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Computer Support Jobs in Schertz, TX (NOW HIRING)

ATEX Healthcare

Office Coordinator

San Antonio, TX · On-site

$16.25 - $21.75/hr

Provides computer support and data entry, as needed. * Competently handle multi-line phone system. Demonstrates understanding of system features. * Demonstrates commitment, professional growth, and ...

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All JobsComputer Support JobsComputer Support Jobs in Schertz, TX

Computer Support information

See Schertz, TX salary details

$12

$21

$35

How much do computer support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for computer support in Schertz, TX is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.18 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What job categories do people searching Computer Support jobs in Schertz, TX look for?

The top searched job categories for Computer Support jobs in Schertz, TX are:

What cities near Schertz, TX are hiring for Computer Support jobs?

Cities near Schertz, TX with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Schertz, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,410 per year, or $21.4 per hour.

Computer Support Administrator (CSA)

DecisionPoint | Cortek

San Antonio, TX • On-site

Full-time

Re-posted 15 days ago

Job description

Overview
DecisionPoint is seeking experienced Computer Support Administrators. Individuals will provide user level support for the main Air Force networks NIPRNet, SIPRNet and the Air Force Sensitive Compartmentalized Information (AFSCI) network (previously called JWICS). The individual will be specifically tasked to support the 567 COG, but will be imbedded with the 92 COS at Joint Base San Antonio-Lackland (JBSA-Lackland) in San Antonio, Texas. Work involves troubleshooting network issues, coordinating with the Base Comm office to resolve some issues, installing work stations, pulling cables, replacing monitors, etc
This position is onsite at Joint Base San Antonio (JBSA).
Duties & Responsibilities
  • Provide Tier 1 support for networks such as the Non-classified Internet Protocol Router Network (NIPRNet), the Secret Internet Protocol Router Network (SIPRNet), and the Air Force Sensitive Compartmentalized Information (AFSCI) network.
  • Must be experienced in Microsoft 365 Windows based computer network operations.

Qualifications
Clearance Required:
• TS/SCI
Degree and Years of Experience:
• Two (2) or more years' experience related to Computer Support Technician (CST) or Computer Support Administrator (CSA) support on similar networks to NIPRNet, SIPRNet, and AFSCI/JWICS.
Required Certifications:
• DoD 8570 IAT Level II or 8140 Work Role Code 411 Intermediate or Advanced certification (current)
• Possess, or be willing to obtain within 6-months of start date, an additional certification related to Microsoft Windows or Networking
Required Skills:
  • Experience installing, relocating, configuring, troubleshooting, and repairing desktop computers, laptops, thin clients, and printers
  • Experience in updating, patching, and troubleshooting Microsoft Windows based systems
  • Experience loading, configuring, and troubleshooting software applications
  • Must be responsive and able to interact with the users - experience in a customer-facing role and excellent customer service skills
  • Must be self-motivated and able to perform with little to no supervision
  • Experience monitoring and responding to internal support requests submitted to ticketing system and escalate irresolvable issues to appropriate department for resolution

Preferred Skills/ Qualifications:
  • Experience working on Department of Defense (DoD) networks - USAF Standard Desktop Configuration (SDC)
  • Experience using the Remedy & ServiceNow Ticketing System
  • Experience in tracing lines, copper and fiber.
  • Experience with Microsoft Windows Active Directory object creation, deletion, and attributes.
  • Experience with administrative tasks in support of asset management such as notification of equipment location changes to the Equipment Custodian

Additional Requirements:
  • May also need to pull cables to support the installation of new workspaces
  • Positions available at JBSA-Lackland, Texas

Our Equal Employment Opportunity Policy
  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

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