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Computer Support Jobs in Katy, TX (NOW HIRING)

DCCM

Desktop Support Specialist

Houston, TX · On-site

Support CAD/BIM/GIS applications (Autodesk, Bentley, Bluebeam, ArcGIS) * Assist with onboarding, offboarding, deployments, and documentation * Provide light training and support for AI tools (Copilot ...

Worldwide TechServices

Dynamic PC Support

Houston, TX · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Worldwide TechServices

Dynamic PC Support

Houston, TX · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Mastech Digital

Desktop Support Specialist

Houston, TX · On-site

$26 - $30/hr

We are currently seeking a Desktop Support Specialist for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a ...

Netsync Network Solutions

Computer Technician

Houston, TX · On-site

$17.50 - $23.25/hr

A Computer Technician whose responsibilities will include, but not be limited to day-to-day ... Manage and update support cases in Customer, Netsync and OEM systems. * Work on site hardware ...

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All JobsComputer Support JobsComputer Support Jobs in Katy, TX

Computer Support information

See Katy, TX salary details

$12

$21

$35

How much do computer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for computer support in Katy, TX is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $24.47 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Katy, TX? For Computer Support jobs in Katy, TX, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Katy, TX look for? The top searched job categories for Computer Support jobs in Katy, TX are:
What cities near Katy, TX are hiring for Computer Support jobs? Cities near Katy, TX with the most Computer Support job openings:
Computer Support jobs near you
Desktop Support Specialist

Desktop Support Specialist

DCCM

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Description:

We’re seeking a hands-on IT Support Specialist to provide Tier 1–2 end-user support in a professional services environment. This role supports Windows laptops, engineering workstations, Microsoft 365, and industry-specific applications used in design and engineering.


What You’ll Do

  • Serve as first point of contact for IT issues via Freshservice, phone, Teams, and walk-ups
  • Own tickets end-to-end with strong communication and follow-through
  • Support Windows devices, peripherals, conference room AV, and connectivity issues
  • Administer Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Entra ID)
  • Support CAD/BIM/GIS applications (Autodesk, Bentley, Bluebeam, ArcGIS)
  • Assist with onboarding, offboarding, deployments, and documentation
  • Provide light training and support for AI tools (Copilot, ChatGPT, Claude)
Requirements:

What We’re Looking For

  • Bachelor's degree in Information Technology, Computer Science, or a related discipline preferred
  • 2+ years of hands-on desktop support, help desk, or end user support experience, ideally in a professional services environment.
  • Strong Windows 10/11 and Microsoft 365 knowledge
  • Excellent customer service and communication skills
  • AEC industry IT experience preferred
  • Certifications (CompTIA, Microsoft) a plus
  • Success in this role depends as much on customer service as technical skill. We’re looking for someone who owns problems end-to-end, communicates with empathy, and consistently delivers a high-quality user experience. Cultural fit and service mindset are as important as technical ability.

What we offer:

  • Comprehensive Benefits - Including medical, dental, vision, 401(k) with company match, PTO, and maternity leave.
  • Health Coverage Perks – Employee-only HDHP medical plan offered at no cost; company-paid life insurance, short-term disability (STD), and long-term disability (LTD)
  • Work-Life Balance & Wellness – Flexible hybrid work schedule plus access to our on-site gym and showers to support your health and convenience.
  • Professional Growth & Development – Support for training, skill-building, and tuition reimbursement.
  • Community Engagement – Take advantage of 9 extra paid hours annually to give back through volunteering.
  • Leadership & Growth Opportunities – Develop your career in a supportive, forward-thinking environment.
  • Collaborative & Innovative Culture – Work in a dynamic team where your voice and ideas are valued.