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Computer Troubleshooting Jobs in Washington (NOW HIRING)

SEACORP

Computer Engineer IV

College Park, MD

$110K - $130K/yr

Design architecture, installation,configuration, troubleshooting, and maintenance of server and ... Inaddition to design and development duties, computer hardware engineerssupervise the manufacturing ...

Guidehouse

Computer Systems Analyst

Rockville, MD · On-site

$98K - $163K/yr

We are seeking a Computer Systems Analyst to support chemical safety within NCATS chemistry labs ... Provide responsive technical support to end users, including issue resolution, troubleshooting, and ...

Guidehouse

Computer Systems Analyst

Rockville, MD

$98K - $163K/yr

We are seeking a Computer Systems Analyst to support chemical safety within NCATS chemistry labs ... Provide responsive technical support to end users, including issue resolution, troubleshooting, and ...

HeiTech Services

Computer Programmer 1

Hyattsville, MD · On-site

$58K - $65K/yr

About the Role The Computer Programmer I supports the development, maintenance, testing, and ... Troubleshoot and repair system problems. * Develop and maintain technical documentation and user ...

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

Troubleshoot and resolve technical issues related to operating systems, networks, applications, and ... Strong knowledge of computer systems, hardware, and software applications. * Proficiency in ...

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

Troubleshoot and resolve technical issues related to operating systems, networks, applications, and ... Strong knowledge of computer systems, hardware, and software applications. * Proficiency in ...

SEACORP

Computer Engineer IV

College Park, MD · On-site

$110K - $130K/yr

SEACORP is seeking a well-qualified Computer Engineer IV . Primary Duties and Responsibilities: Job ... Design architecture, installation,configuration, troubleshooting, and maintenance of server and ...

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Computer Troubleshooting information

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How much do computer troubleshooting jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for computer troubleshooting in Washington is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.39 per hour, depending on experience, location, and employer.

What is a Computer Troubleshooting job?

A Computer Troubleshooting job involves diagnosing, identifying, and resolving hardware and software issues in computers and related devices. Professionals in this role analyze system errors, install updates, configure settings, and provide technical support to users. They may work in IT departments, help desks, or as independent technicians. Strong problem-solving skills, knowledge of operating systems, and familiarity with networking are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Computer Troubleshooting position, and why are they important?

To thrive in Computer Troubleshooting, you need a strong understanding of hardware, software, networking principles, and diagnostic methodologies, often supported by certifications like CompTIA A+ or Network+. Familiarity with system diagnostic tools, remote support software, and operating systems such as Windows, macOS, or Linux is essential. Excellent problem-solving abilities, patience, and clear communication skills differentiate top performers in this role. These competencies ensure quick and accurate resolution of technical issues, minimizing downtime and supporting seamless business operations.

What are some typical challenges faced by professionals in Computer Troubleshooting roles?

One common challenge in Computer Troubleshooting is diagnosing complex or intermittent issues that may have multiple underlying causes. Professionals in this role often need to balance resolving urgent support requests while documenting solutions and maintaining clear communication with users who may have varying levels of technical knowledge. Additionally, staying up-to-date with evolving technology and security protocols is essential. These challenges can be both demanding and rewarding, offering opportunities to continually learn and develop valuable IT skills.

What are popular job titles related to Computer Troubleshooting jobs in Washington? For Computer Troubleshooting jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Computer Troubleshooting jobs in Washington look for? The top searched job categories for Computer Troubleshooting jobs in Washington are:
Computer Troubleshooting jobs near you

COMPUTER TECHNICIAN - INDEPENDENT CONTRACTOR

Cyberteck Academy

Bethesda, MD

$24 - $25/day

Full-time, Part-time, Contractor

Re-posted 7 days ago

Job description

COMPUTER TECHNICIAN – INDEPENDENT CONTRACTOR

About us:

CyberTeck Academy is seeking a qualified Computer Technician to perform maintenance, troubleshooting, and reimaging of Dell, Acer, and Toshiba laptops used in our educational programs.

Role Overview:

This is a freelance independent contractor opportunity and is not a traditional part-time employee position. This role is ideal for experienced computer technicians seeking supplemental income, side work, or additional earnings while maintaining full-time employment or other business activities. Work is assigned on an as-needed basis throughout the year and there is no guarantee of a minimum number of hours. The technician will be responsible for picking up laptops from designated locations, performing repairs and reimaging at their own location, and returning completed laptops when repairs are finished. Contractors have flexibility to perform the work during hours that fit their schedule, provided agreed-upon deadlines are met.

Job Duties

• Reimage Windows laptops using cloning/ghosting software.
• Install missing drivers and software.
• Troubleshoot Windows boot failures and hardware-related issues.
• Test laptops to verify functionality after repair or reimaging.
• Maintain records of laptops received, reimaged, repaired, and returned, including serial numbers or asset tags when provided.
• Pick up and return laptops from designated storage or manager meeting locations.
• Provide periodic updates on repair progress via email or virtual meetings.
• Handle company equipment responsibly and securely while in possession.

Technical Requirements

Applicants must have prior experience reimaging computers using cloning or ghosting software and must possess the equipment necessary to perform the work, including:

• Network switch (12–24 ports preferred)
• Cloning/Ghosting software
• Network cables
• USB drives
• Workspace suitable for storing and repairing multiple laptops

Qualifications

• Experience troubleshooting Windows 8 and Windows 10 laptops.
• Experience reimaging computers through a network environment.
• Ability to diagnose hardware and software issues.
• Strong organizational skills and attention to detail.
• Reliable transportation for equipment pickup and return.

Evaluation Process

As part of the interview process, applicants may be asked to demonstrate their reimaging process by setting up a network and testing up to five (5) laptops provided by CyberTeck Academy. CyberTeck Academy will provide a clean laptop image to be used as the master image for testing purposes.

Compensation

• $25.00 per hour.
• Mileage reimbursement of $0.70 per mile for approved pickup and return trips involving CyberTeck Academy equipment.
• Travel time is not separately compensated.
• Contractors must submit invoices detailing hours worked, laptops reimaged, approved mileage, and any approved troubleshooting services.
• Approved invoices will be paid within twenty-five (25) days of receipt.
• Additional compensation terms are governed by the Independent Contractor Agreement.

Locations

Technicians must be willing to meet CyberTeck Academy managers at designated locations in:

• Fairfax County, Virginia
• Montgomery County, Maryland
• Columbia, Maryland

How to Apply

Email your resume and answers to the prescreening questions below to:

walaa@cyberteckacademy.com

Prescreening Questions

  1. This is a part-time independent contractor position. You will be responsible for picking up laptops and performing repairs and reimaging at your own location. Is this acceptable?

  2. Are you willing to meet our managers in Fairfax County, VA, Montgomery County, MD, or Columbia, MD to pick up and return laptops?

  3. How many years of Computer Technician experience do you have?

  4. Where do you currently live?

  5. Briefly describe your experience with computer reimaging, including the company you worked for and how long you performed this work.

  6. Do you currently own the following equipment?
    • Network switch
    • Cloning/Ghosting software
    • Network cables
    • USB drives

  7. Do you have a dedicated workspace suitable for storing and repairing multiple laptops?

  8. Describe the process you would use to efficiently reimage multiple laptops.

  9. If hired and you do not currently own the required equipment, are you willing to purchase it and provide proof of purchase before receiving company laptops?

  10. What is your desired hourly rate?