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Computer System Technician Jobs (NOW HIRING)

BCD Travel

System Technician II

Chicago, IL · On-site

System Technician II, Information Technology Desktop Support Full-time, On-site, Chicago, United ... This involves providing training materials referring to computer usage and troubleshooting ...

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How much do computer system technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for computer system technician in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer system technician, and why are they important?

To thrive as a Computer System Technician, you need strong knowledge of computer hardware, software troubleshooting, networking fundamentals, and typically an associate degree or relevant certifications such as CompTIA A+ or Network+. Familiarity with diagnostic tools, operating systems (like Windows and Linux), and remote management software is crucial. Excellent problem-solving abilities, attention to detail, and effective communication skills help technicians address user issues and work collaboratively. These skills ensure efficient system maintenance, minimize downtime, and provide reliable technical support within an organization.

What are some common challenges a computer system technician faces when supporting multiple users or departments?

Computer System Technicians often encounter the challenge of prioritizing and managing support requests from multiple users or departments, each with varying levels of urgency. Balancing these needs requires strong communication and organizational skills, as well as the ability to troubleshoot a wide range of hardware and software issues efficiently. Technicians must also stay up-to-date with evolving technologies and security protocols to ensure systems remain reliable and secure. Effective collaboration with IT colleagues and end-users is essential to provide timely solutions and maintain smooth operations.

Are computer system technicians in demand?

Computer system technicians are in steady demand due to ongoing reliance on technology in various industries. They typically need skills in troubleshooting, hardware, and software, and certifications like CompTIA A+ can enhance job prospects. Employment opportunities are expected to grow as organizations upgrade and maintain their IT infrastructure.

What is a computer system technician?

Computer system technicians are professionals who install, maintain, and troubleshoot computer hardware, software, and network systems for organizations or individuals. They ensure that computer systems operate efficiently and address any technical issues that arise. Their duties often include setting up workstations, managing servers, upgrading components, and providing technical support to users. Technicians may work in a variety of settings, such as businesses, schools, or IT service companies.

What is the difference between Computer System Technician vs Network Technician?

AspectComputer System TechnicianNetwork Technician
CertificationsCompTIA A+, Network+ (optional)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, data centers, client sitesNetwork infrastructure sites, data centers
Job FocusHardware, software, troubleshooting computer systemsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, service providers, corporate ITTelecommunications, enterprise networks

Computer System Technicians primarily focus on hardware and software support within various environments, while Network Technicians specialize in network infrastructure. Both roles require similar certifications and often work together in IT teams, but their core responsibilities differ based on their technical focus.

More about Computer System Technician jobs
What cities are hiring for Computer System Technician jobs? Cities with the most Computer System Technician job openings:
What states have the most Computer System Technician jobs? States with the most job openings for Computer System Technician jobs include:
What job categories do people searching Computer System Technician jobs look for? The top searched job categories for Computer System Technician jobs are:
Computer System Technician jobs near you
Infographic showing various Computer System Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,186 per year, or $27.5 per hour.

System Technician II

BCD Travel

Chicago, IL • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

BCD Travel rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

4th of 18 rated travel

Job description

System Technician II, Information Technology Desktop Support

Full-time, On-site, Chicago, United States

The System Technician is accountable for providing technical assistance to our employees. This involves providing training materials referring to computer usage and troubleshooting, resolving any software and hardware problems, and offering step-by-step guidance to help struggling employees navigate a computer's operating system.

This job opportunity involves a variety of tasks in the technical support areas of our PC and Mac estate. This role represents the Enterprise ICT Organization and will cooperate with other IT functions to help the regular flow of business and IT projects and tasks. This role will also interface with non-ICT teams to provide technical assistance and insight. The System Technician will adhere to all standards, policies, procedures, and security requirements. The System Technician will proactively improve processes and determine and recommend more effective products and applications. The System Technician assists with PC and Mac hardware, software, and other technical solutions. This System Technician will adhere to all SLAs and communicate promptly with stakeholders. While most tasks can be executed from the office, varying degrees of travel may be required.

As a System Technician II, Information Technology (Desktop Support), you will

  • Troubleshoot hardware, software, and other IT solutions for both PC and Mac
  • Install software, including managing system status, taking steps to improve performance and reliability as directed and per established policies and procedures
  • Proactively provide high levels of ICT availability, performance monitoring, and capacity management, following ICT best practices and adhering to any company/department SLAs
  • Design, develop, update, and implement team standards, processes, and documentation
  • Monitor, correct, and report observed infractions of security policies and procedures
  • Assist other technical teams (hands-on support)

About you

  • A few years of Technical Experience in a 24 x 7 IT Environment
  • Excellent Knowledge of IT systems
  • Ability to Develop, Interpret, and Follow Written IT Policies and Procedures
  • Hands-on experience with Microsoft Business Software Applications, Mac and Windows OS
  • Excellent Communication Skills, Oral, Written, and Presentation in English
  • Ability to communicate to all levels of management

What BCD Travel employees say

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About BCD Travel

Sourced by ZipRecruiter

BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com .

Industry

Travel arrangement services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2006

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