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Computer Support Jobs in Rochester, NY (NOW HIRING)

Support optical-mechanical integration by documenting alignment features, mounts, stages, and ... Proficiency in mechanical CAD software such as SolidWorks, Creo * Strong working knowledge of GD&T ...

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Mechanical Designer (CAD) Location: Tucson, Arizona or Rochester, NY (Onsite) Position Type: Direct ... Design supporting structures and assemblies for ease of fabrication, assembly, installation, and ...

General Support: Complete additional lab duties and collaborative tasks as requested by management. Position Requirements * Proven Experience: Minimum of 2 years working as a CAD/CAM technician ...

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Computer Support information

See Rochester, NY salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for computer support in Rochester, NY is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.35 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Rochester, NY? For Computer Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Rochester, NY look for? The top searched job categories for Computer Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Computer Support jobs? Cities near Rochester, NY with the most Computer Support job openings:
Drafting/CAD Technician

Drafting/CAD Technician

Corning

Fairport, NY

$58K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Corning rating

8.2

Company rating: 8.2 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

79th of 518 rated manufacturers


Job description

Requisition Number: 74866

The company built on breakthroughs. ​  
Join us.​  
       

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

​Come break through with us.  


As a leading developer, manufacturer, and global supplier of scientific laboratory products for 100 years, Corning’s Life Sciences segment collaborates with researchers seeking new approaches to increase efficiencies, reduce costs and compress timelines in the drug discovery process. Using unique expertise in the fields of materials science, surface science, optics, biochemistry and biology, the segment provides innovative solutions that improve productivity and enable breakthrough discoveries.

About the Role

We are seeking an experienced Drafting/CAD Technician to support the design and development of precision semiconductor manufacturing equipment and optical systems. In this role, you will create detailed mechanical and optomechanical drawings used in high-precision, cleanroom-compatible environments. You will work closely with mechanical, optical, and process engineers to translate concepts into accurate, manufacturable designs and provide technical guidance to junior CAD staff.

What You’ll Do

  • Create and maintain complex 2D and 3D CAD models and drawings for optomechanical components and assemblies
  • Produce detailed fabrication drawings including GD&T, materials, finishes, and cleanliness requirements
  • Support optical-mechanical integration by documenting alignment features, mounts, stages, and enclosures
  • Ensure drawings comply with company standards, semiconductor industry requirements, and configuration control processes
  • Manage drawing revisions, ECOs/ECNs, and PLM/PDM workflows
  • Perform drawing checks for accuracy, tolerance stack-ups, and completeness prior to release
  • Collaborate with engineering, manufacturing, quality, and suppliers to resolve design and documentation issues
  • Support prototype builds, as-built documentation, and design-for-manufacturability efforts
  • Mentor and provide technical guidance to junior Drafting/CAD Technicians

What We’re Looking For

Required Qualifications

  • Associate degree or technical certification in Drafting, Mechanical Design, Engineering Technology, or a related field
  • 3+ years of professional drafting/CAD experience in precision mechanical or optomechanical environments
  • Proficiency in mechanical CAD software such as SolidWorks, Creo
  • Strong working knowledge of GD&T (ASME Y14.5)
  • Experience creating detailed manufacturing drawings for machined and sheet metal parts
  • Ability to read and interpret mechanical and assembly drawings

Preferred Qualifications

  • Experience with semiconductor manufacturing equipment or optomechanical systems
  • Familiarity with cleanroom requirements, materials, and surface finishes
  • Experience with PLM/PDM systems (e.g., Windchill, Teamcenter, Agile)
  • Knowledge of tolerance analysis, thermal effects, and vibration considerations
  • Experience supporting prototype builds and production transitions
  • Experience with CNC machine tools and programming is a bonus!

Why Join Us

  • Work on cutting-edge semiconductor and optical technologies
  • Collaborate with highly skilled engineering teams
  • Competitive compensation and benefits
  • Opportunities for professional growth and technical advancement

Additional Information

  • This position  is onsite and will have exposure to manufacturing or cleanroom-adjacent environments
  • Occasional overtime may be required to meet project deadlines

This position does not support immigration sponsorship.  

The range for this position is $58,540.00 - $80,493.00  assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. 

A job that shapes a life.  

Corning offers you the total package.  

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

  • Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
  • As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.  
  • Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. 

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.


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