all front desk agent duties for a large residential community during peak business hours for our residents, identifying needs and addressing questions or concerns promptly and professionally.The How…While prior guest service or customer service experience is helpful for your success, it’s unnecessary. We will show you how to serve our residents and vendors to the company’s high standards. You are active in the community, like to stay updated on events in the area, and are aware of local conveniences for the everyday items our residents might need.Your focus is on the community’s residents. You ensure that the Leasing Office is open on time each day and that public spaces and amenities are ready for resident use. This includes providing lighting, music, television, and coffee that is accessible, pleasing, and available.Your friendly and efficient approach is perfect when engaging with residents and assisting them with their needs, including facilitating potential resident inquiries with the leasing team, answering and transferring calls into the office to the appropriate person, receiving company and resident deliveries and mail and reaching out to recipients to retrieve packages, managing resident and guest parking, and forwarding maintenance work orders promptly to the maintenance team.The Details…
  • You will work part-time, including weekend shifts, approximately 24 hours per week.
  • You must be a resident of the community.
  • Part-time and seasonal employees earn paid sick leave per state requirements.

We can’t be an industry leader without you. Apply Now!

*The Company provides at least 40 hours of Paid Sick Leave per year in states with no state mandate. **To be eligible for holiday pay, employees must have completed 90 days of employment and worked the last scheduled day before and the first day after the holiday.

Required Skills and Abilities
  • Excellent verbal and written communication skills with the ability to write and speak clearly and free of typos or grammatical mistakes
  • Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
  • Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines
  • Ability to function well in a fast-paced, high-volume environment
  • Proficient with Microsoft Office Suite or related software
Education and Experience
  • A high school diploma or GED is required, or equivalent work experience
  • Must have an aptitude for basic office procedures and previous experience in similar roles in hospitality, service, or commercial real estate industries
  • Proficient computer skills, including using Microsoft Office products in an office environment
  • Valid driver's license to operate company-owned vehicles or to utilize own vehicle for work
Physical Requirements
  • Expected work hours:
    • Must work on the busiest days of the week, including Fridays and Saturdays weekly (and at least one Sunday a month) and on Holidays, during peak business hours, including at least one closing shift weekly
    • During high-traffic holiday periods, the position is scheduled according to Company standards; the supervisor must approve schedules
  • Travel: Occasionally, may need to drive a company or personal vehicle for business
  • Work environment and physical demands:
    • General office environment, ability to lift or move items weighing up to 10 pounds
    • Ability to move about the property to perform assigned tasks and responsibilities, including sitting or standing for extended periods, walking, and climbing stairs to perform functions in various weather conditions and variable climates
  • FLSA Status: Non-exempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Two Coast Living is an Equal Opportunity Employer.

We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

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