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Computer Systems Analyst Jobs in Massachusetts (NOW HIRING)

BA/BS degree in Business, Computer Science, Management Information Systems, or related field. * 5+ years of direct work experience in a relevant industry. * Demonstrated analytical background ...

Senior Systems Analyst

Boston, MA · On-site

$80K - $153K/yr

Bachelor's degree in Computer Science, Information Systems, or equivalent experience * 5+ years of experience in Systems Analysis or closely related roles * Demonstrated history of owning and driving ...

Bachelor's degree in Computer Science, Information Systems, or equivalent experience * 5+ years of experience in Systems Analysis or closely related roles * Demonstrated history of owning and driving ...

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Computer Systems Analyst information

See Massachusetts salary details

$18

$40

$60

How much do computer systems analyst jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for computer systems analyst in Massachusetts is $40.24, according to ZipRecruiter salary data. Most workers in this role earn between $30.19 and $50.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Systems Analyst, and why are they important?

To thrive as a Computer Systems Analyst, you need a solid background in information technology, systems analysis, and business process modeling, typically supported by a bachelor’s degree in computer science or a related field. Familiarity with tools such as SQL, UML, enterprise resource planning (ERP) systems, and sometimes relevant certifications like CBAP or CompTIA is crucial. Strong analytical thinking, communication, and problem-solving skills help translate business needs into technical solutions and foster effective collaboration. These skills and qualifications are vital for optimizing organizational IT systems, ensuring efficient operations, and supporting business objectives.

Is SOC an entry-level job?

A Security Operations Center (SOC) analyst is typically an entry-level to mid-level cybersecurity role that requires foundational knowledge of security tools, network protocols, and incident response. Entry-level positions often require some certifications like CompTIA Security+ and relevant technical skills, but advanced roles may need more experience or specialized certifications.

What are computer systems analysts?

Computer systems analysts are professionals who evaluate an organization’s current computer systems and procedures to identify opportunities for improvement. They work to bridge the gap between business needs and technology solutions by analyzing data processing problems and developing efficient solutions. Their responsibilities often include recommending new technologies, configuring systems, and ensuring that IT processes align with business goals. Computer systems analysts collaborate with managers, IT staff, and end users to implement and optimize computer systems. They play a key role in increasing productivity and efficiency within organizations.

How much is a system analyst paid?

The average salary for a computer systems analyst in the United States is around $80,000 to $100,000 per year, depending on experience, location, and industry. Entry-level analysts typically earn less, while those with specialized skills or certifications can earn higher salaries. Many roles also offer benefits such as health insurance and opportunities for advancement.

What is the difference between Computer Systems Analyst vs Network Administrator?

AspectComputer Systems AnalystNetwork Administrator
CredentialsBachelor's degree in CS, IS, or related field; certifications like CompTIA, CiscoBachelor's degree in CS, IS, or related field; Cisco certifications, CompTIA Network+
Work EnvironmentOffice settings, consulting firms, IT departmentsData centers, office networks, IT support teams
Employer & IndustryBusinesses, government agencies, consulting firmsOrganizations with large or complex networks
Common Search & ComparisonYesYes

Computer Systems Analysts focus on evaluating and improving computer systems and software to meet business needs, often working on system design and implementation. Network Administrators primarily manage and maintain computer networks, ensuring connectivity and security. While both roles require similar certifications and work environments, their core responsibilities differ: analysts optimize systems, whereas administrators maintain network infrastructure.

What are some of the most common challenges faced by Computer Systems Analysts in their daily work?

Computer Systems Analysts often encounter challenges such as bridging communication gaps between technical teams and non-technical stakeholders, managing changing project requirements, and ensuring seamless integration of new technologies with existing systems. They must balance technical feasibility with business goals while troubleshooting complex system issues under tight deadlines. Success in this role requires adaptability, strong analytical skills, and the ability to collaborate effectively across departments.

What Is a Computer Systems Analyst?

A computer systems analyst helps companies increase efficiency through technology. They are responsible for examining and improving an organization’s computer systems and advising organization leaders on how to use technology to meet organizational goals and objectives. Computer systems analysts have education and experience in systems design, cost analysis, and computer science to develop technical solutions. To perform their jobs well, computer systems analysts must work with multiple departments including finance, quality assurance, information technology/technical support, and training to implement technical solutions that fit the budget, goals, and deliverables of the organization.

