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Computer Support Jobs in Katy, TX (NOW HIRING)

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

$52 - $76/hr

Deploy PC hardware and software. * Assist in new hire computer setup, configuration and ... Provide paid on-call support to the firm on a rotation basis. * Maintain licensing compliance and ...

Worldwide TechServices

Dynamic PC Support

Houston, TX · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Worldwide TechServices

Dynamic PC Support

Houston, TX · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Audubon Companies

CAD Support Technician II

Houston, TX · On-site

The CAD Support Technician II, will be responsiblefor designing, developing, and administering enterprise-wide CAD/CAE standards, systems, and workflows. This role serves as the subject matter expert ...

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Computer Support information

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How much do computer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for computer support in Katy, TX is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $24.47 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Katy, TX?

For Computer Support jobs in Katy, TX, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Katy, TX look for?

The top searched job categories for Computer Support jobs in Katy, TX are:

What cities near Katy, TX are hiring for Computer Support jobs?

Cities near Katy, TX with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Katy, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 1% Temporary, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,945 per year, or $21.6 per hour.

Desktop Support Specialist

Adams and Reese LLP

Houston, TX • On-site

Full-time

Posted 11 days ago

Job description

Job Summary:
The primary function of the Desktop Support position is to provide support to local and remote users and maintain equipment used to provide services.
Responsibilities:
  • Provide phone, remote access, and desktop support of Intel based hardware and software systems.
  • Track assigned tasks throughout problem solving life cycle using the firm's Service Desk ticketing system. Must maintain accurate and timely service tickets.
  • Perform basic printer services.
  • Deploy PC hardware and software.
  • Assist in new hire computer setup, configuration and authentication.
  • Serve as communications focal point between users and second level engineers.
  • Follow up with users to ensure appropriate satisfaction levels and escalate problems as needed.
  • Setup technical aspects of conferences and meetings, operating media display equipment and Microsoft Teams based video systems.
  • Provide paid on-call support to the firm on a rotation basis.
  • Maintain licensing compliance and asset tracking databases of hardware and software.
  • Reset security passwords.
  • Serve as local data recovery expert of failed hard drives and PC based systems.
  • Assist users in managing approved wireless devices.
  • Monitor local network servers.
  • Special projects as assigned by management.
  • Basic understanding of networking cabling.
  • Position is in the firm's Houston office location; this is not a work remote job.
  • Required to assist during office build outs and office relocations.
  • Must be well organized.

Supervision Received and/or Given:
  • Supervision received by Desktop Support Manager and Regional Office Manager.

Minimum Acceptable Qualifications:
  • Must be a resourceful team player with excellent interpersonal and customer service skills.
  • Proven ability to diagnose and troubleshoot a wide range of hardware and software related problems.
  • A background in support of windows-based software applications and operating systems including MS Windows 10/11, Microsoft Office 2016/O365 (Word, Excel, PowerPoint, Outlook, Project, Teams) and antivirus products.
  • Minimum 5 years of helpdesk experience required. A+, MCP, or other full industry certification a plus. A+ and Network Essentials certification is preferred within one year of employment.

Additional Desirable Qualifications:
  • Knowledge of legal specific and large firm applications such as iManage, Dragon Legal Dictation, Azure Virtual Desktop, EverLaw, and Litera desktop are a plus.

Working conditions:
This position requires sitting for long periods of time while operating a computer. At times, employees are required to work in excess of the normal work schedule. Job may include minimal travel. Employees in this position must be mobile, have the ability to bend, crawl, kneel, lift overhead and have ability to lift and carry equipment weighing approximately 50 lbs.

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