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Concierge Associate Jobs in Baltimore, MD (NOW HIRING)

Sales Associate

Baltimore, MD ยท On-site

$15/hr

You'll be part concierge, part sales pro, part vibe curator -- and yes, part team player who keeps ... Managing appointment flow and supporting our Wax Associates throughout the day * Handling phones ...

Sales Associate

Cockeysville, MD ยท On-site

$15/hr

You'll be part concierge, part sales pro, part vibe curator -- and yes, part team player who keeps ... Managing appointment flow and supporting our Wax Associates throughout the day * Handling phones ...

You'll be part concierge, part sales pro, part vibe curator -- and yes, part team player who keeps ... Managing appointment flow and supporting our Wax Associates throughout the day * Handling phones ...

Showing results 21-40

Concierge Associate information

See Baltimore, MD salary details

$10

$18

$25

How much do concierge associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for concierge associate in Baltimore, MD is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.09 per hour, depending on experience, location, and employer.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage of around $12 to $20, depending on location, experience, and employer. Salaries can range from approximately $25,000 to $45,000 annually for full-time roles. Compensation may also include tips and benefits such as health insurance and paid time off.

How to become a concierge associate with no experience?

To become a concierge associate with no experience, focus on developing strong customer service and communication skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent, and gaining familiarity with hotel or hospitality environments can be helpful; some employers provide on-the-job training for new hires.

Is a concierge associate a stressful job?

A concierge associate's job can be stressful due to high customer service expectations, multitasking, and managing diverse guest needs. The role often requires strong communication skills, problem-solving, and the ability to handle busy environments, which can contribute to job-related stress.

What are the most commonly searched types of Concierge jobs in Baltimore, MD?

The most popular types of Concierge jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Concierge Associate jobs?

Cities near Baltimore, MD with the most Concierge Associate job openings:

Infographic showing various Concierge Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,449 per year, or $18 per hour.

Security Concierge Monday-Friday 7am-3pm

Comstock

Silver Spring, MD โ€ข On-site

$18 - $18.50/hr

Full-time

Re-posted 9 days ago


Job description

Position Description:
The Security Officer: Concierge is responsible for the daily management of the front desk at its located office building lobby. This position delivers company, client, and customer expectations by ensuring the facility is operating in accordance with company policy and client expectations.
Responsibilities:
  • Access control for guests, tenants, and vendors.
  • Provide elevator assistance and door assistance to all guests.
  • Provide customer service and assistance to clients, customers, and visitors.
  • Daily activity report, access control reports, and incident reports daily.
  • Observation and reporting of all safety concerns.
  • Patrol the common areas.
  • Directly oversees all day-to-day activities associated with opening, managing, and closing the facility.
  • Ensures the facility's safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company's Safety Manual.
  • Resolves customer concerns that are escalated to his/her attention by the facility's front-line associates.
  • Completes Incident Forms and conducts incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office.
  • Consistently and effectively uses software applications necessary to record and track work.
  • Performs other duties as assigned.

Qualifications
  • High School Diploma
  • Minimum of 2 years' experience in customer-service related job
  • Valid driver's license without major violations
  • Flexibility to work after hours and weekends, as needed
  • Flexibility to work through lunches (paid) on a constistent basis unless advance arrangements made in accordance with division/department policies.
  • Must be a certified security professional (VA Unarmed Security Officer/Courier, aka DCJS) by the state of Virginia or will be required to obtain certification within 60 days of start/transfer date.
  • Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
  • Strong sense of urgency
  • Strong problem-solving, time management and communication skills
  • Must be highly credible and trustworthy, and operate with high degree of integrity
  • Must hold oneself and others accountable and strive for a high level of excellence
  • Must have a positive, can-do attitude and be able to fuel growth and innovation
  • Must be customer-focused and results-oriented
  • Must want to continuously learn and develop
  • Exceptional oral and written communication, active listening, and organizational skills
  • Ability to establish strong working relationships with others in team setting
  • Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
  • Self-directed and able to work independently, with minimal supervision

PHYSCIAL DEMANDS AND WORK ENVIRONMENT
  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
  • Push, pull or lift up to 50 pounds
  • Continuous repetitive motions
  • Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards

ONE COMSTOCK, ONE MISSION: Delivering extraordinary experiences in places people live, work, and play. To support Comstock's core mission statement, all team members must demonstrate a commitment to customer satisfaction while promoting professionalism, collaboration, and respect for all individuals and organizations that do business with Comstock.
The wage range listed for this position reflects a reasonable estimate and considers multiple factors that influence compensation decisions. These may include, but are not limited to, your skills, experience, training, licensure, certifications, and the specific needs of the organization. The posted range does not reflect adjustments for geographic differentials tied to where the role may be filled.
At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.
You may also be eligible to participate in a discretionary annual incentive program. Any award under this program is subject to its rules and may depend on individual and organizational performance.
Maryland Compensation Range
$18-$18.50 USD