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Computer Support Jobs in Schertz, TX (NOW HIRING)

NerdsToGo

Computer Repair Technician

San Antonio, TX · On-site

$13 - $15/hr

... support on Mac and all versions of Windows, and offer proactive remote monitoring on business ... Onsite computer solutions for Windows-based PCs and Apple computers * Offer solutions such as ...

T3i, Inc.

Computer Vision Engineer - UAS

San Antonio, TX · On-site

$100K - $118K/yr

We are seeking a Computer Vision Engineer (CVE) to develop the Blackfoot's perception and visual ... Support flight-test campaigns by analyzing onboard video, telemetry, and inference logs to diagnose ...

U.S. Navy

Computer Field Technician

Balcones Heights, TX

$16.50 - $20/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Elmendorf, TX

$17 - $20.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Terrell Hills, TX

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Cibolo, TX

$17.50 - $21.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

La Vernia, TX

$17.25 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Universal City, TX

$17 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Schertz, TX

$17.25 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

China Grove, TX

$16.50 - $20/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Windcrest, TX

$16.25 - $19.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Shavano Park, TX

$17 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Wimberley, TX

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Hollywood Park, TX

$16.50 - $20/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Alamo Heights, TX

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

San Marcos, TX

$17.25 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Woodcreek, TX

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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Computer Support information

See Schertz, TX salary details

$12

$21

$35

How much do computer support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for computer support in Schertz, TX is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.18 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What job categories do people searching Computer Support jobs in Schertz, TX look for?

The top searched job categories for Computer Support jobs in Schertz, TX are:

What cities near Schertz, TX are hiring for Computer Support jobs?

Cities near Schertz, TX with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Schertz, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,410 per year, or $21.4 per hour.

Journeyman Computer User Support Specialist (Help Desk Support)

Bristol Bay Native Corporation

San Antonio, TX • On-site

$61K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Eagle Integrated Services (EIS) is seeking a Journeyman Computer User Support Specialist (Help Desk Support).
The Journeyman Computer User Support Specialist is a skilled, hands-on technical professional responsible for providing comprehensive Tier 1 and Tier 2 technical support to end-users. They serve as a primary point of contact for troubleshooting and resolving hardware, software, and network connectivity issues. Working under the general supervision of a senior specialist or Help Desk lead, they independently handle a wide variety of incidents and service requests, applying established procedures and their technical knowledge to restore service for users efficiently. This role is crucial for maintaining user productivity and satisfaction across the organization.
  1. Typical Task List

Incident Response and Troubleshooting
  • Serve as a primary point of contact for receiving, logging, and tracking all user-reported technical issues via phone, email, or ticketing system.
  • Diagnose and resolve a wide range of Tier 1 and Tier 2 technical issues, including hardware faults, software errors, and network connectivity problems.
  • Utilize remote support tools to troubleshoot and resolve user issues in a timely manner.

System Installation and Configuration
  • Install, configure, and deploy new computer systems using standard system images.
  • Install and configure approved software applications and ensure proper functionality.
  • Set up and configure peripheral devices, such as printers, monitors, and docking stations.

User Support and Account Management
  • Assist users with common tasks, including password resets, email configuration, printer setup, and access to network drives.
  • Perform basic user account management in Active Directory, such as unlocking accounts and resetting passwords.
  • Provide guidance and basic training on standard hardware and software.

Escalation and Documentation
  • Escalate complex incidents requiring administrator-level access or specialized knowledge to the appropriate Tier 3 teams.
  • Contribute to the IT knowledge base by creating and updating technical documentation, user guides, and troubleshooting procedures.
  • Document troubleshooting steps and resolutions clearly and accurately in the IT Service Management ticketing system.

3. Minimum Qualifications / Requirements
Experience: A minimum of three (3) to five (5) years of hands-on experience in an IT help desk or desktop support role.
  • Demonstrated experience troubleshooting a wide range of hardware and software issues in a professional environment.

Certifications (Baseline):
  • Must possess a current CompTIA Security+ CE certification (or higher) to meet DoD 8140 requirements for IAT Level II.

Certifications (Computing Environment - Desired):
A relevant industry certification is desired. Examples include:
  • CompTIA A+
  • CompTIA Network+
  • Microsoft 365 Certified: Modern Desktop Administrator Associate

Security Clearance: Must possess and maintain a SECRET security clearance.
Technical Skills:
  • Proficiency with Microsoft Windows operating systems (Windows 10/11) and the Microsoft Office 365 suite.
  • Strong hardware troubleshooting skills for PCs, laptops, and common peripherals.
  • Solid understanding of basic networking concepts (TCP/IP, DNS, DHCP).
  • Experience with Active Directory for user account management.
  • Experience using IT Service Management (ITSM) ticketing systems (e.g., ServiceNow, Remedy) and remote desktop tools.
  • Excellent customer service, communication, and problem-solving skills.

EIS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement.

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