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Concentrix Csr Jobs in Raleigh, NC (NOW HIRING)

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

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Concentrix Csr information

See Raleigh, NC salary details

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How much do concentrix csr jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for concentrix csr in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a Concentrix CSR?

Concentrix CSRs, or Customer Service Representatives, are professionals who handle customer inquiries, concerns, and support requests on behalf of Concentrix's clients. They interact with customers via phone, email, chat, or social media to resolve issues, provide information, and ensure a positive customer experience. CSRs play a vital role in representing the brand's voice, troubleshooting problems, and helping customers find solutions efficiently. The role often requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What skills and qualifications are needed to thrive as a Concentrix CSR?

To thrive as a Concentrix CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help CSRs excel in handling diverse customer concerns and delivering quality service. These skills are essential for maintaining customer satisfaction, resolving issues efficiently, and supporting Concentrix's reputation for excellent service.

What are common challenges faced by Concentrix CSRs, and how can new hires overcome them?

Concentrix Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving product knowledge. New hires can overcome these hurdles by actively participating in training sessions, leveraging support from team leads and experienced colleagues, and using internal knowledge bases for quick reference. Maintaining clear communication, staying organized, and practicing empathy are also key strategies for delivering excellent service and managing workplace stress.

What is the difference between Concentrix Csr vs Concentrix Customer Service Representative?

AspectConcentrix CsrConcentrix Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & Industry UsageConcentrix, in the customer service industryConcentrix, in the customer service industry

Both roles involve customer support within Concentrix, often requiring similar credentials and work environments. The term "Concentrix Csr" is a broader designation that may include various customer service roles, while "Concentrix Customer Service Representative" specifically refers to frontline support staff. Essentially, they are closely related, with the CSR being a specific job title within the broader Csr category.

What are popular job titles related to Concentrix Csr jobs in Raleigh, NC?

For Concentrix Csr jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Concentrix Csr jobs in Raleigh, NC look for?

The top searched job categories for Concentrix Csr jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Concentrix Csr jobs?

Cities near Raleigh, NC with the most Concentrix Csr job openings:

Concentrix Csr jobs near you
Infographic showing various Concentrix Csr job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% Locum Tenens, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative (CSR)

Raleigh, NC • On-site

CMC Electric
See more jobs at CMC Electricexternal

$15 - $17/hr

Full-time

Re-posted 2 days ago

Job description

CMC Electric, LLC of Clayton, NC is looking to hire a Customer Service Representative (CSR) for, Saturday shift. This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour, depending on experience. ABOUT CMC ELECTRIC, LLCWe have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and positive work culture. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)As a Customer Service Representative (CSR), you are the voice of our company as you provide superb customer service to our clients. Your positive, friendly disposition comes through over the phone and in online chats--and is one of the reasons that our clients enjoy doing business with us. You love that you get to interact with people every day and feel good about representing a great local company that treats its customers right! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)Customer service experiencePhone experienceBasic computer skillsEnjoy working with peopleIndustry-specific experience is a plus but not required. Are you team-oriented? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize tasks effectively? If so, then you might just be perfect for this Customer Service Representative (CSR) position! CALL CENTER WORK SCHEDULESaturday only READY TO JOIN OUR CALL CENTER TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this call center job with our electrical company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 27520
Job Posted by ApplicantPro