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Computer Support Jobs in Frisco, TX (NOW HIRING)

Provide lead technical support for the company's corporate headquarters and field offices, that ... Working knowledge of computer and networking principles, including the skills to utilize those ...

Provide lead technical support for the company's corporate headquarters and field offices, that ... Working knowledge of computer and networking principles, including the skills to utilize those ...

Provides remote/phone/onsite computer support for employees of corporate customers. * Provides Cloud application support for Microsoft 365 and Azure * Provides support for Microsoft Operating Systems ...

IT Support Specialist

Bedford, TX ยท On-site

$40K - $50K/yr

Provides remote/phone/onsite computer support for employees of corporate customers. * Provides Cloud application support for Microsoft 365 and Azure * Provides support for Microsoft Operating Systems ...

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Computer Support information

See Frisco, TX salary details

$13

$22

$36

How much do computer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for computer support in Frisco, TX is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.95 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Frisco, TX? For Computer Support jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Frisco, TX look for? The top searched job categories for Computer Support jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Computer Support jobs? Cities near Frisco, TX with the most Computer Support job openings:
Addison- Computer Support Specialist

Addison- Computer Support Specialist

Catapult Solutions Group

Dallas, TX โ€ข On-site

Contractor

Posted yesterday


Job description

Job Title: Computer Support Specialist - Microsoft 365 / Intune
Location: Addison, TX (Onsite - 5 days per week)
Employment Type: Long-Term Contract (Contract with potential to extend or convert)
Experience: 2-4 years
Company Overview
Our client is one of the fastest-growing data center developers and operators in North America, delivering hyperscale and enterprise-grade infrastructure solutions for leading technology organizations. They operate large, mission-critical campuses where reliability, uptime, and customer service are core to their culture, and they invest in developing their technical staff as they scale.
Role Summary
The Computer Support Specialist will serve as an onsite, frontline technical resource supporting end users in an enterprise data center and corporate office environment. You will handle day-to-day desktop support while gaining and expanding experience with Microsoft 365, Intune, and Entra ID.
Key Responsibilities
  • Provide onsite desktop support for Windows and macOS workstations, laptops, and mobile devices.
  • Diagnose and resolve hardware and software issues, including OS, applications, and peripherals (printers, scanners, monitors).
  • Administer Microsoft 365 user accounts, mailboxes, and access permissions using Entra ID / Azure AD.
  • Support endpoint imaging, deployment, and lifecycle management using tools such as Intune or similar endpoint platforms.
  • Troubleshoot basic networking and connectivity issues (VPN, DNS, wireless, TCP/IP).
  • Manage and resolve tickets using an ITSM platform (ServiceNow, Jira, or equivalent), maintaining SLA compliance.
  • Assist with user onboarding and offboarding - provisioning accounts, assigning licenses, and preparing hardware.
  • Create and maintain technical documentation, how-to guides, and knowledge base articles to standardize support.
  • Communicate clearly with end users at all technical levels and provide white-glove support where needed.
Required Qualifications
  • 2-4 years of experience in desktop support, help desk, or IT support roles in a professional environment.
  • Hands-on experience supporting Windows 10/11; basic macOS support is a plus.
  • Working knowledge of Microsoft 365 and Entra ID / Azure AD for user and license administration.
  • Exposure to or practical experience with Intune or similar endpoint management tools (SCCM, Jamf, etc.).
  • Familiarity with an ITSM/ticketing system such as ServiceNow, Cherwell, Jira, or equivalent.
  • Strong customer service mindset and clear verbal and written communication skills.
Preferred Skills
  • CompTIA A+, Network+, or similar entry-level IT certifications.
  • Experience in a data center, enterprise technology, or other mission-critical environment.
  • Exposure to PowerShell or other scripting languages for automation.