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Concierge Associate Jobs in Baltimore, MD (NOW HIRING)

Concord Hospitality

Concierge-Breakfast Attn

Linthicum, MD · On-site

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K ...

Concord Hospitality

Concierge / Breakfast Attendant

Linthicum, MD · On-site

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K ...

Stratton Amenities

Front Desk Concierge

Silver Spring, MD · On-site

$16 - $20.75/hr

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk ... Our mission is to create the most hospitable experience for our associates, residents and clients.

Playfly Sports

Hospitality Concierge

Baltimore, MD · On-site

$15.50 - $19.75/hr

HOSPITALITY CONCIERGE (MORGAN STATE) Baltimore, Maryland On Site THE RUNDOWN Playfly Sports is ... We support an inclusive workplace where associates excel based on personal merit, qualifications ...

HarborChase LLC

Part-Time Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for ... Greets all visitors, residents, family members and associates in a warm and inviting manner on the ...

HarborChase

Part-Time Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for ... Greets all visitors, residents, family members and associates in a warm and inviting manner on the ...

HarborChase

Part-Time Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for ... Greets all visitors, residents, family members and associates in a warm and inviting manner on the ...

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All JobsConcierge Associate JobsConcierge Associate Jobs in Baltimore, MD

Concierge Associate information

See Baltimore, MD salary details

$10

$18

$25

How much do concierge associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for concierge associate in Baltimore, MD is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.09 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the most commonly searched types of Concierge jobs in Baltimore, MD?

The most popular types of Concierge jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Concierge Associate jobs?

Cities near Baltimore, MD with the most Concierge Associate job openings:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,449 per year, or $18 per hour.

Concierge-Breakfast Attn

Concord Hospitality

Linthicum, MD • On-site

$15.50 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Concord Hospitality rating

7.2

Company rating: 7.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

19th of 108 rated hotels

Job description

We are hiring a Concierge
Love serving others? Making someone smile? Great at giving restaurant and entertainment advice as well as directions in your area? The hotel concierge is an important role at any full-service hotel in providing the guest with the total "Guest Experience." You are the go-to person the guest will come to for ideas on how to make their visit the most it can be...and you - armed with the knowledge of the area's best expected attractions - makes their stay memorable for years to come
The Role:
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem.
Review shift logs/daily memo books and document pertinent information in logbooks.
Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Must be able to obtain or have a Maryland Serve Safe certificate.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, tuition assistance, 401K, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Pay rate $15.50-$16.00
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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