Are computer system analysts in demand?

Computer systems analysts are in high demand due to the ongoing need for organizations to improve technology systems and cybersecurity. The role requires strong analytical skills and knowledge of programming, systems design, and network security, making it a stable career choice with growth prospects.

What do computer systems analyst do?

A computer systems analyst evaluates an organization’s IT systems and business processes to identify improvements. They design solutions, implement new systems, and ensure technology aligns with business goals, often using tools like diagramming software and project management skills. They typically require strong analytical skills and knowledge of programming, databases, and network systems.
What are the most commonly searched types of Computer Systems Analyst jobs in Massachusetts? The most popular types of Computer Systems Analyst jobs in Massachusetts are:
What are popular job titles related to Computer Systems Analyst jobs in Massachusetts? For Computer Systems Analyst jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Computer Systems Analyst jobs in Massachusetts look for? The top searched job categories for Computer Systems Analyst jobs in Massachusetts are:
What cities in Massachusetts are hiring for Computer Systems Analyst jobs? Cities in Massachusetts with the most Computer Systems Analyst job openings:
What are popular job titles related to Computer Systems Analyst jobs in MA? For Computer Systems Analyst jobs in MA, the most frequently searched job titles are:
Infographic showing various Computer Systems Analyst job openings in Massachusetts as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 80% Full Time, 12% Part Time, 2% Temporary, and 4% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $83,704 per year, or $40.2 per hour.

$60K - $67K/yr

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Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

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Job description

Summary
The IT Systems Analyst will be responsible for researching, developing, implementing, and maintaining software, systems, applications, security, and network configurations. This individual will respond to escalated requests from help desk, troubleshoot, and provide technical support and guidance to users as well as assist in the completion of on-going IT projects. The IT Systems Analyst will aide in the support for system backups and recovery, install patches, updates, and upgrades. This position will perform on-call duties on a recurring basis as part of the operations team. They report directly to the Director of IT.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Responsible for the maintenance, configuration, and reliable operation of computer systems
  • Troubleshoot issues and outages as it pertains to systems availability for employees
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Diagnosing and resolving hardware, software, networking, and system issues when they arise
  • Improving skills according to industry demands and best practices
  • Respond immediately to security or usability concerns and escalate situations as needed
  • Occasional help desk coverage
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Work with Director of IT to complete projects and assignments
  • Ensures all work is within HIPAA and 42CFR guidelines as it relates to systems deployment and upkeep
  • Participate in on-call coverage rotation
  • Work with established vendor to diagnose and resolve any issues as it relates to their product or contractual work to assist with internal issues
  • Install and test computer-related equipment
  • Sustaining network integrity
  • Other duties as assigned

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Required Education and Experience
  • BA in Information Technology, Computer Science or a related discipline preferred; high school diploma required
  • At least 3 years of experience in IT support, infrastructure, or security analyst roles
  • Experience administering server-side technology and networked computing systems
  • Strong understanding of WAN/LAN topologies
  • Excellent critical thinking and problem-solving skills
  • Ability to prioritize a wide range of workloads with critical deadlines
  • Project management organizational and planning skills
  • Previous experience in help desk environments
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
  • Familiarity with various operating systems and platforms
  • Excellent communication skills
  • Ability to adapt to changing systems and technologies used within the organization
  • Strong understanding of Microsoft server operating systems
  • Extensive knowledge in group policy management
  • Knowledge in Linux / Unix systems a plus
  • Strong understanding of HIPAA requirements
  • Firm understanding or practice in cloud computing and hosting

Cultural Competency Qualifications:
  • Awareness of personal attitudes, beliefs, biases, and assumptions about others
  • Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
  • Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
  • Cultural knowledge of key populations that will be served to address disparities in service delivery
  • Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
  • Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings
Benefits:
  • Benefit eligible at 20+ hours per week
  • Medical - Harvard Pilgrim/HealthPlans Inc.
  • Dental - Delta Dental of MA
  • Vision - EyeMed
  • Wellworks for You (Employee Wellness)
  • 2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
  • 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
  • Tuition reimbursement - Up to $1,500 per calendar year
  • Professional Licensure reimbursement (LICSW, LMHC)
  • Flexible spending accounts - save on medical expenses and dependent care!
  • 401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
  • 100% Employer paid Life Insurance
  • 100% Employer paid Long Term Disability and AD&D
  • 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.