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Computer Troubleshooting Jobs in Washington (NOW HIRING)

TIAG

Help Desk Technician

Fort Belvoir, VA

$22.50 - $30.50/hr

Perform computer troubleshooting and setup process requiring multiple detailed processes and procedures. * Write/document detailed troubleshooting results in help desk ticket tracking. * Pull ...

kgs

Computer Operator III

Silver Spring, MD

Identifying and troubleshooting complex operational issues, system errors, and hardware/software ... Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent ...

Koniag, Inc.

Computer Operator III

Silver Spring, MD · On-site

Identifying and troubleshooting complex operational issues, system errors, and hardware/software ... Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent ...

kgs

Computer Operator III

Silver Spring, MD

Identifying and troubleshooting complex operational issues, system errors, and hardware/software ... Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent ...

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How much do computer troubleshooting jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for computer troubleshooting in Washington is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.39 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In computer troubleshooting, highly experienced freelance technicians or consultants can earn around $10,000 per month by providing specialized support, remote diagnostics, or network setup services. Success typically requires strong technical skills, certifications, and a solid client base, often working independently or through platforms that connect freelancers with clients.

What is a Computer Troubleshooting job?

A Computer Troubleshooting job involves diagnosing, identifying, and resolving hardware and software issues in computers and related devices. Professionals in this role analyze system errors, install updates, configure settings, and provide technical support to users. They may work in IT departments, help desks, or as independent technicians. Strong problem-solving skills, knowledge of operating systems, and familiarity with networking are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Computer Troubleshooting position, and why are they important?

To thrive in Computer Troubleshooting, you need a strong understanding of hardware, software, networking principles, and diagnostic methodologies, often supported by certifications like CompTIA A+ or Network+. Familiarity with system diagnostic tools, remote support software, and operating systems such as Windows, macOS, or Linux is essential. Excellent problem-solving abilities, patience, and clear communication skills differentiate top performers in this role. These competencies ensure quick and accurate resolution of technical issues, minimizing downtime and supporting seamless business operations.

What are some typical challenges faced by professionals in Computer Troubleshooting roles?

One common challenge in Computer Troubleshooting is diagnosing complex or intermittent issues that may have multiple underlying causes. Professionals in this role often need to balance resolving urgent support requests while documenting solutions and maintaining clear communication with users who may have varying levels of technical knowledge. Additionally, staying up-to-date with evolving technology and security protocols is essential. These challenges can be both demanding and rewarding, offering opportunities to continually learn and develop valuable IT skills.

What are popular job titles related to Computer Troubleshooting jobs in Washington? For Computer Troubleshooting jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Computer Troubleshooting jobs in Washington look for? The top searched job categories for Computer Troubleshooting jobs in Washington are:
Computer Troubleshooting jobs near you
Help Desk Technician

Help Desk Technician

TIAG

Fort Belvoir, VA

$22.50 - $30.50/hr

Full-time

Posted 25 days ago

Job description

TIAG is now hiring a Help Desk Associate to join our team at Fort Belvoir, supporting the A.T. Augusta Military Medical Center (Formerly known as Fort Belvoir Community Hospital).

This position requires that the candidate hold a Secret security clearance, so the candidate must be a US Citizen or Naturalized Citizen. This is an on-site position at Fort Belvoir Community Hospital. 

Position Responsibilities:

  • Use a ticket tracking system such as ServiceNow to access assigned tickets and close them. 
  • Perform computer troubleshooting and setup process requiring multiple detailed processes and procedures.
  • Write/document detailed troubleshooting results in help desk ticket tracking.
  • Pull computer/server log files and send them to Tier 3 support for further diagnosis.
  • Multi-task 3-5 concurrent computer support activities with detailed processes.
  • Recall from memory in a timely manner established computer support techniques.
  • As needed, perform troubleshooting for computer break-fix processes and software upgrades.
  • Provide exceptional customer service by actively listening to user issues, demonstrating empathy, and delivering clear and concise solutions in a timely manner.
  • Maintain a positive and professional demeanor while interacting with users across various communication channels (phone, email, chat, in-person), ensuring a high level of customer satisfaction.
  • Entry-level experience with remote access software, Office Automation Software Suites, and knowledge of Operating Systems and Networking.
  • Demonstrated ability to communicate effectively, both written and orally, among the customer base and Help Desk management.
  • Experience working with PC software and troubleshooting
  • An understanding of the military community is an added plus
  • Ability to obtain a Secret Clearance
  • Strong PC software and troubleshooting skills
  • Experience using Windows 10 and Microsoft Office 2010 Products
  • CompTIA Security+
  • CompTIA A+ cert OR other Windows Environment Certification required to start

TIAG is an equal opportunity employer and federal contractor or subcontractor.  Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a), and 41 CFR 60-741.5(a)  and employment decisions shall be based solely on merit and without regard disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. TIAG takes proactive steps to employ and advance in employment qualified individuals without regard to disability or protected veteran status.  The parties also agree that, as applicable, they will abide by the requirements and may be subject and required to take action pursuant to the following laws and accompanying regulations:


The Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended (and its implementing regulations at 41 C.F.R. 60-300);
Section 503 of the Rehabilitation Act of 1973, as amended (and its implementing regulations at 41 C.F.R 60-741); and 
Executive Order 13496 (and its implementing regulations at 29 C.F.R. part 471, Appendix A to Subpart A).

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