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Computer Support Jobs in Frisco, TX (NOW HIRING)

Provides remote/phone/onsite computer support for employees of corporate customers. * Provides Cloud application support for Microsoft 365 and Azure * Provides support for Microsoft Operating Systems ...

Basic training and/or coursework in at least 2 of the following areas: o data communications, digital communications, operating systems and applications, telecommunications, computer support, project ...

Job Details This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business. Summary of Role: Shift Details: Sunday - Thursday 6pm-2:30am ...

Computer Vision Engineer

Grapevine, TX · On-site

$103K - $121K/yr

The role involves developing real-time computer vision models, participating in software ... support frameworks to ensure a smooth transition to new software applications • Actively ...

... supports the mission, vision and values of Harmony Public Schools. o Models and instills a love of ... computer including software, database used by the district, spreadsheet and word processing ...

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VIG , an industry leader in providing off-lease and refurbished computers, is offering an exciting opportunity for Computer Refurbishing Technician at our Dallas, TX office. We are seeking ambitious ...

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VIG , an industry leader in providing off-lease and refurbished computers, is offering an exciting opportunity for Computer Refurbishing Technician at our Dallas, TX office. We are seeking ambitious ...

The Computer Systems Specialist plays a key role supporting and maintaining Shelton School's technology infrastructure. This position provides on-demand hardware and software support to staff, and ...

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Computer Support information

See Frisco, TX salary details

$13

$22

$36

How much do computer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for computer support in Frisco, TX is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.95 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Frisco, TX? For Computer Support jobs in Frisco, TX, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Frisco, TX look for? The top searched job categories for Computer Support jobs in Frisco, TX are:
What cities near Frisco, TX are hiring for Computer Support jobs? Cities near Frisco, TX with the most Computer Support job openings:

Full-time

Posted 5 days ago


Job description

Enjoy a Fast-Paced Professional Environment?


Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology?


Want to be part of a professional team in an established, high-growth company?


We're one of the area's top Managed Technology Services Firms and we're looking for our next IT Support Specialist. We are seeking a motivated and experienced IT professional that can provide excellent customer service with a strong focus on the latest IT technologies. We offer a professional work environment with the ability to advance within. We offer Cloud Services, Onsite Server/Network install, On-premise Helpdesk, Onsite Technicians and Remote Support. We are proud to be an employee and customer driven company.


Job Summary


The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service.


* This is an in office position *


Responsibilities and Duties


  • Provides remote/phone/onsite computer support for employees of corporate customers.
  • Provides Cloud application support for Microsoft 365 and Azure
  • Provides support for Microsoft Operating Systems (Windows 10/11, Windows Server 2016/2019/2022, MacOS).
  • Provides support for Apple and Android mobile devices including configuration and email sync.
  • Provides and adheres to cybersecurity standards.
  • Handles 15-20 issues per day efficiently and appropriately.
  • Utilizes Azure Active Directory and Active Directory databases to reset passwords and create users.
  • Assists users in adding and changing network printers.
  • Provides technical support for VPN and remote connectivity issues.
  • Controls client computers utilizing remote access tools.
  • Provides VoIP phone support and troubleshooting
  • Troubleshoots remote access connectivity problems.
  • Performs troubleshooting to isolate and diagnose common system problems.
  • Documents client issues in our online ticketing system
  • Communicates with everyone effectively, timely, and consistently
  • Maintains a calm, positive attitude at all times.
  • Continuously achieves industry knowledge and certifications


Qualifications and Skills


* In order to be considered for the position and move forward in the interview process, qualified applicants must complete an assessment*


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Experience:


  • 1-3 years of technical experience. 1 year experience in helpdesk environment with ITIL Certification preferred.


Technical Skills Required Knowledge:


  • Networking- Intermediate
  • Server- Intermediate
  • Exchange - Intermediate
  • Microsoft 365 - Intermediate
  • Desktop support- Advanced


Preferred but not mandatory:


  • Experience with ConnectWise or other PSA
  • Experience with RMM (Remote Monitoring and Management) system
  • Technical certifications, such as CompTIA, CCNA, M365, MCSE/MCITP


Other Skills and Abilities:


  • Outstanding oral, written, technical, and business communication skills.
  • Superb customer service skills.
  • Strong technical and customer interaction skills.
  • Self-starter with excellent organizational, administrative and interpersonal skills.
  • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.
  • Ability to multi-task and work in fast paced environment.


Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.


The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.